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Senior Director, Fraud Advisory

DirectorDirectorFull TimeRemoteSeniorTeam 51-200Since 1947H1B No SponsorCompany SiteLinkedIn

Location

Arizona + 12 moreAll locations: Arizona | Florida | New Jersey | New York | North Carolina | Ohio | Maryland | Pennsylvania | South Dakota | Texas | Virginia | Washington | West Virginia

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor Degree10 yrs expEnglish

Job Description

Senior Director, Fraud Advisory

MVB

• Promotes operational excellence of the fraud program within the Enterprise Compliance Advisory function • Lead incident response team for fraud incidents, to include fraud prevention • Provide regular briefings to the Chief Compliance Officer for fraud incidents • Serve as MVB liaison with local, state, and federal law enforcement and other agencies to identify, report, and mitigate fraud and recover losses • Conduct the annual fraud risk assessment evaluating MVB’s enterprise customers, products/services, and geographies for inherent and residual risk • Responsible for owning and remediating any fraud related issues resulting from audits, exams, or compliance testing • Manage all aspects of fraud reporting at all levels, as appropriate to the audience • Liaise with partners across the enterprise to assist with managing the efforts of the fraud program • Develop and maintain policies, procedures, and training materials for the fraud program • Partner with external fraud consultants as needed to manage incidents and set strategies • Serve as the General Manager for MVB-owned fraud subsidiary, Paladin • Serve as point of escalation for front line fraud incidents and provide guidance for adequate fraud risk mitigation and remediation aligned to business policies and regulatory requirements • Assess fraud trends, operational performance, and process efficacy quantitatively and qualitatively • Participate in Enterprise Compliance and FinCrime Committees and share fraud program findings and metrics with Enterprise Compliance leadership • Coordinate with the Onboarding and Due Diligence operations team to appropriate assess fraud risk posed by new Fintech partners • Provide active oversight and guidance to staff responsible for the execution of investigative matters related to fraud • Oversee quality assurance efforts to ensure investigators are effectively and accurately completing fraud investigations • Develop and implement onboarding and ongoing training to maintain high customer service levels and knowledge of new and emerging threat landscape • Manage fraud tool and technology access and use for assessing fraud risk (LexisNexis, Clear, ChexSystems, Q2, Alloy, etc.) • Serve as the primary point of contact for client escalations and fraud risk involving VIP clients

Job Requirements

  • Bachelor’s Degree or equivalent experience required
  • Minimum of 10+ years of overall fraud operations experience with at least 5+ years managing the efforts of front-line fraud investigators or fraud operations or second-line fraud risk oversight team required
  • 10+ years of experience in fraud investigations with knowledge and experience in bank operations required
  • Experience working in banking-as-a-service and/or with fintechs
  • 5+ years of experience in a fraud analytics or operations role preferred
  • 5+ years of experience in exam/audit and issues management preferred
  • Fraud experience must include combination of card, ACH and check
  • Excellent communication skills (verbal, written, presentation)
  • Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Visio)
  • Certified Anti-Money Laundering Specialist (ACAMS)/Certified Fraud Examiner (CFE)/Certified AML and Fraud Professional (CAFP) preferred.

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
  • Short- and Long-Term Disability Plan
  • Group Life Insurance
  • 401K Salary Deferral Plan
  • Wellness Program
  • Education & Tuition Expense Reimbursement
  • PTO and Unique Vacation Purchase Program

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