About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: As the Enterprise Applications AI Architect, you will lead the integration of AI and automation across Gusto’s enterprise applications ecosystem, transforming how internal systems connect, communicate, and operate. Sitting within the IT and Enterprise Applications organization, you will partner closely with Product, Engineering, Finance, People Tech, and Operations to bridge business needs with AI driven solutions. You will act as the connector between business requirements and AI frameworks, designing Model Context Protocols (MCPs) and AI agents that make enterprise workflows smarter, faster, and more autonomous. In line with Gusto’s FY26 Enterprise Systems strategy, you will help shift our ERP and Finance systems from reactive workflows to predictive, context aware, and self improving platforms, while ensuring security, compliance, and measurable impact. This role combines hands-on technical execution with strategic systems thinking, using integration fluency, AI literacy, and business empathy to create the connective tissue that allows AI to seamlessly augment enterprise operations. About the Team: This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy. Here’s what you’ll do day-to-day: - Translate business needs into AI workflows by partnering with Finance and Business Operations teams to identify automation opportunities and design agentic workflows that improve decision making and reduce manual effort. - Develop and maintain Model Context Protocols (MCPs) that securely and reliably connect enterprise systems such as NetSuite, Zuora, and Jira to AI agents, with clear documentation and optimization. - Create and manage intelligent agents that execute or augment core enterprise processes such as onboarding, billing support, and compliance monitoring using large language models and orchestration frameworks. - Govern the full lifecycle of MCPs and agents, ensuring adherence to enterprise data governance, privacy, and security standards, including SOX compliance, auditability, and appropriate access controls. - Measure and optimize impact by defining and tracking KPIs such as automation adoption, efficiency gains, agent accuracy, reliability, and cost performance, and using those insights to guide iteration. - Enable and influence the organization by partnering with IT, Security, and business stakeholders to build reusable AI frameworks, coach teams on safe and effective AI driven workflows, and champion AI first practices across day to day operations. Here’s what we're looking for: - 8+ years in Business Systems Analysis, Enterprise Applications, or Automation roles, with a track record of delivering impact in complex environments. - Demonstrated experience building and maintaining integrations across systems such as Jira, NetSuite, or similar, with a strong grasp of APIs, JSON, and RESTful service design. - Hands-on knowledge of AI agent frameworks (for example LangChain, CrewAI, Semantic Kernel, MCP) and experience designing or maintaining Model Context Protocols or equivalent frameworks. - Familiarity with leading LLM platforms (OpenAI, Anthropic, Gemini etc.) and practical experience with prompt engineering. - Proficiency in Python or JavaScript for automation, orchestration, and building modular, scalable AI workflows that translate complex requirements into executable solutions. - Strong documentation, analytical, and stakeholder communication skills, with the ability to clearly explain tradeoffs and align technical solutions with business needs. - Passion for building secure, compliant, and explainable AI systems, embedding risk, privacy, and compliance considerations (including SOX and audit controls) into every solution, with a growth mindset and focus on clarity, iteration, and measurable outcomes. Our cash compensation amount for this role is targeted at $175,000-$190,000 /yr in Denver & most remote locations, and $205,000-$225,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Role Description The OpenShift Architect is a specialized role responsible for providing consulting and service delivery to clients through a range of internal and external functions. An OpenShift Architect is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery within the defined subject matter area, including: - Solutions - Platform integration - Deliverables development - Project planning and execution - Adherence to contract attributes and costing - Customer interaction - Other key aspects of solution-based managed services For an Architect, these engagements will typically be delivered remotely or at the customer’s North America location, with up to 25% travel required. Key areas of focus include: - OpenShift Virtualization - Red Hat Advanced Cluster Security (ACS) - OpenShift AI - Automated delivery using Tekton and GitOps (ArgoCD) The Architect enables scalable, secure, and repeatable platform capabilities that support a wide range of enterprise workloads. Additional responsibilities will include: - Own and drive forward specific areas of technology architecture, design, and governance. - Provide expertise and leadership for DevOps and Cloud engagements. - Develop and deliver architectural solutions to the project execution team for TGS customers during implementation phases. - Define metrics and support the delivery of the defined statement of work. - Identify opportunities for service improvements. - Provide mentorship and implement changes in the design, development, and improvement of service offerings. - Create and maintain practice artifacts documenting key methods, processes, and delivery tools. Qualifications - A bachelor's in Computer Science or other engineering or technical discipline is required. - 10+ years of experience in information technology and/or professional services. - At least 3 years of experience as an OpenShift Architect. - At least 5 years of experience with OpenShift RBAC, authentication, logging, and monitoring. - At least 5 years of experience with Kubernetes and container workloads. - At least 3 years of experience with VMware ESXi, Red Hat Enterprise Virtualization (RHV), and/or OpenStack Platform. - Experience with Red Hat’s OpenShift Virtualization and Migration Toolkit for Virtualization. - Subject matter expertise with one of the following Cloud Service Providers: AWS, Microsoft Azure, Google Cloud Platform (GCP). - Strong practical Linux (RHEL, CentOS, Fedora) and Windows-based systems administration skills. - Experience with Red Hat Advanced Cluster Manager. - Experience with external storage solutions supported by native CSI drivers. - Experience with source code and software collaboration technologies (e.g., GitHub, BitBucket, Artifactory). - Experience with CI/CD orchestration tools (e.g., Tekton, Jenkins, Azure DevOps, GitHub Actions). - Experience with GitOps methodology (e.g., ArgoCD, Flux CD, Codefresh). - Experience with Automation tools (e.g., Ansible, Terraform, CloudFormation, Azure ARM Templates). - Knowledge of IP networking, VLANs, VPNs, DNS, load balancers, and firewalls. - Experience with iSCSI, NFS, SMB/CIFS, and other network file sharing protocols. - Ability to travel to client locations to deliver professional services, as needed. Requirements - Experience with Red Hat Advanced Cluster Security (ACS), OpenShift Data Foundations (ODF), and Quay. - Experience with OpenShift AI or Red Hat AI. - Experience with Portworx Enterprise, DR, and Backup. - Strong track record of designing and delivering projects of demonstrable complexity & scale. - Strong scripting skills (e.g., Python, Bash, Groovy). - Ability to lead adoption and mentor team members on modern DevOps and architectural concepts. - Hands-on with Kubernetes clusters building, deploying, and configuring. - Leadership abilities in an engineering environment in driving operational excellence and best practices. - Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment. - Familiarity with container technologies like Docker, Kubernetes, and cloud native frameworks. - Excellence in technical communication with peers and non-technical cohorts. - Sharp analytical abilities and proven design skills. - Strong sense of ownership, urgency, and drive. - Outstanding written and verbal communication skills. Benefits - Medical, Dental, and Vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life and AD&D for employee and dependents) - Short and Long-Term Disability - Health Spending Account (HSA) - Transportation Benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Permanent position based out of Dallas, TX. Pay and Benefits The pay range for this position is $148,200.00 - $222,400.00/yr. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 7, 2026.

• Support user experience and accessibility evaluations • Consult with campus partners • Contribute to usability and accessibility research • Help teams improve websites, applications, documents, and digital services • Collaborate with university teams to evaluate digital tools and identify barriers • Recommend practical improvements and support the creation of accessible digital experiences

Role Description Lead Enterprise Architect, Enterprise API and Integration is an important role in leading the technology transformation efforts focused on defining the architecture, standards and governance for API development across the enterprise. The Lead Enterprise Architect will establish and govern a comprehensive enterprise API ecosystem by bringing together API providers and consumers through a unified, business-aligned API catalog. This role ensures effective lifecycle management, promotes reuse, and drives consistency across all enterprise integrations while enabling AI-driven and agentic capabilities. Key Responsibilities - Define, evolve, and promote enterprise API architecture, design patterns, and standards, including transition and target-state architectures. - Lead enterprise-wide API governance, including intake, design review, lifecycle management, and compliance enforcement. - Partner with architecture, engineering, security, data, and business teams to drive adoption of API standards and reusable integration patterns. - Build and scale enterprise API platforms enabling federated development, developer self-service, and catalog-driven discovery. - Develop AI-enabled governance capabilities, including automation, AI-ready API design, and gap detection across the API lifecycle. - Define and implement reference architectures for modern integration patterns, including: - Event-driven architectures - Microservices integration - LLM integration, RAG, and vector data platforms - Architect and operationalize agentic ecosystems, including orchestration frameworks and MCP-based integrations. - Establish governance metrics and KPIs, including API adoption, lifecycle maturity, reuse, performance, and compliance. - Design and deliver executive dashboards and reporting on API ecosystem health and integration outcomes. - Lead prototyping, proof-of-concepts, and evaluation of emerging technologies in APIs, AI, and integration. - Improve engineering velocity, scalability, and API quality through standardized practices and platform capabilities. - Coach and mentor architects and engineering teams on modern API design, governance, and integration best practices. - Collaborate with external partners, vendors, and industry forums to align enterprise integration strategy with industry trends. Qualifications - Bachelor’s degree in Computer Science, Engineering, or related field - 8+ years of experience as a senior architect or technical lead in large-scale enterprise systems - 8+ years of experience in API architecture, integration, or application development - Strong experience with API governance frameworks and lifecycle management - Hands-on experience with API management platforms (e.g., Apigee, Kong, Azure API Management, AWS API Gateway) - Expertise in API security standards (OAuth 2.0, OIDC, mTLS, etc.) - Strong knowledge of REST, GraphQL, and event-driven architectures - Experience with cloud platforms (AWS, Azure, or GCP) - Experience with monitoring, observability, and operational standards for APIs and microservices - Experience working in multi-cloud or hybrid cloud environments Preferred Qualifications - Master’s degree in a related field - Experience building and scaling enterprise API programs and governance models - Experience with AI/ML integration patterns, LLM ecosystems, or agentic frameworks - Exposure to platform engineering and developer experience (DX) practices Work-At-Home Requirements - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested - Satellite, cellular and microwave connection can be used only if approved by leadership - Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information - Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $142,300 - $195,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits - Medical, dental and vision benefits - 401(k) retirement savings plan - Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave) - Short-term and long-term disability - Life insurance and many other opportunities