Role Description Manage a high volume of active projects while serving as a central point of coordination among team members, clients, and vendor partners. The role focuses on maintaining project progress, supporting clear communication, and ensuring timely, high-quality deliverables. Qualifications - 7–10+ years of administrative experience, preferably in the restoration, insurance, cost consulting, or construction sectors. - Proficiency in Google Workspace and/or Microsoft Office Suite and specialized platforms such as QuickBase and XactAnalysis. - Strong organizational and time-management skills suited to a fast-paced environment. - Excellent communication skills for working effectively with internal teams, clients, and contractors. - Exceptional attention to detail in data entry, invoice review, and documentation. - Insurance industry background or related experience preferred. Requirements - Initiate contact with clients to confirm project scope, expectations, and the timeline required for expert investigation. - Provide timely project updates and respond to client requests by phone and email. - Coordinate with a nationwide team of experts across multiple active assignments to meet expectations for deadlines, status updates, quality, and billing. - Set project priorities and timelines, approve changes and adjustments, and advise MBC on project status and outcomes. - Lead project meetings and facilitate collaboration among team members. - Format formal documents and correspondence to ensure fonts, styles, pagination, and numbering align with Keystone’s quality-control standards. - Prepare budgets and invoice templates, compile finalized invoices, reports and transmit completed packages to clients. - Use Google Workspace, Microsoft Office, XactAnalysis and QuickBase to manage data and track project activity. - Coordinate with restoration and general contractors to support assessments, cost control, and invoice review. Benefits - Annual performance evaluations, supplemented by progress check-ins as needed. - Assessment of both ongoing and completed tasks and projects to measure performance against KPI metrics. Work Environment and Conditions This full-time role requires adaptability, strong organization, and the ability to perform effectively under pressure in a dynamic insurance and construction assessment environment.

Role Description The IT Engagement Lead serves as a critical connector between business partners and IT delivery teams, ensuring work flows efficiently from intake through delivery. This role provides coordination, visibility, and operational leadership across the IT and Digital portfolio by aligning business demand with delivery execution. The IT Engagement Lead facilitates intake processes, supports prioritization and workflow management, drives continuous improvement initiatives, and promotes effective use of AI-enabled tools to enhance delivery outcomes. The ideal candidate is highly organized, collaborative, and analytical, with a solid understanding of software delivery practices and the ability to manage multiple workstreams while fostering strong relationships across business and technology teams. Key Responsibilities - Intake Facilitation & Workflow Management - Serve as the primary intake liaison for Digital and IT requests, ensuring requests are captured, clarified, categorized, and routed appropriately. - Coordinate intake activities and facilitate the flow of work from request through delivery. - Ensure intake artifacts are complete, accurate, and actionable. - Contribute to intake decisions within established governance and prioritization frameworks. - Partner with Business Analysts (BA), User Experience & Design (UXD), Quality Assurance (QA), and development teams during early discovery and planning activities to reduce rework and improve delivery readiness. - Support communication and coordination between business stakeholders and delivery teams, ensuring questions, issues, risks, and changes are effectively communicated, tracked, and resolved. - Maintain visibility across multiple initiatives, projects, enhancements, and operational workstreams. - Assist with project prioritization discussions and communicate decisions, timelines, and updates to stakeholders. - Cross-Functional Coordination - Act as a key coordination point between business partners and delivery teams. - Facilitate collaboration among BA, QA, UXD, development, and leadership teams to support successful delivery outcomes. - Coordinate handoffs between teams and identify opportunities to improve workflow efficiency. - Promote alignment across strategic initiatives, enhancement efforts, and operational backlog commitments. - Metrics, Reporting & Operational Insights - Maintain accurate tracking and reporting of portfolio and operational metrics, including intake volume, throughput, backlog health, and capacity visibility. - Analyze metrics to identify trends, risks, constraints, and bottlenecks. - Escalate concerns appropriately and recommend solutions. - Develop reporting and dashboard views that improve transparency, prioritization, and decision-making. - Process Improvement - Identify process inefficiencies and opportunities to improve operational effectiveness. - Lead and support continuous improvement initiatives that increase consistency, reduce delays, and enhance delivery outcomes. - Help establish and reinforce best practices for intake, workflow management, and stakeholder engagement. - AI-Enabled Ways of Working - Leverage AI-enabled tools to improve intake quality, documentation, workflow analysis, reporting, and operational efficiency. - Promote responsible and practical adoption of AI capabilities within IT and Digital processes. - Identify opportunities to enhance speed, quality, and decision-making through AI-supported practices. Qualifications - Education: Bachelor's degree in Business, Information Technology, Computer Science, or a related field; or equivalent combination of education and experience. - Experience: Typically 2–5 years of experience in IT delivery operations, project coordination, intake management, workflow management, business analysis support, or related roles. - Experience working within software delivery environments and supporting cross-functional teams. - Exposure to Agile, Scrum, or other modern delivery methodologies preferred. - Knowledge, Skills & Abilities: - Ability to build strong working relationships across business and technology organizations. - Excellent verbal and written communication skills. - Skilled at facilitating discussions, clarifying requirements, and driving alignment among stakeholders. - Ability to synthesize complex information into clear and actionable insights. - Highly organized with the ability to manage multiple streams of work simultaneously. - Strong analytical and problem-solving skills. - Ability to interpret operational metrics and identify process bottlenecks, risks, and improvement opportunities. - Comfortable making intake and workflow decisions within established governance frameworks. - Solid understanding of Software Development Life Cycle (SDLC) processes and delivery practices. - Experience supporting intake management, workflow coordination, prioritization, and operational planning. - Familiarity with project management, portfolio management, and collaboration tools preferred. Benefits - Pay Range: $66,500.00 - $92,000.00 - Salary is commensurate to experience, location, etc. Company Description Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For applicants that are California residents, please review our California Consumer Privacy Notice . All applicants should review our Horace Mann Privacy Policy .

• Administer our full Atlassian Cloud suite — Jira Software, JSM, Confluence, Jira Product Discovery, Bitbucket, StatusPage, and Guard — including user accounts, permissions, project configurations, and Marketplace/Forge app management • Design and maintain custom workflows, issue type schemes, screen schemes, and automation rules (native Automation and ScriptRunner/Groovy) that match how engineering and product teams actually work • Build and maintain JQL-based filters, dashboards, and reports that surface actionable insights for engineering and product leaders • Develop REST API integrations and bespoke functionality using ScriptRunner, Groovy and/or JavaScript to connect Atlassian products to adjacent systems • Gather requirements from cross-functional stakeholders, translate them into scalable platform configurations, and maintain thorough documentation of all customizations and processes • Provide escalated support and contribute to roadmap planning for the P&T tooling ecosystem

Role Description Big company opportunity. Small company attitude. At Post Consumer Brands, this is the kind of role where detail-oriented work makes a real difference. The AP Operations Coordinator supports core Accounts Payable operations across vendor data maintenance, payment disbursement, and invoice indexing — helping ensure the processes behind a purpose-driven business run smoothly, accurately, and compliantly. In this role, you’ll help keep critical AP workflows moving while partnering across teams, solving problems, and supporting continuous improvement. It’s an opportunity to bring precision, responsiveness, and accountability to work that supports the financial operations behind beloved brands and everyday food products. Responsibilities - Create, update, and maintain vendor master data in JD Edwards, ensuring accuracy, consistency, and compliance. - Collect, verify, and authenticate vendor onboarding documentation through email and phone outreach. - Use available tools and resources to validate vendor information and help prevent fraud. - Maintain internal records tied to buyer/requisitioner roles, department codes, and business locations. - Perform audits and data cleansing activities to eliminate duplicates and correct errors. - Support master data governance initiatives, including system testing and upgrades. - Receive and index invoices using Brainware. - Support timely invoice processing to meet monthly, quarterly, and year-end accrual deadlines. - Perform weekly payment disbursement activities, including wires and check runs. - Resolve stale checks and support unclaimed property processes. - Assist with annual 1099 compilation and filing. - Monitor assigned AP inboxes, route inquiries appropriately, and provide guidance on vendor data and AP processes. - Retrieve and scan incoming mail, including paper invoices. - Support SOX compliance activities, audits, and testing. - Collaborate with Procurement, Accounting, AR, Credit & Collections, and other cross-functional partners. - Maintain training documentation and help cross-train others to support continuity and redundancy. Qualifications - Associate degree in Accounting, Finance, Business, or equivalent experience. - 2–4 years of experience in accounts payable, vendor/customer master data, or related administrative support roles. - Experience with ERP systems such as JD Edwards or SAP preferred. - Experience in consumer-packaged goods and acquisition integration is a plus. - Strong analytical, problem-solving, and critical-thinking skills. - Excellent organizational, written, and verbal communication skills. - Ability to manage multiple priorities and meet deadlines independently. - Proficiency in Microsoft Office, including Word, Excel, and Outlook. - Ability to work effectively in a team-based environment with cross-functional partners. - Commitment to data accuracy, compliance, and continuous improvement. Benefits - Make a meaningful impact through work that supports essential AP operations and helps the business run smoothly. - Be part of a culture that blends big company opportunity with a small company attitude. - Gain valuable cross-functional exposure by partnering with teams across finance and operations. - Contribute to process improvement while building your skills in a collaborative, team-oriented environment. - Join a company where your work matters and your ideas can make a difference. Company Description Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats™, PEBBLES™, Grape-Nuts™ and Malt-O-Meal™ cereal and Peter Pan™ peanut butter, as well as Rachael Ray® Nutrish™, Kibbles 'n Bits™ and 9Lives™ dog and cat food. Post also provides private label solutions to customers in pet food, cereal, nut butters and granola. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all.