• Partner with Sales & Service leadership to design and execute workforce and talent strategies aligned to revenue growth, service level targets, and cost goals. • Own performance management processes end-to-end, including goal setting, calibration, accountability, and documentation standards. • Proactively supports the delivery of all HR processes, initiatives, policies and programs in order to foster a productive and compelling employment experience. • Coach frontline managers and senior leaders to strengthen performance management, address gaps early, and build consistent manager capability across a high-volume, non-exempt workforce. • Analyze engagement, attrition, and productivity data to identify trends, mitigate risk, and implement proactive action plans. • Lead organizational change initiatives (team restructures, policy updates or recommendations, process improvements) with minimal disruption to customer and revenue outcomes. • Advise leaders on FLSA, classification, pay practices, LOA/FMLA, and employee relations matters to ensure compliance and consistency. • Partner with Talent Experience and Total Rewards to optimize processes & build initiatives to support the maturing of our programs. • Communicate clearly on project timelines, risks, and outcomes, ensuring stakeholders are aligned and informed.

• Provide early and consistent input into large scale HR and/or organizational initiatives, identifying issues before they impact the organization and advising on appropriate course of action. • With strong understanding of organizational contexts, work with key stakeholders to offer innovative and integrated HR solutions to processes that translate strategy into tactics. • Partner with senior leaders to define and design strategic initiatives. • Align HR strategies and practices with organizational strategies. • Champion the organizational culture of DEIB (Diversity, Equity, Inclusion and Belonging), and promote our vision to achieve a people-first culture. • Communicate policies and procedures to employees. • Anticipate and prevent future problems, taking initiative within the role. • Anticipate leadership gaps and build action plans to address. • Understand business level metrics, use data to forecast current and future needs. • Work with leaders to translate early-stage concepts into actionable plans. • Collaborate with the Learning & Talent/Organizational Development team to curate resources and opportunities that develop common competencies and skills. • Lead talent review process in customer areas, support development and succession planning. • Onboard leaders, including running New Leader Accelerations with teams. • Help leaders understand and action plan around Employee Engagement Survey.

As a Contract Skilled Trades Sourcer, you will lead top-of-funnel recruiting efforts for our Manufacturing plants throughout the United States with a specific focus on Technical Production roles such as Electrician, Mechanic, Ammonia Technician and Controls Technician. This role requires a results-driven professional with expertise in sourcing and evaluating candidates for specialized technical roles. Identify, engage, and recruit top skilled trades talent for our manufacturing plants throughout the United States. Use creative, proactive sourcing methods (e.g., networking, online platforms, workforce centers, technical schools, community organizations, industry groups). Collaborate with Recruiters to understand role requirements and develop targeted sourcing strategies. Build, organize, and maintain pipelines of qualified skilled trades candidates for current and future openings. Conduct initial screenings and assessments to evaluate candidate skills and alignment with Company values. Track metrics to measure the effectiveness of sourcing strategies and improve recruitment processes. Provide clear, timely communication to candidates throughout the early stages of the recruiting process.

• Assist in the interpretation and administration of collective bargaining agreements (CBAs), ensuring consistent application across unionized locations. • Provide contract guidance to leaders, HR staff, and employees regarding contract provisions, past practices, and obligations. • Monitor compliance with CBA terms, labor laws, and internal policies. • Support the preparation and delivery of Union Contract Administration training for HR and business leaders. • Manage the grievance process, ensuring all deadlines and procedural requirements are met. • Conduct fact-finding for grievances, review documentation, and prepare summaries and management responses. • Support the Vice President in preparing arbitration cases, including compiling evidence, drafting case files, and assisting with witness preparation. • Assist the Vice President in all phases of collective bargaining preparation, including drafting and reviewing proposal language, conducting research and data analysis, preparing cost models and comparisons, and organizing negotiation materials and tracking proposals. • Develop and deliver positive employee relations training for supervisors, managers, and frontline teams. • Conduct or support complex, sensitive, and high-risk employee complaint investigations, including allegations of discrimination, harassment, retaliation, workplace misconduct, and policy violations.