Role Description As our Community Manager & Moderator, you are the voice of the platform and our first line of defense. You will manage a community of high-net-worth global investors who are navigating a highly stressful, multi-year immigration journey. Your dual mandate is to foster a supportive, deeply engaged peer-to-peer ecosystem while strictly enforcing SEC and USCIS compliance rules. You will ensure our forums remain a safe haven for education and due diligence. What You Will Do (Core Responsibilities): - The Compliance Shield: Actively patrol public forums and community spaces to ensure compliance with SEC Regulation D (Rule 506b). You will swiftly identify and remove prohibited language or unauthorized activities. - Community Cultivation: Welcome new investors to the platform. Guide them toward our free utility tools and seamlessly connect them to verified educational resources. - Vibe & Tone Management: De-escalate panicked discussions. The EB-5 process is stressful, and investors often experience anxiety over visa bulletins and USCIS processing times. You will set a tone of calm, data-backed reassurance. - The Content Flywheel: Seed the community with high-value discussions. Summarize complex USCIS policy updates, share relevant news, and create weekly engagement polls to spark organic conversations. - The Product Feedback Loop: You are the ears of the company. You will track the most common anxieties, questions, and pain points within the community and report them directly to the product and engineering teams to help us build better features. Qualifications - 3+ years managing highly engaged online communities (specialized forums, Reddit, Discord, or proprietary SaaS networks), ideally within the FinTech, LegalTech, Real Estate, or high-end consumer spaces. - Strong fundamental understanding of what constitutes financial/investment advice versus educational information. - High Emotional Intelligence (EQ): Ability to exhibit deep empathy while maintaining firm professional boundaries and enforcing platform rules. - Impeccable Written Communication: Ability to write clearly, authoritatively, and warmly. - Crisis Management: Ability to handle a toxic user or a sudden influx of panicked questions regarding a regulatory change. Benefits - Real-World Impact: You are building a safe harbor for global professionals and families trying to navigate an overwhelming system. Your work directly protects them from fraud and anxiety. - Ground Floor Opportunity: As an early hire, you will define the culture, community guidelines, and moderation playbooks from day one. - Growth: Opportunity to build and lead a global trust and safety team as the platform scales.

• Assist immigration agents with form preparation and documentation • Complete data entry and maintain accurate client records • Organise and manage digital files and supporting documents • Assist with document collection and administrative follow-up • Support internal processes and workflow coordination • Maintain confidentiality and accuracy when handling client information • Manage and maintain social media accounts across multiple platforms • Schedule and publish content including client success stories, updates, and announcements • Assist with content planning and content calendar management • Monitor messages, comments, and inbound enquiries • Respond to basic enquiries and direct leads to appropriate team members • Help maintain account access, passwords, and platform administration • Support engagement across Facebook, LinkedIn, and Chinese social media platforms • Assist with growing online visibility and audience engagement • Ensure enquiries are responded to promptly and professionally • Support the promotion of immigration success stories and educational content • Maintain organised records and databases • Support document management and workflow processes • Assist with operational and administrative tasks as required • Help improve efficiency across administrative and communication systems

Role Description This is a hands-on marketing role where you will be responsible for executing and managing digital marketing campaigns and funnels, lead generation, content creation, and marketing operations. You will assist with building marketing workflows, creating social media video content, creating email campaigns, and editing project showcase videos for the companies Youtube account and portfolio. This role requires someone organized, proactive, and able to manage multiple marketing tasks independently. You will be the main owner of marketing execution, helping the client reduce reliance on external agencies. Key Responsibilities - Build and manage landing pages using HubSpot and other platforms - Set up webinar funnels and email nurture sequences - Create social media content and campaigns - Edit video content into promotional or showcase videos - Support paid ads campaigns as needed - Build future funnels and lead magnet campaigns - Track campaign performance and provide actionable insights - Work closely with the client to ensure marketing initiatives are aligned and efficient Qualifications - Proven experience in digital marketing or marketing operations - Must be proficient with HubSpot or similar platforms for landing pages, funnels, and email campaigns - Strong video editing skills - Strong organizational skills and ability to manage multiple tasks independently - Copywriting and content creation experience for digital marketing - Clear written and verbal English communication - Prior experience supporting Australian clients is a plus Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Role Description We are seeking a highly organized and proactive Virtual Administrative & Social Media Assistant to provide support across client administration, document preparation, and social media management. This role will initially be approximately 20+ hours per week, with the intention of increasing hours as the business grows. The role will be split roughly 50% administration and 50% social media support, making it ideal for someone who enjoys both structured administrative work and online community engagement. - Assist immigration agents with form preparation and documentation - Complete data entry and maintain accurate client records - Organise and manage digital files and supporting documents - Assist with document collection and administrative follow-up - Support internal processes and workflow coordination - Maintain confidentiality and accuracy when handling client information - Manage and maintain social media accounts across multiple platforms - Schedule and publish content including client success stories, updates, and announcements - Assist with content planning and content calendar management - Monitor messages, comments, and inbound enquiries - Respond to basic enquiries and direct leads to appropriate team members - Help maintain account access, passwords, and platform administration - Support engagement across Facebook, LinkedIn, and Chinese social media platforms - Assist with growing online visibility and audience engagement - Ensure enquiries are responded to promptly and professionally - Support the promotion of immigration success stories and educational content - Maintain organised records and databases - Support document management and workflow processes - Assist with operational and administrative tasks as required - Help improve efficiency across administrative and communication systems Qualifications - Strong administrative and organisational skills - Excellent attention to detail and accuracy - Experience managing social media accounts for a business or personal brand - Strong written communication skills - Ability to manage multiple tasks and priorities independently - Comfortable working remotely and supporting a distributed team Requirements - Mandarin speaking ability strongly preferred - Vietnamese language skills highly regarded - English communication skills required - Experience communicating with multicultural client groups is advantageous Desirable - Experience in immigration, education, legal, or professional services industries - Experience using Chinese social media platforms - Experience handling inbound enquiries and customer communications - Familiarity with administrative forms and document processing Benefits - Initial commitment of approximately 20 hours per week - Potential to grow into a larger role as the business expands - Strong preference for candidates located in Northern Vietnam - Opportunity to work directly with leadership and support business growth across New Zealand and Australia - Suitable for someone who enjoys combining administration, communication, and social media responsibilities