Playson

• Understand and analyse issues, be able to find appropriate solutions • Integration protocol testing • Second-level customer support • Delivering excellent customer service with 5 shifts a week

• Design original logos, icons, and visual assets for slot games • Create promotional graphics for marketing campaigns across various platforms (social media, email, banners) • Refine and enhance existing promotional content to keep it fresh and engaging • Collaborate closely with developers and content editors to ensure your designs come to life as intended • Deliver assets optimised for smooth integration with developers and animators • Contribute to the design of game symbols, characters and promotional materials

• Own the end-to-end commercialisation and marketing strategy for Playson’s promotional products throughout their lifecycle. • Develop compelling positioning, messaging and value propositions that translate complex product features into clear commercial benefits. • Define target audiences, use cases and competitive positioning for new and existing promotional tools. • Build and execute go-to-market strategies, ensuring successful launches for new features and product updates. • Collaborate closely with Product, Sales, Account Management and Marketing teams to deliver coordinated product launches. • Create high-quality sales enablement materials, including presentations, one-pagers, videos, operator guides and campaign toolkits. • Equip commercial teams with the resources and messaging needed to confidently promote and sell promotional features. • Plan and deliver integrated B2B marketing campaigns across multiple channels, including website, PR, social media and launch communications. • Partner with designers, content creators and external stakeholders to develop engaging marketing assets. • Monitor product launch performance, feature adoption and campaign effectiveness using commercial insights and stakeholder feedback. • Continuously optimise positioning, messaging, launch strategies and marketing materials to maximise commercial success. • Act as the marketing owner for promotional features, driving continuous improvement and ensuring products are positioned as commercially relevant and impactful.

• Develop engaging game mathematics and mechanics in collaboration with Product Owners and cross-functional teams • Fine-tune game mathematics and mechanics into the best possible product • Perform simulations of game math to understand how it compares with the desired outcome and with other games in the portfolio • Provide competitive game math analysis to reveal valuable insights • Rapid prototyping of game mechanics to prove the concept • Be involved in the game creation process from start to finish • Collaborate with development teams, provide game math specifications • Be a discussion sparring partner inside our team to help build better games • Analyse risks and determine the probability of wins for player investigations • Share knowledge, establish best practices, and challenge the status quo • Provide analytical support, including Big Win validations, player session analysis, and RTP deviation monitoring to ensure game integrity and performance

• Act as the primary point of contact for customer accounts, fostering strong and lasting relationships • Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives • Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction • Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings • Coordinate the timely delivery of gaming solutions based on customer needs and objectives • Track and report monthly revenue performance, providing clear insights into customer activities and achievements • Cultivate and maintain strong customer relationships across all levels • Represent the company at industry exhibitions, conferences, and seminars • Uphold and promote the company's core values at all times

• Own, maintain, and evolve Playson’s Game Engine domain • Work on internal frameworks and libraries used by mathematicians to implement game logic and mathematical packages. • Review and validate code written by mathematicians, ensuring quality, correctness, maintainability, and proper usage of internal frameworks. • Contribute to the development and support of game engines used to run mathematical logic within our platform. • Support integrations with external game studios by helping build wrappers and bridges between third-party game implementations and Playson’s platform. • Work with data structures and protocols that connect game logic with frontend and backend systems. • Contribute to RTP monitoring processes, including validation of production transaction data against simulation data and expected mathematical behaviour. • Support and evolve tools used for mathematical review, simulations, data files, monitoring, and alerting. • Implement and maintain round details logic required for regulated markets, ensuring that detailed game round information can be correctly provided to partners and regulators. • Collaborate closely with mathematicians, backend engineers, platform teams, compliance stakeholders, and product representatives. • Participate in code reviews and technical discussions to ensure a high engineering standard across the Game Engine domain. • Investigate issues related to game logic, mathematical validation, monitoring, and engine behaviour. • Participate in minimal on-call responsibilities related to the systems owned by the team, mainly around monitoring, alerts, and domain-specific incidents. • Take ownership of a highly specialised area where quality, accuracy, and attention to detail are essential.

• You'll be responsible for a specific area: games, features, or platform work. • From the first conversation about a requirement through to production - you're on the hook for the whole thing. • This isn't a meeting-facilitation job. It's about making sure engineering teams have a clear path to delivery and nothing is getting in their way. • You set the timeline, track it, and communicate changes before people start asking questions. • If there's a blocker, you've already seen it. If a release isn't ready, you say so - clearly and early. • You'll look at how work flows through your area and fix what's broken. • You'll design something that actually works, iterate on it, and make it better over time. • Quality is yours too. Not QA's problem alone, not the tech lead's problem. • You own release readiness: is it tested, is it documented, does anyone know the operational risk. • you'll work closely with product, engineering, QA, and client-facing teams, keep them aligned, and report directly to the VP of Delivery.

• Coordinate onboarding, offboarding, internal moves, compensation changes, probation workflows, and other employee lifecycle processes. • Maintain operational consistency and data accuracy across People systems and platforms. • Coordinate execution between PBPs, managers, Finance, Legal, and Service Desk. • Support operational ownership and administration of People-related tools together with Service Desk and other stakeholders. • Track operational deadlines, dependencies, and process gaps. • Improve SOPs, playbooks, templates, and operational documentation. • Support automation and operational standardisation initiatives. • Contribute to the development of an AI-supported internal People Knowledge System. • Help build scalable People Operations processes that can grow with the company.

• Partner with leaders on hiring, team structure, organisational effectiveness, performance, ownership gaps, and delivery risks. • Push discussions toward decisions and outcomes instead of endless alignment loops. • Help leaders define what “strong” actually means for critical roles and challenge weak hiring compromises. • Support leaders in addressing underperformance early and directly. • Identify early organisational signals such as leadership gaps, burnout, unhealthy dependencies, misalignment, or execution risks. • Help improve feedback quality, leadership practices, and decision consistency across teams. • Support practical and scalable organisational approaches instead of overcomplicated HR frameworks. • Contribute to improving internal documentation, operational clarity, and AI-supported People knowledge infrastructure over time.

• Lead technical decision-making and contribute to the architecture of a high-load, microservices-based gaming platform. • Stay deeply hands-on and write production code every day. This is not an architecture-only or people-management role. • Design, develop, and maintain scalable backend services that directly power our gaming products. • Take ownership of complex backend systems, from technical design to delivery, monitoring, optimisation, and support. • Continuously improve system performance, latency, reliability, and scalability in a high-throughput environment. • Collaborate closely with Product Owners, engineers, and cross-functional teams to deliver features end-to-end. • Drive and participate in code reviews, setting a high standard for clean, maintainable, efficient, and production-ready code. • Conduct architectural reviews and guide the team toward practical, scalable, and long-term technical solutions. • Solve complex business and technical problems with a strong engineering mindset and pragmatic decision-making. • Act as a technical role model for the team by showing strong ownership, discipline, and engineering excellence. • Mentor other engineers through daily collaboration, technical discussions, and hands-on example. • Participate in on-call rotations within the squad to ensure system reliability, availability, and fast incident response. • Grow toward technical leadership while remaining strongly connected to code, delivery, and system ownership.