Dispensed Global

Role Description We are looking for an SEO Contractor to support organic growth for Dispensed Australia with the opportunity to quickly grow the role across a portfolio of digital health and wellness brands with delivery of strong results. This is a hands-on execution role focused on building and improving SEO content, strengthening onsite optimisation, and helping turn organic search into a more reliable acquisition channel. You will work closely with the Growth Marketing Lead and wider marketing team to identify opportunities, create and optimise content, and implement changes directly in Webflow. Qualifications - 2+ years experience across SEO, content, copywriting, website optimisation or digital marketing - Strong writing skills with the ability to produce clear, structured content - Comfortable working directly in Webflow, or able to get up to speed quickly - Experience using tools such as Google Search Console, Google Analytics, Semrush, Ahrefs or similar - Ability to work independently from briefs and turn strategy into shipped work Requirements - ABN for invoicing - Strong SEO content judgement - Practical onsite optimisation experience - Comfortable balancing search intent, brand tone and conversion - Technical SEO understanding Benefits - Work From Anywhere. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

Role Description We are looking for a highly organised UGC Content Creator Manager to build and manage a reliable pipeline of high-quality, TGA-compliant creator content across Dispensed Global’s portfolio of brands. This is a hands-on contractor role focused on managing the end-to-end UGC production process, from creator sourcing and outreach through to scripting, briefing, production management, revisions and final asset delivery. You will work closely with the Growth Marketing Lead, Paid Content Producer and Paid Media team to ensure we have a consistent stream of paid-social-ready creator content that supports acquisition across Meta, TikTok, YouTube Shorts and other performance channels. Important Distinction: This is not an influencer partnership role focused on reach, followers or awareness. This is a UGC production management role focused on creating compliant, paid-media-ready assets that can be tested, iterated and scaled. Time Commitment & Compensation: - 2.5 days per week - $450 per day - Total monthly fee: $4,500 To keep creator campaigns moving efficiently, the 2.5 days should be spread across the working week rather than worked consecutively. This ensures timely creator outreach, briefing, approvals, revisions, and content delivery. Preferred working rhythm: - 3–4 shorter work blocks per week - Fast turnaround on creator communications - Weekly updates on the content pipeline - Consistent delivery of completed creative assets Qualifications - Experience managing UGC, creator or influencer production - Strong understanding of paid social content, especially Meta and TikTok-style formats - Strong script writing and briefing skills - Excellent organisation and project management - Comfortable managing multiple creators and deadlines at once - Experience in regulated categories, healthcare, wellness, finance or similar is highly desirable - Able to work quickly without creating compliance risk Requirements - Creator Sourcing and Outreach - Build and manage a pipeline of suitable creators across Australia, Singapore, and the UK. - Identifying creators who fit each brand’s audience and tone - Managing outreach, negotiation and onboarding - Prioritising creators who can produce natural, credible and platform-native content - Maintaining a live creator database with status, cost, usage rights, content quality and past performance - UGC Strategy Support - Work with the Growth Marketing Lead and Paid Content Producer to translate brand and performance strategy into creator-ready content. - Supporting persona development - Translating campaign angles into creator briefs - Developing hook and script options - Identifying repeatable content formats - Mapping content needs by brand, audience and channel - Script Writing and Briefing - Create clear, compliant and performance-focused creator briefs. - Developing hook options, talking points, visual direction, CTA guidance, format requirements, and reference examples - Production Management - Manage the full production workflow. - Creator briefing, timeline management, revision management, final file collection, asset naming, storage, and delivery to ad manager - Compliance and Quality Control - Ensure all UGC is produced within approved compliance guardrails. - Avoiding restricted product claims - Avoiding paid personal testimonials for therapeutic goods - Avoiding direct promotion of prescription-only treatments - Ensuring content stays within approved brand, legal and TGA guidance - Management of internal legal reviews - Asset Delivery and Reporting - Final edited videos where required - Raw footage where useful - Hook variations - Cutdowns - Captions and suggested ad copy - Creator usage terms Benefits - Work From Anywhere. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

Role Description We are seeking a proactive and customer-focused Patient Engagement Assistant to join our UK Clinic team on a 6-month fixed-term contract. This is a call-intensive role focused on patient re-engagement. You will be responsible for contacting patients who have registered with the clinic but have not completed key steps in their journey, helping them navigate the process and addressing any questions or barriers they may have encountered. This role is ideal for someone who enjoys speaking with people, is confident on the phone, and takes satisfaction in helping customers move forward. Note: While this role is initially being offered as a 6-month fixed-term contract, there is potential for the position to become permanent following the conclusion of the contract, subject to business needs and individual performance. What You'll Own - Conduct outbound calls to patients who have signed up but have not completed their onboarding or treatment journey. - Re-engage patients in a professional, friendly, and empathetic manner. - Identify and document common reasons patients discontinue or pause their journey. - Answer basic patient questions and provide guidance on next steps. - Escalate clinical or complex queries to the appropriate team members. - Maintain accurate records of patient interactions within company systems. - Support patient communication campaigns and follow-up initiatives. - Work closely with the Patient Support and Clinical teams to improve patient conversion and engagement rates. - Contribute feedback and insights that help improve patient experience and operational processes. Qualifications - Previous experience in customer service, administration, call centre, patient support, or a similar customer-facing role. - Excellent verbal communication skills and confidence speaking on the phone. - Strong interpersonal skills with the ability to build rapport quickly. - Highly organised with strong attention to detail. - Comfortable working with technology and learning new systems. - A proactive mindset and willingness to take ownership of outcomes. - Ability to stay motivated and energised in a high-volume outreach environment, bringing enthusiasm and professionalism to every patient interaction. Benefits - Work from anywhere - fully remote 🌍 - A competitive salary and awesome benefits package 💰 - A supportive and positive work environment 🌟 - Opportunities to grow and develop your career 📈 - Opportunity to transform lives through alternative medicine 💡

Role Description This is a Staff-level role in title and in scope, but it's not a role where you'll be directing traffic from a distance. You'll be the only Data Engineer in our ANZ team (for now), which means you're setting the architectural direction and doing the hands-on work. Warehouse infrastructure, ETL and reverse ETL, pipeline builds, fact table design, data dictionary governance, that's all you. The organisational influence is real, but so is the technical execution. The decisions you make here will be ones that engineers, analysts, and clinical teams depend on for a long time. So will the standards you set. This isn't a role where you'll be handed a finished data function to run, you'll be shaping what it becomes, and building a lot of it yourself. What You'll Be Doing: - Defining the architectural patterns, modelling standards, and pipeline conventions that teams across the organisation build on and building them yourself. - Owning the warehouse infrastructure, ETL and reverse ETL processes, authoritative fact tables, and data dictionary governance end-to-end. - Leading the most strategically significant data initiatives in your area and dealing with the blockers, unclear priorities, dependency gaps and quality failures that get in the way. - Working closely with senior stakeholders in product, clinical, and technology to make sure data is part of the conversation early, not bolted on after. - Owning data quality across your domain, auditing gaps, surfacing inconsistencies across markets, and driving the remediation work. - Developing the analysts and junior engineers around you, including the harder conversations about growth and direction. - Helping senior leadership understand what the data function can and can't reliably deliver, so investment decisions are grounded in reality. Qualifications - 10+ years in data engineering, with experience setting technical direction and still being the person who builds it. - Deep hands-on expertise with BigQuery, dbt or equivalent, and AWS. - Comfortable being the most senior data engineering voice in the room while still being deeply in the weeds day-to-day. - A track record of making architectural decisions others have depended on. - Experience working with senior stakeholders and bringing a commercial perspective to data decisions. - Someone who takes developing people as seriously as the technical work. Requirements - Nice to have: Healthcare or regulated industry experience. - Experience scaling a data function through a growth period. - Data observability, data contracts, or governance at scale. Benefits - Work From Anywhere. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

Role Description Our data function is growing and we're looking for a Senior Data Engineer to take real ownership of the back-end, the warehouse, pipelines, ETL and reverse ETL, fact tables, and the data dictionary that keeps everything consistent. You won't be handed a pristine setup. There are gaps, there's multi-market complexity, and there's real work to do. You'll be the person who designs the architecture that others build on, and you'll have the scope to shape how data engineering is practised here, the standards, the tooling choices, the modelling patterns. If you want to own something meaningful rather than maintain someone else's decisions, this is worth a look. What You'll Be Doing: - Designing and implementing data architecture for new capability areas - modelling approaches in dbt, pipeline reliability decisions, the works. - Owning our ETL and reverse ETL processes, warehouse structure, authoritative fact tables, and data dictionary definitions. - Finding and fixing data quality and coverage gaps across markets, and building the monitoring infrastructure to catch them earlier next time. - Leading data initiatives end-to-end across Product, Analytics, and Clinical teams - managing competing priorities without losing momentum. - Presenting your work and decisions to senior stakeholders, and being comfortable pushing back when the data doesn't support what's being assumed. - Working with our analysts and engineers and gradually lifting the standard of how the team works. Qualifications - 6+ years in Data Engineering with genuine end-to-end ownership, pipelines, warehouse, the lot. - Solid experience with BigQuery, dbt or equivalent, and AWS. - Someone who can deliver under ambiguity and doesn't need a perfect brief to get started. - Good communication, you'll be talking to non-technical stakeholders regularly and need to make it land. Requirements - Healthcare or regulated industry experience. - Reverse ETL tooling or data observability experience. - Experience designing A/B tests or pilots before the fact, not after. Benefits - Work From Anywhere. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

Role Description Dispensed is seeking passionate and motivated Registered Nurses with strong communication skills and a keen eye for detail, who are committed to delivering high-quality patient care and thorough clinical assessments. Join Team Dispensed as our next Telehealth Nurse and play a key role in shaping a seamless, patient-first care experience. You’ll play a critical role in conducting patient assessments, managing consultations, and ensuring a smooth and supportive experience for every patient. You will: - Conduct patient consultations via phone, including screening and documentation - Manage follow-up appointments as required - Collaborate with internal teams, including Medical Assistants, Customer Service, and Clinical Leadership Qualifications - Proficiency with digital tools (e.g. Google Meet, Slack, Deputy, and patient management systems) - Fast, accurate typing skills and the ability to multitask effectively - Strong attention to detail, particularly in clinical documentation - Confidence in following structured processes and clinical protocols - Excellent interpersonal skills - empathy, active listening, and clear communication - Strong time management and organisational skills - Previous telehealth or remote work experience (preferred) Requirements Important to note: - This is a fully remote role involving back-to-back telehealth consultations, so you’ll need a quiet, distraction-free workspace and a stable, high-speed internet connection. - Please consider whether this style of work aligns with your preferences and lifestyle before applying. Benefits - Work From Anywhere. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

Role Description We are seeking a Patient Support & Clinical Governance Coordinator to play a key role in both supporting patients throughout their Dispensed journey and strengthening the clinic’s clinical governance framework across the UK business. This role combines patient-facing support with governance, compliance, and quality assurance responsibilities. - Act as the primary point of contact for patients, supporting both new and returning patients and ensuring a seamless experience from initial enquiry through to post-consultation care. - Manage patient enquiries, oversee administrative tasks, and support day-to-day clinic workflows in line with Standard Operating Procedures (SOPs). - Manage clinic appointments efficiently and liaise with healthcare professionals to maintain a smooth and effective workflow. - Process patient documentation accurately, ensuring compliance with regulatory and GDPR requirements, while maintaining strict confidentiality. - Support incident reporting and investigations, contribute to audits and quality assurance activities, and identify trends, risks, and opportunities for service improvement. - Assist in preparing governance and patient feedback reports, providing insights to inform operational and clinical improvements. - Take clear and accurate minutes in governance and operational meetings, track actions, and ensure timely follow-up. - Act as the first point of contact for patient complaints, ensuring prompt and effective resolution. - Work closely with the Patient Care team, clinicians, and the Head of Medical Operations, including supporting MDT meetings and ensuring outcomes are actioned. - Ensure clinic supplies and materials are ordered and maintained as needed. - Maintain compliance with mandatory training requirements and support continuous professional development. Qualifications - 2-4 years experience in a healthcare, patient operations, clinical governance, or customer operations role. - Experience managing patient complaints, escalations, or sensitive customer interactions. - Strong investigation and problem-solving skills, with the ability to identify root causes and contributing factors. - Comfortable handling complex or high-risk situations with professionalism, empathy, and sound judgement. - Awareness of compliance frameworks (e.g. CQC) or experience working in a CQC-regulated healthcare setting. - Strong organisational skills and attention to detail. - Confident using tools such as Excel to track, analyse, and report on complaints and quality data. - Strong written and verbal communication skills, particularly when handling sensitive or complex matters. - Comfortable working cross-functionally with clinical teams. - Experience working with incident reporting, quality assurance, or clinical governance processes (desirable). Benefits - Work From Anywhere. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

Role Description Dispensed is seeking passionate and motivated Registered Nurses with strong communication skills and a keen eye for detail, who are committed to delivering high-quality patient care and thorough clinical assessments. Join Team Dispensed as our next Consulting Nurse and play a key role in shaping a seamless, patient-first care experience. You’ll play a critical role in conducting patient assessments, managing consultations, and ensuring a smooth and supportive experience for every patient. You will: - Conduct patient consultations via phone, including screening and documentation - Manage follow-up appointments as required - Collaborate with internal teams, including Medical Assistants, Customer Service, and Clinical Leadership Qualifications - Proficiency with digital tools (e.g. Google Meet, Slack, Deputy, and patient management systems) - Fast, accurate typing skills and the ability to multitask effectively - Strong attention to detail, particularly in clinical documentation - Confidence in following structured processes and clinical protocols - Excellent interpersonal skills - empathy, active listening, and clear communication - Strong time management and organisational skills - Previous telehealth or remote work experience (preferred) Requirements Important to note: This is a fully remote role involving back-to-back telehealth consultations, so you’ll need a quiet, distraction-free workspace and a stable, high-speed internet connection. Please consider whether this style of work aligns with your preferences and lifestyle before applying. Benefits - Work From Anywhere. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡

About The Role We are currently inviting expressions of interest from qualified and experienced Medical Practitioners to work through the Dispensed Platform. Practitioners operate independently and retain full clinical autonomy, using the platform as a means to connect with patients seeking alternative therapeutic options. Location: Anywhere in Australia (remote) Employment Type: Part Time - Must be able to work 5pm-8:30pm Melbourne Timezone What You'll Own - Conduct patient evaluations to determine eligibility for alternative medicine treatment. - Prescribe alternative therapy in accordance with patient-specific treatment plans. - Manage renewals and follow-up prescriptions where clinically appropriate. - Engage with the Clinical Nursing Manager and broader support teams to ensure coordinated patient care. - Provide education and guidance to patients regarding alternative medicine usage when appropriate. - Maintain accurate patient records and ensure all practice remains compliant with Australian laws and professional standards. - Note: Practitioners operate independently. The platform is designed to support clinicians in delivering care according to their own professional standards and discretion. What You’ll Need - Current registration with the Australian Health Practitioner Regulation Agency (AHPRA). - Demonstrated experience, or interest in prescribing alternative medicine. - Previous experience operating in a remote or Telehealth environment is preferred. - Comprehensive knowledge of alternative medicine and relevant medical research. - Excellent communication and interpersonal skills. - Reliable, responsive, and tech-savvy. - Ability to collaborate with broader clinical support teams when needed. - Strong understanding of Australia's relevant alternative medicine regulatory framework. What We Offer - Work From Anywhere in Australia. 🌍 - A competitive remuneration package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡 - $10,000 AUD platform sign-on bonus (working on system - full-time equivalent). 💸

About The Role We're currently looking for a Senior Engineering Manager here at Dispensed to join our team. You will lead engineering across multiple teams building the infrastructure that connects patients to healthcare across Australia, New Zealand, and the UK. The work your teams ship has a direct line to patient outcomes: faster access to care, more reliable clinical workflows, and a platform that scales as Dispensed expands into new verticals and markets. This is a role with genuine organisational scope, where you will shape how engineering teams are structured, how people grow, and how the function operates as the company moves from startup to multi-vertical platform. If you want to own something meaningful, influence how a healthcare company is built, and develop the kind of team that others want to be part of, this role offers that in full. What You'll Own - Lead delivery across multiple engineering teams, managing cross-team dependencies, identifying risks before they surface as problems, and giving leadership honest, reliable forecasts of what will ship and when. - Engage directly in technical decisions at the architecture and trade-off level, working with senior and staff engineers to assess approaches, pressure-test estimates, and ensure the right calls are being made even when you are not the one writing the code. - Develop senior engineers toward staff-level contribution and, where you are managing other managers, coach them on the practices and judgement that make people leadership effective over time. - Run structured performance conversations backed by clear evidence, manage performance issues professionally when they arise, and build a team environment where strong engineers choose to stay and grow. - Build and maintain a hiring pipeline for your teams, identify capability gaps before they become blockers, and design team structures that reflect the actual shape of the work rather than just available headcount. - Work alongside product and business stakeholders to shape roadmap and priority decisions, bringing a clear engineering perspective on feasibility, technical risk, and what investment decisions will cost or enable. - Create visibility into your teams' work without requiring leadership to chase for updates, and surface and resolve cross-functional tensions before they slow down delivery. What You’ll Need - 4+ years experience leading multiple engineering teams, including managing Engineering Managers in a scaling environment. - Strong technical grounding with the ability to contribute to architecture and system design decisions. - Track record of delivering complex, cross-team initiatives with clear ownership of outcomes. - Experience developing and building high-performing teams. - Solid judgement in prioritisation, risk management, and balancing short- and long-term trade-offs. - Ability to work effectively with product and business stakeholders to drive aligned decisions. - Clear, concise communicator who creates alignment and visibility across teams. - Comfortable operating in fast-moving, ambiguous environments. Previous experience in a highly regulated industry is preferred. What We Offer - Work From Anywhere in Australia. 🌍 - A competitive salary and awesome benefits package. 💰 - A supportive and positive work environment. 🌟 - Opportunities to grow and develop your career. 📈 - Opportunity to transform lives through alternative medicine. 💡