Role Description Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role translates operational workload, SLA, and routing requirements into governed configurations within Verint Operations Manager (OM). This role configures and maintains task, workflow, skill, and queue structures to enable standardized work orchestration across back-office and hybrid environments. The role focuses on platform configuration, testing, documentation and operational alignment, not day-to-day work execution or people management. - Configure and maintain OM workflows, queues, task attributes, and skills to ensure the tool is supporting the current state of the business. - Execute configuration changes under defined standards and design guidance. - Participate in functional and regression testing, including test case execution and validation of expected results. - Document all requirements, configuration decisions, dependencies, and impacts. - Support enterprise governance standards for configuration, naming conventions, versioning, and change management. - Assist with pre‑go‑live testing, post‑go‑live stabilization, and production validation. - Maintain clear documentation to enable knowledge transfer and reduce single‑point dependency. - Partner with operational leaders to understand business needs and pain points. - Work closely with PXOs, technology teams, and other Operational Analysts within PEO to deliver aligned solutions. - Support reporting and enablement teams by providing configuration context and functional inputs. - Operate effectively in an agile, matrix‑based environment. Qualifications - Bachelor’s degree in Business Administration, Information Systems, Operations, Analytics, related field, or equivalent experience. - 1–3 years of experience in operations analysis, business analysis, quality technology, workforce optimization, or CX platform support roles. - Exposure to back‑office environments. - Experience configuring or supporting enterprise CX/WFO/WEM platforms such as Verint, NICE, Genesys, Calabrio, or comparable solutions with Verint strongly preferred. - Experience supporting system implementations, enhancements, or preferred migrations. Requirements - Fully remote position. - Opportunity to travel through your work up to 10% of the time. - The deadline to submit applications for this posting is June 30, 2026. - The pay range for this position is $51,700.00 - $73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - A variety of leadership and technical development academies to help build your skills and capabilities.

Role Description Viktor is one of the fastest-growing startups in Europe, and we run our own go-to-market the way our product works: scripts, automations and data pipelines instead of headcount. As self-serve and enterprise scale in parallel, the bottleneck isn't more salespeople — it's someone who can build the revenue machine: instrument the funnel, wire the tools together, and turn messy GTM data into decisions. A hard, high-leverage hire we'd rather make early than late — and we already have immediate work for them (e.g. the contact-sales backend). What you'll do: - Own the revenue stack end-to-end: CRM (Attio), billing (Stripe), product-usage data, attribution, lead routing, enrichment, outbound tooling. - Build automations and pipelines that replace manual GTM work — lead scoring, account prioritization, churn/expansion signals, alerting. - Turn product + billing + CRM data into one source of truth: dashboards leadership actually trusts (MRR/NRR, pipeline, CAC/payback, cohort retention). - Instrument the full funnel (signup → activation → paid → expansion) and close the gaps between Sales, Growth and CS. - Ship fast, in code — and be our deepest internal Viktor power user, feeding real workflows back to Product. Qualifications - Strong engineering fundamentals — production-quality Python / TS / SQL, ships without hand-holding. - Ownership of business outcomes, not just tickets. You care that revenue moves. - Comfort living in data: SQL, APIs, schemas, and gluing systems together. - Pragmatism and speed — prototype, measure, iterate. Requirements - RevOps / GTM-engineering / forward-deployed / analytics-engineering background. - Attio / Salesforce / HubSpot, Stripe, attribution, warehouses (BigQuery / Snowflake), dbt. - Build-from-scratch startup experience. Benefits - Series A-backed, growing extremely fast, tiny team — outsized impact and equity. - You define the role and the systems, not inherit someone's mess. - Direct line to the CRO and founders; your work shows up in the numbers every week. How we work - Small team, high trust, low process. Decisions are made by owners, not committees. - You will ship your first week. You will talk to users your first day. - We don't do alignment meetings or stakeholder syncs. We build things, see if they work, and iterate. Compensation - Top-of-the-market salary and the kind of ownership that only exists at this stage. - The best work happens when you're in the room. Munich, New York, and Warsaw. Remote for some roles.

Role Description Zayo is seeking a Revenue Retention Execution Lead to be responsible for the planning, execution, and continuous improvement of program initiatives aligned with organizational objectives. This role works closely with senior leaders and cross-functional teams to coordinate projects, track performance, and help drive scalable, efficient solutions across the organization. The ideal candidate brings hands-on experience in project or program coordination and thrives in a fast-paced, collaborative environment. - Lead the planning, execution, and tracking of program initiatives aligned with organizational goals - Coordinate across cross-functional teams (e.g., product, engineering, operations, business teams) to support project delivery and ensure alignment - Facilitate Agile ceremonies (e.g., sprint planning, stand-ups, retrospectives) and track progress against backlogs and timelines - Develop and standardize program documentation, processes, and best practices to improve scalability and operational efficiency - Monitor and analyze program performance by tracking key metrics, risks, and progress against goals - Contribute to program reporting, dashboards, and scorecards for stakeholders and leadership - Translate stakeholder needs into clear requirements and support project planning and prioritization - Identify and implement process improvements and operational efficiencies - Own budget tracking and resource coordination for assigned initiatives - Facilitate meetings, document action items, and ensure timely follow-ups - Escalate risks or issues as needed and support mitigation efforts What Success Looks Like: - Deliver accurate, timely program reporting that supports decision-making - Effectively coordinate multiple initiatives with strong attention to detail and follow-through - Build strong cross-functional relationships and maintain alignment across teams - Identify and implement process improvements that enhance team efficiency and execution Qualifications - Minimum of five (5) years of experience in program management, project management, business operations, or a related field - Proven experience working in or supporting Agile environments (Scrum, Kanban, etc.) - Strong organizational and time management skills with the ability to manage multiple priorities - Excellent communication and collaboration skills across cross-functional teams - Strong analytical and problem-solving skills with the ability to translate data into actionable insights - Proactive, detail-oriented, and comfortable working in a fast-paced, evolving environment - Bachelor’s degree in business, operations, or a related field (or equivalent experience) Requirements - Experience with project management tools (e.g., Jira, Asana, Azure DevOps) - Experience with collaboration/documentation tools (e.g., Confluence, SharePoint, Notion) - Proficiency in Excel and PowerPoint; experience with reporting tools (e.g., Power BI, Tableau) is a plus - Experience working with CRM platforms such as Salesforce - CAPM, PMP (in progress), or Scrum certification is a plus Benefits - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave - This position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

• Own Salesforce day-to-day as the primary administrator across Sales, Marketing, and CX • Architect and maintain the SFDC instance • Mature Sales and Marketing automations • Own CX case support workflows and automations within Salesforce • Build a unified data governance framework • Manage contractor and consultant relationships • Drive project management across all Salesforce workstreams • Design and operationalize a mature deal desk process • Partner with Finance and Legal to streamline deal desk workflows • Partner with CX to build renewal opportunity tracking in Salesforce • Establish deal desk playbooks and commercial guardrails