Role Description Le(La) Coordonnateur(trice) aux communications marketing joue un rôle clé dans le rayonnement de la marque. En collaboration directe avec la Présidente et la Responsable marketing, tu seras responsable de la stratégie de communication, du contenu et des relations publiques sur les marchés nord‑américains. - Relations publiques & médias : - Gérer et développer le réseau de contacts médias. - Piloter la stratégie PR : communiqués, pitchs, envois médias. - Identifier des opportunités de visibilité et de collaborations éditoriales. - Organiser des événements presse (rencontres, visites privées, etc.). - Suivre et analyser les retombées médiatiques. - Contenu & réseaux sociaux : - Élaborer le calendrier éditorial et publier du contenu engageant. - Participer à la direction artistique lors des séances photo. - Analyser les performances et ajuster la stratégie. - Animer la communauté : concours, événements Facebook, comptes boutiques. - Événementiel : - Coordonner les événements en magasin : lancements, activations, pop‑ups. - Assurer la promotion des événements sur les différents canaux. Qualifications - 2 à 3 ans d’expérience en communications, marketing ou relations publiques. - Baccalauréat en marketing, communications ou domaine connexe. - Bilingue français/anglais. - Connaissance de l’industrie cosmétique canadienne (un atout). - Maîtrise de Word, Excel, Shopify, Asana et des réseaux sociaux. - Aisance devant la caméra (stories, lives, vidéos). - Créativité, autonomie en télétravail, sens de l’initiative et curiosité. Benefits - Poste 100 % télétravail. - Carte STM prise en charge ou stationnement. - Pauses payées. - Responsabilités concrètes dès le premier jour. - Environnement humain, marque en pleine croissance, valeurs authentiques. Company Description Marque québécoise engagée dans les soins et la beauté, notre client développe des produits naturels, efficaces et respectueux de l’environnement. L’entreprise évolue dans un univers créatif et bienveillant, avec une forte présence au Canada et aux États‑Unis. L’équipe valorise l’authenticité, la transparence et une approche profondément humaine de la communication.

Role Description As the Group’s strategic employee communications manager, you’ll connect business priorities with engaging, insight-led communications that inform, inspire and align colleagues across the organisation. Working at the heart of Group Communications, you’ll shape internal campaigns, deliver clear and compelling content, and ensure our channels and messaging support business goals, brand positioning and corporate strategy. - Act as the Group’s lead employee communications partner, supporting strategic priorities and helping colleagues stay safe, engaged and connected as One Biffa. - Develop and deliver integrated internal communication plans and campaigns that drive engagement, understanding and business performance. - Partner with stakeholders across the business to create clear, compelling communications that support change, safety, culture and employee experience. - Lead and optimise Biffa’s internal communication channels, ensuring content reaches the right audiences through the right channels. - Create high-quality content, leadership messaging and campaign materials that bring business priorities to life. - Collaborate with Brand, Strategic Communications, Public Affairs and Digital teams to deliver joined-up, audience-focused communications. - Ensure all communications reflect the Biffa brand, tone of voice and wider corporate affairs strategy. - Use data, employee insight and performance metrics to measure impact, identify risks and continuously improve communications effectiveness. Qualifications - Degree qualified in Communications, Marketing, Business or a related discipline, or equivalent experience. - Proven experience delivering employee or internal communications, including campaigns, channels and stakeholder engagement. - Strong understanding of internal communications platforms, content management systems and campaign planning. - Excellent written and verbal communication skills, with the ability to influence and engage senior stakeholders. - Data-driven approach, using insight and performance metrics to measure impact and improve outcomes. - Collaborative, proactive and able to build strong relationships across teams and functions. - Highly organised, with the ability to manage multiple priorities in a fast-paced environment. - Flexible and adaptable, with a willingness to travel when required. Benefits - Please note this role is a 7 months fixed term contract to cover a period of maternity leave. Company Description At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management. - Dedicated to diversity. - Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

• Act as the Group’s lead employee communications partner, supporting strategic priorities and helping colleagues stay safe, engaged and connected as One Biffa. • Develop and deliver integrated internal communication plans and campaigns that drive engagement, understanding and business performance. • Partner with stakeholders across the business to create clear, compelling communications that support change, safety, culture and employee experience. • Lead and optimise Biffa’s internal communication channels, ensuring content reaches the right audiences through the right channels. • Create high-quality content, leadership messaging and campaign materials that bring business priorities to life. • Collaborate with Brand, Strategic Communications, Public Affairs and Digital teams to deliver joined-up, audience-focused communications. • Ensure all communications reflect the Biffa brand, tone of voice and wider corporate affairs strategy. • Use data, employee insight and performance metrics to measure impact, identify risks and continuously improve communications effectiveness.

• The Service Delivery Manager (SDM) serves as the primary operational and service management lead responsible for ensuring the successful delivery of managed collaboration, conferencing, and IT services to the customer. • The SDM acts as the key liaison between the customer, service delivery teams, and operational support functions, ensuring service excellence, SLA compliance, continual service improvement, and customer satisfaction throughout the contract lifecycle. • The SDM will oversee service operations, manage escalations, coordinate cross-functional teams, lead service reviews, and drive process improvements aligned with ITIL best practices.