gaiia

• Work in a serverless ecosystem of microservices deployed on a cloud infrastructure. • Design, develop, and deploy GraphQL APIs consumed by external developers, internal squads, and AI systems alike. • Collaborate closely with other squads who build on top of your primitives. • Keep the extension sandbox safe and reliable, ensuring anything built against the platform can’t take down the rest of the application.

• Explore legacy source systems to understand their structure, quality, and relationships. • Export source data across a range of access methods. • Transform exported data into gaiia's standard format. • Execute migrations end-to-end on the internal migration platform. • Build and reuse mappings, templates, and validation rules. • Contribute small engineering improvements to the migration tooling. • Diagnose and resolve data discrepancies during dry runs, UAT, and post-cutover. • Document mapping specs, transformation logic, and data anomalies.

• Optimize the availability, performance and security of our cloud infrastructure. • Build internal libraries and DevOps guidelines to help Engineering squads own and maintain their infrastructure. • Craft and optimize our public APIs to provide a stellar developer experience to our technical customers. • Design and maintain robust data pipelines and platforms used by both internal teams and external customers. • Research and develop technical solutions and best practices that improve squads' development, release and maintenance experience. • Collaborate with all development squads.

• Design a flexible and robust billing engine that adapts effortlessly to any use case. • Build plug-and-play payment and tax processor integrations. • Develop the complex infrastructure for rating and charging voice customers. • Design, develop and deploy GraphQL APIs intended for both internal and external use. • Develop, in collaboration with talented designers, delightful interfaces that make our reputation. • Collaborate with other legendary full-stack developers.

• Design end-to-end experiences for gaiia’s operational platform, from early concepts and prototypes to polished, shipped UI. • Work closely with product and engineering to turn ambiguous problems into clear scopes, strong interaction models, and durable design decisions. • Use research and rapid iteration to make complex workflows simpler, faster, and more trustworthy. • Build and evolve our design system so teams can ship consistently high-quality experiences as the product scales. • Partner with QA to make to review, test, with clear specs, edge cases, and acceptance criteria. • Use AI thoughtfully to explore more options, validate decisions sooner, and increase the impact of your work. • Raise the bar on craft, accessibility, and clarity—sweating the details that make software feel effortless.

• Design end-to-end experiences for gaiia’s operational platform, from early concepts and prototypes to polished, shipped UI. • Partner with product and engineering to frame ambiguous problems, set direction, and translate strategy into clear scopes, strong interaction models, and durable design decisions. • Use research and rapid iteration to make complex workflows simpler, faster, and more trustworthy. • Help shape squad priorities by clarifying tradeoffs, defining what success looks like, and aligning stakeholders around the best path forward. • Build and evolve our design system so teams can ship consistently high-quality experiences as the product scales. • Use AI thoughtfully to explore more options, validate decisions sooner, and increase the impact of your work. • Partner with QA to review and validate designs through testing, clear specs, edge cases, and acceptance criteria. • Raise the bar on craft, accessibility, and clarity by sweating the details that make software feel effortless. • Help level up the team by sharing feedback, mentoring, and raising the quality bar through design reviews and collaboration.

• Translate solution designs and customer requirements into end-to-end workflows using gaiia’s workflow builder. • Implement orchestration logic (conditions, retries, fallbacks, compensations, parallelism) to handle real-world edge cases and partial failures. • Build reusable workflow patterns and templates so implementations scale across customers and vendors. • Write TypeScript code steps (data transforms, validations, custom logic) and keep workflows clean and testable. • Own workflow outcomes end-to-end: from discovery handoff → implementation → rollout → support. • Troubleshoot production workflow runs using logs/metrics and improve workflows based on real incidents and customer feedback. • Coach customers on workflow best practices for self-serve, capability boundaries, and expectation management. • Influence the Workflow Builder’s roadmap by sharing recurring needs (new integrations, SDK improvements, UI features, etc.).

• Conduct deep discovery sessions to understand customers’ existing network environments, including CPE, access, transport, core, and OSS/BSS layers. • Document network topologies, business process flows, and integration points with clarity, highlighting constraints, dependencies, and design assumptions. • Help customers and internal stakeholders understand trade-offs and priorities when designing around a mix of new and legacy infrastructure and business operations. • Collaborate with Sales Engineers and Account Executives to support technical discovery and qualification of prospects. • Translate customer network requirements into tailored solutions that showcase the value and feasibility of gaiia’s platform. • Build and implement workflows leveraging gaiia’s workflow builder. • Provide architecture oversight and clarification during onboarding and implementation phases. • Build an efficient and repeatable process for network scoping, deep dive, solution alignment, and implementation. • Act as a subject matter expert for internal teams needing context on customer network design and implementation considerations. • Partner with Product and Engineering to influence roadmap direction based on real-world customer network needs. • Drive requirements to a team of highly-skilled software engineers to develop network provisioning automations based on your designs.

• Own end-to-end logistics for all events: booth materials, shipping, travel, accommodations, schedules, promotions, and on-site coordination. • Manage event calendars, deadlines, deliverables, and vendor relationships. • Coordinate booth design, branded assets, swag, signage, AV needs, and setup/teardown. • Organize customer dinners, partner meet-ups, and VIP hosted events. • Attend major industry events, greet attendees, and represent the gaiia brand with confidence. • Assist Sales and Growth teams during the event, including managing demos, appointments, and booth traffic. • Capture event photos, videos, and key highlights for social channels and internal recap. • Work with Marketing to ensure assets, campaigns, and messaging align with event presence. • Partner with Sales to coordinate pre-event outreach and post-event follow-ups. • Collaborate with Product and Leadership to organize speaking opportunities, panel participation, and booth demos. • Maintain an organized inventory of booth materials and manage shipping between events. • Develop repeatable processes that streamline event preparation and execution. • Track event performance, ROI, and lead outcomes to help shape the overall event strategy.

• Build, in collaboration with talented designers, delightful interfaces that empower our users every day; • Be responsible for architecting, developing and owning critical gaiia systems ; • Collaborate with other legendary full-stack developers; • Join a pivotal and central team involved in surprisingly all aspects of the gaiia product