Role Description We are a fast-growing ecommerce lifecycle marketing agency looking for highly detail-oriented and technically skilled Klaviyo experts to support our Lifecycle Marketing team on an hourly contract basis. This role is ideal for someone who loves the technical side of retention marketing and takes pride in building clean, accurate, error-free and compliant email and SMS experiences inside Klaviyo. You will work alongside Strategists, Specialists, Designers, and Clients to help execute campaigns and automations for leading DTC ecommerce brands. As a Lifecycle Technical Specialist, you will be responsible for the technical execution, QA, scheduling, and deployment of email and SMS marketing initiatives across multiple ecommerce clients. This is not a strategy or copywriting role. We are looking for someone who is exceptionally strong in the operational and technical side of Klaviyo execution and can consistently deliver accurate, polished work with minimal oversight. This is a remote, contractor position with flexible hourly work based on client workload and project needs. Responsibilities - Build and format emails inside Klaviyo using provided creative assets, copy and brand guidelines - Configure and deploy SMS campaigns and automations - Build and maintain Klaviyo flows and automation logic - Set up triggers, splits, filters, delays, and conditional logic - QA campaigns and flows for accuracy before deployment - Test mobile and desktop rendering across devices and inboxes - Configure dynamic content blocks, product feeds, and personalized content - Build and troubleshoot audience segments and lists - Implement hide/show logic and conditional content within emails - Schedule and deploy campaigns and flows accurately and on time - Ensure all links, tracking, personalization, and assets function properly - Collaborate closely with Lifecycle Marketing Strategists and Specialists - Maintain organization and documentation across multiple accounts and deliverables Qualifications - 3-5 years of hands-on experience working in Klaviyo - Experience supporting ecommerce and DTC brands - Strong understanding of lifecycle marketing operations and execution - Experience building both campaigns and automated flows in Klaviyo, Attentive and other ESPs - Experience with SMS marketing execution inside Klaviyo, Attentive and other ESPs Technical Skills - Deep understanding of Klaviyo flow logic and automation structure - Strong knowledge of: - Conditional splits - Trigger filters - Dynamic product feeds - Segmentation - Hide/show logic - Dynamic variables and personalization - Email rendering best practices - Comfortable troubleshooting technical issues independently - Familiarity with HTML/CSS for email is a strong plus - Experience with Shopify integrations is preferred Soft Skills - Extremely detail-oriented and organized - Able to follow processes and QA standards consistently - Strong communication skills in English - Reliable and responsive - Comfortable working in a fast-paced agency environment - Able to manage multiple projects and deadlines simultaneously What Success Looks Like - Emails and flows are built accurately with minimal revisions - Campaigns deploy on time and error-free - QA issues and mistakes are proactively identified before launch - Agency Lifecycle Strategists and Specialists are able to spend more time on strategy, copy, and client communication because execution is dependable and efficient - Clients experience smooth, polished delivery and operational excellence Contractor Engagement This is an independent contractor engagement and does not include employee benefits, paid time off, holiday pay, bonuses, equity, or other employee-related programs. Anticipated hours 20 up to 40 per week (dependent upon the organizational/ departmental needs). Must be available during 9AM - 5PM EST hours.

Role Description This is not a standard copywriting role or strategist role. We want someone with an engineering mind and a marketing insight, someone who figures things out, builds things, and ships them without waiting to be told. Someone who understands who our customers are: engineers and procurement teams at small and medium businesses sourcing industrial components, and what they need to make a confident purchase decision. If you are excited about building AI-driven content pipelines, that matters more than a long track record. You will own technical content from strategy to publication, including its technical accuracy. Your output shapes how engineers find us, how the site ranks, and whether visitors convert into buyers. You work closely with our Product and Operations teams to extract technical knowledge and turn it into content competitors cannot replicate. A Flavor of What You’d Work On - Audit our solenoid valve categories, identify what is missing or underperforming, and decide whether the fix is a selection guide, a page restructure, JSON-LD, or additional supporting content. Build it and analyze performance. - Take our internal valve performance test data and turn it into a content series: articles, comparison tables, video scripts, email campaigns, social posts. Build assets from proprietary data that competitors cannot replicate. - Work with industry partners to reach their communities through forums, sponsored placements, or native articles on their platforms. - Analyze pages that get traffic but do not convert. Investigate whether it is a traffic quality, content quality, or conversion issue, implement a fix, and track the result against sales. - Get up to speed on a product you know little about, write a buyer guide, fact-check it against manufacturer datasheets, and publish it without a technical reviewer. Key Outcomes & Responsibilities - End-to-End Ownership: You will identify gaps in our content, style, and approach. You own the solution from idea to publication. You do not wait for a task list. You analyze the site, find the opportunities, and execute the improvements that drive the biggest impact. - Strategic Content Architecture: You decide the format that converts. Sometimes an article is best, but often the customer needs a flow calculator, a comparison table, an upgraded category page, a tooltip, diagram, video, or a selection wizard. You will build the right content for the job to build our brand and convert users. - Technical Authority & Accuracy: You are responsible for the technical accuracy of all public-facing content. You must have high engineering knowledge to validate data, correct errors, and ensure our advice is sound. You are the filter that prevents AI hallucinations or inaccuracies from reaching the customer. - Build the Content Moat: You will create unique value that competitors and AI models cannot replicate. Go beyond text to produce proprietary assets like physical product benchmarks, expert interviews, and deep-dive technical diagrams or videos. - Optimize for the Audience: You will structure information to ensure our content ranks high for search engines, serves as a primary citation source for AI models, and provides clear, helpful guidance for humans (engineers, non-engineers, buyers, etc.). - Agile Adaptation: You will stay ahead of marketing trends and follow the data. If a content format stops working, you pivot. You track traffic and conversion metrics to continuously refine your strategy. Qualifications - High Engineering Knowledge: You have a background in engineering, deep experience in technical industries, and can explain the physics of our products easily. - Builds With AI: You have designed and built content workflows using AI: research pipelines, structured drafting processes, automated publishing steps. You chose the tools, connected them, and own the quality of what comes out. - Outcome Owner: You are driven by results (traffic, conversion, revenue) rather than output (article or word count). You manage the roadmap and deliver end-to-end results. - Collaborative Investigator: You do not work in a silo. You actively partner with our Product and Operations teams to extract their internal expertise. You work with them and translate their knowledge into public-facing content that sets us apart from competitors. - Versatile Creator: You are comfortable switching formats and could work on writing a white paper, designing calculator logic, auditing category pages, and building dashboards to analyze results all in 1 week. Benefits - Direct Business Impact: Your work directly correlates to sales. Publish the right guide and you can watch organic traffic and conversions move. There is a direct line between what you produce and company revenue. - Innovation: We are an aggressive, modern company. We want you to experiment with new formats, tools, and strategies. - Company culture: We value collaboration, professional growth, and fun. We regularly have company activities (online and offline) to stay connected and inspired. - Growth: We are scaling rapidly. As we expand, your professional opportunities grow. Role Work Conditions - Employment type: Full time position (remote). - Working hours: Flexible work hours, with availability required Monday through Friday and a minimum overlap of 12:00–17:00 GMT+1.

Role Description The Technical Writer / Documentation Specialist will create, edit, organize, and format a variety of technical and business documents, including proposals, reports, technical data packages, process documentation, and customer deliverables. The ideal candidate has at least two years of professional writing experience, exceptional grammar and editing skills, and advanced document formatting capabilities. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities, and enjoys bringing structure and clarity to complex information. - Create, edit, proofread, and format technical and business documents for internal and external audiences. - Support proposal development efforts, including Requests for Information (RFIs), Requests for Proposal (RFPs), capability statements, and related documentation. - Organize and maintain document repositories, templates, style guides, and version control processes. - Ensure documents are accurate, consistent, compliant, and professionally formatted. - Develop tables, charts, organizational charts, process flows, and visual aids to improve document readability. - Collaborate with project managers, subject matter experts, and leadership to gather information and develop content. - Review documents for grammar, spelling, clarity, formatting consistency, and overall quality. - Convert complex information into clear, concise, and user-friendly documentation. - Track multiple projects and deadlines while maintaining exceptional attention to detail. Qualifications - 2+ years of professional writing, documentation, editing, communications, or related experience. - Exceptional written communication, grammar, proofreading, and editing skills. - Advanced proficiency in Microsoft Word, including styles, templates, tables, page layouts, and document formatting. - Strong working knowledge of Microsoft Excel for organizing and managing data. - Proficiency with Adobe Acrobat and Adobe document editing tools. - Experience creating professional reports, proposals, technical documents, or business documentation. - Strong organizational skills with the ability to manage multiple priorities simultaneously. - Comfortable learning and leveraging AI tools to improve efficiency and document quality. - Ability to work independently while collaborating effectively with a team. - High attention to detail and commitment to producing error-free work. Preferred Qualifications - Experience supporting Federal Government or Department of Defense contracts. - Familiarity with proposal development processes and compliance requirements. - Experience with Adobe FrameMaker. - Experience creating technical data packages (TDPs) or structured documentation. - Associate's or Bachelor's degree in English, Communications, Technical Writing, Business, or a related field. Technical Skills - Microsoft Word - Microsoft Excel - Microsoft PowerPoint What We're Looking For - Highly organized and process-oriented - An excellent writer with strong grammar and editing skills - Comfortable working with technology and AI tools - Detail-focused and quality-driven - Able to manage multiple deadlines and priorities - Professional, dependable, and self-motivated

Role Description MPF has an immediate need for a full-time, Senior Technical Information Specialist (STIS) for one of our Federal Government contracts in Silver Spring, MD. The position is remote during normal core business hours (7:30 am – 5:30 pm), Monday through Friday. Compensation: $26.89 - Conducts research, review, and QC activities to ensure foreign facilities’ status and detailed information are current and correct in FDA database systems per the SOPs, AQLs, and SLAs. - Determines which FDA systems and internet sites are required to identify necessary data during research. - Analyzes information identified during research and reviews it to determine next steps based on conditions and requirements in SOPs, AQLs, and SLAs. - Proficient in researching and updating foreign addresses and phone numbers to ensure correctness. - Reviews, researches, recommends, documents, and merges foreign facilities with potentially more than one assigned Facility Establishment Identifier (FEI). - Communicates with firms via phone, email, fax, and UPS to verify and obtain needed information. - Responds to questions and requests from firms to provide guidance based on conditions, requirements, and rules outlined in SOPs, AQLs, and SLAs. - GEO codes firm’s physical location as needed and identifies firm location in areas restricted for travel by U.S. Government personnel. - Performs peer-review QC on data entry. - Must have proficiency with computer use, including a working knowledge of the standard Microsoft suite of products. - Highly self-motivated, organized, skilled at time management, and extremely detail-oriented. - Completes assignments adhering to all FDA/Federal rules, regulations, policies, guidance documents, and procedures. - Ensures compliance with FDA records management requirements. - Must have experience interfacing with the customer. Qualifications - Minimum of Bachelor’s degree - 3 years of related experience in records/document management - Must be eligible to work in the US and ability to obtain a clearance. - Good organizational, analytical, and interpersonal skills. - Detail-oriented with strong ability to perform quality checks on work being performed. - Effective communication skills (verbal and written); proficiency in communicating via phone and email, gathering required information, documenting and tracking information in FDA systems and various Excel spreadsheets. - Ready to learn and participate in the team effort. - Strong computer skills to perform research using FDA databases, internet sites, data entry, and related tasks. Benefits - Competitive salary - Medical benefits - PTO - Holiday pay - More Company Description MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.