Product and Design Lead
Location
United States
Posted
3 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Product and Design Lead
Canopie
Role Description We are currently seeking a Senior Product and Design Lead who will own end-to-end design across Canopie’s member-facing app, clinical delivery tools, and partner-facing reporting interfaces. This is a hands-on design and management role for someone who loves to get into the details and produce exceptional work. Day to day, you can expect to: - Own the full design lifecycle from discovery and user research to wireframes, high-fidelity mockups, and production-ready specs for the Canopie product suite. - Lead UX research with members (pregnant and postpartum women), clinicians, and health plan partners to continuously surface insights and validate design decisions. - Set and maintain the Canopie design system, ensuring visual and interaction consistency across mobile (iOS/Android) and web platforms (web app and website). - Translate clinical program requirements and partner needs into intuitive, accessible user experiences that balance engagement with health outcomes. - Partner closely with engineering to ensure designs are implemented with fidelity; provide clear, annotated specs and be hands-on during QA. - Drive proactive design improvements–you don’t wait to be asked; you identify opportunities and bring proposals forward. - Contribute to product strategy conversations, bringing a strong point of view on the member experience and how design decisions affect engagement, retention, and outcomes. - Support B2B deliverables including partner-facing dashboards, reporting tools, and sales demo materials in close collaboration with the Head of Marketing and Engagement. - Translate rough product ideas and stakeholder feedback into clear, detailed requirements and acceptance criteria. - Write and maintain user stories, ensuring each captures the user need, context, and definition of done. - Partner closely with engineering during refinement to clarify requirements, resolve ambiguity, and right-size scope. - Own and prioritize the product backlog, balancing user impact, business value, and technical dependencies. - Facilitate trade-off conversations between design intent, engineering effort, and delivery timelines. Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance. All team members are expected to maintain HIPAA/patient confidentiality, maintain regular and reliable attendance, and complete other job duties as assigned. Qualifications - 5+ years of product design experience, with a strong portfolio demonstrating end-to-end ownership of complex digital products. - 3+ years of product management experience, ideally in a startup or small team environment where you've owned the full product lifecycle. - Background working in or alongside clinical teams, with the ability to translate clinical logic into user-facing flows. - Exceptional visual design skills–typography, color, layout, iconography–with a clear and distinctive aesthetic sensibility building upon and elevating Canopie’s existing design framework. - Strong experience designing for mobile (iOS/Android) and responsive web; fluency in platform conventions and accessibility standards. - Experience in digital health, clinical technology, or a consumer health product where user trust, engagement, and outcomes were core design considerations. - Proficiency in Figma, including component libraries, auto-layout, and design system management. - Experience conducting and synthesizing user research (interviews, usability testing, surveys) to inform design decisions. - Understanding of HIPAA-compliant product environments and sensitivity to designing for vulnerable populations. - Demonstrated experience writing user stories and managing a product backlog using tools like Linear, Jira, or similar. Requirements - Extraordinary visual design craft: you produce work that is polished, intentional, and immediately distinguishable from templated defaults. - Obsession with user experience: you think in flows, edge cases, and emotional states, not just screens. - Strong design systems thinking: you build for consistency and scale, not just the current feature. - Comfort working in ambiguity on a small team, where priorities shift and resourcefulness matters. - Ability to synthesize clinical, commercial, and user needs into a single coherent design direction. - Highly proactive and self-directed: everyone on our team manages their own workload, flags risks and opportunities early, and drives work forward without being asked. - Clear and confident communicator who can present design rationale to clinical, engineering, and executive stakeholders. - Ability to move fluidly between high-level strategy and detailed execution — comfortable writing a user story as readily as shaping a product vision. - Strong written communication skills, with a knack for turning ambiguous ideas into structured, actionable requirements. - Experience collaborating directly with engineering teams in an agile environment, including backlog grooming and sprint planning. Benefits - Competitive Pay - Health Plans with FSA or HSA options - Dental and Vision Insurance - Optional Life Insurance - 401K with Company Match - 12 weeks of parental leave for birthing parent / 4 weeks leave for non-birthing parent(s) - Additional Parental benefits to include fertility stipends, free diapers, breast pump - Paid Holidays - PTO Accrual from day one - Employee Assistance Programs - SO MUCH MORE!!
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