Role Description This 100% remote Junior Administrative Assistant role is ideal for organized, detail-oriented bilingual professionals supporting clients from Latin America. - Assist in updating process documentation and maintaining accurate, organized records. - Handle file uploads and maintain Google Drive organization according to established team guidelines. - Execute routine data entry and support the preparation of basic internal reports. - Monitor general email inboxes and coordinate routine correspondence with clients and vendors. - Conduct basic research and assist with general document handling and preparation. - Provide general administrative support to the team as needed. Qualifications - Fluent English (C1/C2) and Spanish. - 1 – 2 years of experience in administration or virtual assistance. - Familiarity and comfort with Google Workspace or Microsoft Office. - Good communication and problem-solving skills. - Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection. - Bachelor’s or Associate’s degree preferred. Requirements - Availability to work from the specified countries during the first four months of employment without any travel commitments. Benefits - Hourly rate equivalent to USD $696 – $1,044/month (based on experience and alignment with the role requirements). - Annual pay increments. - Discretionary client bonuses (80% of clients award year-end bonuses). - 7 U.S. federal holidays + 4 paid PTO days. - Monthly medical insurance stipend (after meeting eligibility criteria). - Birthday / Anniversary bonuses + Gym / Wellness allowance. - Unlimited online fitness classes + company events & Christmas celebrations.

Role Description We are looking for a highly organized and reliable Remote Administrative Coordinator to provide administrative support, manage workflows, and ensure smooth day-to-day operations for clients and the team. This fully remote role is ideal for someone who enjoys organization, clear communication, and keeping multiple moving parts on track. This position is perfect for self-motivated individuals who can work independently while using established systems, training, and tools provided. - Manage client communications, documentation, and records - Coordinate schedules, appointments, and follow-ups - Support administrative workflows and ensure deadlines are met - Maintain accurate records and track important details - Provide professional, friendly support to clients and team members - Assist with process improvements and internal system updates Qualifications - Strong organizational and communication skills - Experience in administrative support, customer service, or coordination (preferred but not required) - Ability to work independently in a remote environment - Detail-oriented, dependable, and tech-comfortable - Comfortable learning and using digital tools and workflows - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM Benefits - 100% remote flexibility - Structured onboarding and ongoing training - Clear processes and tools for success - Opportunities for long-term growth within a supportive team

Role Description We are a fleet safety and technology company operating a 24/7 call center that supports hundreds of commercial trucking fleets across the United States. We are looking for a reliable, empathetic, and detail-oriented Safety Assistant to provide critical weekend coverage. As the frontline point of contact for commercial truck drivers and fleet managers, you will manage accident and roadside inspection intakes, troubleshoot fleet technology, and ensure that safety data is captured accurately. This role requires a calm head and a professional demeanor, as you will often assist individuals during high-stress situations. Key Responsibilities - Fleet Safety Support - Frontline Communication: Answer incoming calls from commercial truck drivers and fleet managers. - Technical Troubleshooting: Assist with Electronic Logging Device (ELD) and fleet camera issues using provided guides. - Alert Monitoring: Monitor and respond to real-time alerts from internal systems. - Record Keeping: Maintain meticulous logs of all issues, troubleshooting steps, and resolutions. - Accident & Roadside Inspection Intake - Structured Intake: Follow templated scripts to gather essential data (contact info, location, police report numbers, and violation details). - CRM Documentation: Accurately document intake information in real-time during calls. - Crisis Management: Maintain a professional and compassionate tone with callers who may be stressed or injured. - Escalation: Identify high-priority or severe cases and escalate immediately according to company protocol. - Administrative & Communication - Data Integrity: Perform light administrative tasks, including data entry and documentation updates. - Team Collaboration: Use Slack and internal tools to ensure smooth handoffs between shifts. - Reporting: Summarize unresolved weekend issues for the weekday operations team. Qualifications - 1–3 years of experience in a call center, virtual assistant, customer service, or intake specialist role. - Exceptional English proficiency (verbal and written) with a clear, professional phone presence. - High Emotional Intelligence: Proven ability to handle high-stress callers with patience and empathy. - Technical Savvy: Proficiency with CRM software, VoIP systems, Slack, and Google Suite/Microsoft Office. - Home Office: Reliable high-speed internet and a quiet, dedicated workspace. - Compliance: Willingness to sign an NDA and handle sensitive information with discretion. Requirements - Experience in trucking, fleet management, or the transportation industry (preferred). - Familiarity with ELDs, fleet cameras, or telematics (e.g., Motive, Samsara, Geotab) (preferred). - Experience with personal injury or legal intake processes (preferred). Benefits - This role does not include company-provided benefits or paid leaves. - The candidate is responsible for their own taxes and statutory contributions. - Payroll is issued every other Wednesday, covering the prior 14 calendar days.

Role Description We are seeking a proactive and customer-focused Patient Engagement Assistant to join our UK Clinic team on a 6-month fixed-term contract. This is a call-intensive role focused on patient re-engagement. You will be responsible for contacting patients who have registered with the clinic but have not completed key steps in their journey, helping them navigate the process and addressing any questions or barriers they may have encountered. This role is ideal for someone who enjoys speaking with people, is confident on the phone, and takes satisfaction in helping customers move forward. Note: While this role is initially being offered as a 6-month fixed-term contract, there is potential for the position to become permanent following the conclusion of the contract, subject to business needs and individual performance. What You'll Own - Conduct outbound calls to patients who have signed up but have not completed their onboarding or treatment journey. - Re-engage patients in a professional, friendly, and empathetic manner. - Identify and document common reasons patients discontinue or pause their journey. - Answer basic patient questions and provide guidance on next steps. - Escalate clinical or complex queries to the appropriate team members. - Maintain accurate records of patient interactions within company systems. - Support patient communication campaigns and follow-up initiatives. - Work closely with the Patient Support and Clinical teams to improve patient conversion and engagement rates. - Contribute feedback and insights that help improve patient experience and operational processes. Qualifications - Previous experience in customer service, administration, call centre, patient support, or a similar customer-facing role. - Excellent verbal communication skills and confidence speaking on the phone. - Strong interpersonal skills with the ability to build rapport quickly. - Highly organised with strong attention to detail. - Comfortable working with technology and learning new systems. - A proactive mindset and willingness to take ownership of outcomes. - Ability to stay motivated and energised in a high-volume outreach environment, bringing enthusiasm and professionalism to every patient interaction. Benefits - Work from anywhere - fully remote 🌍 - A competitive salary and awesome benefits package 💰 - A supportive and positive work environment 🌟 - Opportunities to grow and develop your career 📈 - Opportunity to transform lives through alternative medicine 💡