• Act as the primary point of contact for customer accounts, fostering strong and lasting relationships • Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives • Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction • Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings • Coordinate the timely delivery of gaming solutions based on customer needs and objectives • Track and report monthly revenue performance, providing clear insights into customer activities and achievements • Cultivate and maintain strong customer relationships across all levels • Represent the company at industry exhibitions, conferences, and seminars • Uphold and promote the company's core values at all times

Role Description Support Client Relationships and Account Execution - Partner closely with Account Strategists to support day-to-day client needs and ensure smooth account operations. - Help facilitate communication between clients and internal teams, keeping projects moving forward and ensuring deliverables and timelines are met. Coordinate Creative Workflows and Deliverables - Organize and track creative assets, feedback, approvals, and project updates across active client accounts. - Maintain visibility into key milestones and help ensure campaigns stay on schedule. Translate Performance Insights into Action - Assist in analyzing campaign performance and translating key metrics into actionable insights. - Partner with account and creative teams to help identify opportunities for creative improvements and optimization. Support Creative Testing and Optimization Efforts - Help coordinate creative testing initiatives and landing page optimization efforts designed to improve campaign performance. - Contribute to documenting learnings and ensuring testing plans are executed effectively. Prepare Client-Facing Reports and Presentations - Support the development and quality assurance of client-facing reports, presentations, and deliverables. - Ensure materials are accurate, polished, and aligned with client expectations. Drive Organization and Follow-Through - Participate in client calls and internal meetings, capturing detailed notes and tracking action items. - Help ensure follow-ups are completed and stakeholders remain aligned on priorities and next steps. Qualifications - Digital marketing knowledge around Meta, TikTok, Pinterest, and Snap. - Strong organizational skills and attention to detail, with the ability to manage multiple projects at once. - Effective communicator, capable of relaying clear updates and feedback to both clients and team members. - A proactive attitude with a love for collaboration and problem-solving in a fast-paced environment. - Familiarity with social media platforms and trends is a plus. - Strong familiarity with Google Suite and Slack. Benefits - Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D. - 401k - Employer match. - HSA - Employer contributes. - Flexible Vacation & PTO plan. - Paid Maternity / Paternity. - Paid Holidays. - Remote/Flex day schedule. - Laid back office environment. - The coolest team ;) - Fun company events & off-sites. Company Description New Engen is a digital marketing agency that drives meaningful impact across the entire customer journey by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns. Donut Studios is our in-house creative studio, purpose-built to craft high-performing, platform-native, and digital content for the world’s most ambitious brands. We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Role Description Build and Grow Client Partnerships - Develop and nurture strong relationships with clients, serving as a trusted partner focused on driving meaningful growth through creative strategy. - Maintain regular communication, understand client goals, and ensure creative work consistently aligns with broader marketing objectives and performance outcomes. Bridge Creative and Media Strategy - Serve as the key liaison between Donut Studios’ creative team and clients, ensuring clear alignment between campaign strategy and creative execution. - Translate client needs and campaign priorities into actionable direction for internal teams while keeping stakeholders informed throughout the process. Turn Performance Insights into Creative Direction - Analyze paid media performance across platforms like Meta, TikTok, Pinterest, and Snap, translating metrics and campaign insights into clear creative recommendations. - Partner with creative teams to identify opportunities, refine messaging, and continuously improve content performance. Develop Creative Testing Strategies - Support the development of structured creative testing plans that help brands scale what works and learn quickly from performance data. - Collaborate with internal teams to test new concepts, formats, and messaging, including coordination across ad creative and landing page experiences. Ensure Execution Excellence - Manage timelines, deliverables, and creative standards across multiple campaigns to ensure work is delivered accurately and on schedule. - Maintain strong attention to detail and coordinate closely with internal teams to keep projects moving forward smoothly. Deliver Clear Client Communication - Prepare, synthesize, and quality-check client-facing presentations, reports, and updates. - Ensure insights and recommendations are communicated clearly, helping clients understand campaign performance and the strategic direction behind creative decisions. Qualifications - Minimum 3 years of digital marketing & client-facing experience. Growth marketing experience is a plus. - Desired: Experience in technology and/or betting industries. - Ability to thrive in a fast-paced, entrepreneurial, high-energy environment that requires the ability to multi-task & problem solve. - Familiar with relevant social channels, including Facebook, Instagram, Twitter, TikTok, YouTube, and emerging channels. - Strong team player, with a passion for collaboration. - Exceptional communication & project management skills. Benefits - Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D. - 401k - Employer match. - HSA - Employer contributes. - Flexible Vacation & PTO plan. - Paid Maternity / Paternity. - Paid Holidays. - Remote/Flex day schedule. - Laid back office environment. - The coolest team ;) - Fun company events & off-sites. - Salary Range: $60,000 - $70,000 USD annual.

• Own the relationship between the company and the partners • Provide Project Managers, Product Managers and Technical teams with customer feedback and requests through relevant channels • Coordinate projects and activities for partners, within the company • Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tools and back-end and front-end releases to partners • Educate new and existing partners on systems, tools and features available • Track and report account status for relevant KPIs • Proactively follow up on partners projections and results • Coach and challenge partners, always being a step ahead and looking for improvement areas • Manage, maintain and inform of news, game release schedules, accesses, promotions and marketing materials to partners via appropriate channels • Contribute to business discussions in and outside of the Account Management team on day-to-day operations and long term strategy