• Configure, implement, and automate CI/CD pipelines for software delivery, including test automation frameworks • Continuously improve speed, efficiency, scalability, and stability of integration systems and environments • Capture demand and trends from development teams into IT processes

• Configure, implement, and automate CI/CD pipelines for software delivery, including test automation frameworks • Continuously improve speed, efficiency, scalability, and stability of integration systems and environments • Capture demand and trends from development teams into IT processes

• Work directly with customers to deploy, customize, and troubleshoot Firecrawl in production environments • Lead technical implementation for priority accounts from integration to optimization • Debug complex real-world issues involving APIs, crawling systems, data pipelines, and infrastructure constraints • Build reusable solutions, templates, and deployment playbooks based on recurring customer needs • Translate customer feedback into actionable insights for product and engineering teams • Collaborate closely with core engineers to improve reliability, performance, and usability • Define and document best practices for implementing Firecrawl at scale • Own customer issues end-to-end, ensuring successful outcomes without heavy process dependencies

• work with the engineering team to design the infrastructure to power our products and protocols. • work with the leadership team to build out and scale our security systems and processes to protect our company, products, and protocols from attackers. • design CI/CD processes that are resilient, scalable, and useful. • create monitoring systems that track important metrics and logs in a highly legible and accessible way, while making it easy for engineers to be alerted on anomalous behaviors. • invent internal tooling to solve problems proactively, as you notice common needs and pain points.