• Produce high-level relevant industry conference programmes. • Liaise with key professionals/institutions and companies in the production of conference programmes. • Engage with recommended speakers and confirm their attendance. • Ensure the speaker database is updated to provide current and accurate speaker lists and files for event management. • Prepare and communicate creative brief documents to the Marketing team. • Assist providing leads to the sponsorship team and attend sales meetings as appropriate. • Mentor other conference producers within the team. • Conduct a post-show analysis of the event including job title analysis. • Effectively research topics with relevant industry professionals and the target market. • Develop new conference ideas and programme content through meetings and tele-research with key experts. • Collaborate with the Exhibition Director and other sales team members to generate ideas for enhancing the conference portfolio. • Identify key opinion leaders/institutions and companies related to the event. • Maintain existing and build new relationships develop a conference with topics and speakers. • Look at additional add-ons and other ways of attracting more delegates i.e. workshops, poster sessions, partnering with associations etc. • Assist with onsite duties as required for the duration of the event, which may require longer working hours.

• Lead the production and delivery of the Arc’teryx Winter Experience Tour across three major European cities, in collaboration with a team of Community Marketing Managers. • Partner with internal and external creative teams to develop culturally relevant experiences and creative collateral. • Translate strategic and creative concepts into cutting-edge guest experiences, ensuring every activation is executed to the highest standard. • Own project workstreams, driving clarity, alignment, timelines, and accountability across a broad group of stakeholders. • Lead all overarching operational, logistical, and budget aspects of the event series production, seamlessly managing venue coordination, staffing, supplier networks, and on-site delivery. • Shape and oversee the guest journey across physical and digital touchpoints, ensuring a seamless and engaging experience before, during, and after each event. • Lead the event digital ecosystem, including registration platforms, landing pages, communications, and promotional plans. • Cultivate and manage strategic relationships with agencies, production vendors, and cultural partners to drive collaboration and maintain creative excellence across the project lifecycle. • Brief and guide Creative teams to develop compelling assets and content. • Support the planning and execution of additional Arc’teryx brand experiences, athlete events, community activations, and regional marketing initiatives across EMEA. • Support measurement, reporting, and insights gathering to inform future tour development and broader brand experience strategy.

• Build, edit, and optimize web pages using pre-existing components and templates within Drupal, following brand standards and best practices as directed. • Implement SEO/GEO best practices across assigned web content, including meta descriptions, alt text, keyword placement, and on-page optimization. • Perform QA checks on assigned pages and projects to catch broken links, outdated content, and technical issues before they reach the user. • Contribute to periodic web content audits within assigned scope, documenting findings accurately and flagging issues for the team. • Support web content audits within assigned scope in coordination with the SEO team, documenting findings accurately and flagging issues for the team. • Surface recurring issues and observations from your day-to-day work and share them with the team to inform process improvements. • Coordinate with cross-functional partners on assigned projects to make sure content is ready, accurate, and on time.

• Leading and developing Content Development team members and building an effective team operating cadence • Hiring, onboarding, and training team members on department standards, tools, and procedures • Mentoring and coaching team members; setting clear expectations and success criteria; and overseeing work quality, productivity, and professional development • Developing and maintaining processes and supporting documentation for product development, content operations, localization, intake/triage, estimation, and change control • Undertaking periodic process reviews to improve efficiency, predictability, and quality (e.g., cycle time, rework rates, and release readiness) • Planning and implementing maintenance of products, including roadmap planning, release notes readiness, and stakeholder communications • Establishing and facilitating team operating cadences (e.g., weekly content syncs, backlog grooming, cross-functional issue triage) to align priorities, manage work-in-progress, remove blockers, and escalate risks early • Engaging, onboarding, and overseeing the work of SMEs, content vendors, and other contractors • Recruit, engage, and onboard contractors and SMEs (including external pipelines), communicating engagement terms, security requirements, and expected timelines • Manage contractor/SME deliverables to defined scope and acceptance criteria; provide feedback; and ensure quality, timeliness, and exam-security adherence • Setting and reinforcing meeting/workshop participation norms and exam security expectations for SMEs and contractors (e.g., confidentiality, approved file-sharing channels) • Lead vendor management, including statements of work, budget tracking, invoicing coordination, and performance/quality reviews • Partnering with senior management to plan and deliver content products (scope, estimates, budgets, and schedules) • Working with senior management to plan the annual budget, including assumptions, staffing/vendor mix, and prioritization tradeoffs • Working with Finance and Program Management to maintain a list of core content products, define lifecycle/maintenance needs, and plan replacement strategies • Working with technology groups and the Project Management Office to develop release plans, map dependencies, and maintain milestone-based schedules for content products • Tracking team and project budgets (forecast vs. actual), managing variances, and representing resource needs to the organization for the next fiscal year • Developing tactical and strategic resourcing plans, including capacity planning across internal staff and external partners • Reporting on and monitoring monthly and quarterly progress with clear, timely status updates (scope, schedule, budget, risks/issues, and decisions needed) • Developing strategic solutions, level-of-effort estimates, and costing scenarios to support prioritization and investment decisions • Providing support for responses to requests for proposals • Supporting compliance, internal controls, and audit-related documentation for content development investments • Maintaining project documentation and audit trails (e.g., business cases/proformas, approvals) in designated systems and coordinating updates with Finance and project stakeholders • Coordinating activities with clients, vendors, and cross-functional internal teams to deliver a strong candidate and educator experience • Working directly with clients and partners to design, review, and continuously improve certification products and supporting resources • Exercising independent judgment in methods and techniques; aligning stakeholders on decision criteria; and managing change requests to protect validity, security, timelines, and budgets • Working with Certiport's psychometric function to run Job Task Analysis (JTA) workshops, content development workshops, technical reviews, standard setting sessions, and surveys • Developing and maintaining policies and operating agreements for exchange of information and resources between Content Development, Technology, QA, and Support (including handoffs, service levels, and escalation paths) • Maintaining up-to-date knowledge of testing processes and the end-to-end candidate and educator journey (registration, delivery, accommodations, scoring, reporting, and support) • Serving as a champion for candidates and educators by bringing their needs into product decisions, prioritizing clarity and fairness in content, and partnering with stakeholders to improve the usability and instructional value of certification materials • Coordinating with technology and support teams to triage and resolve content tooling and delivery issues that impact development schedules • Traveling on behalf of the company as needed • Representing company at industry conferences, including research & presentations on key initiatives;