• The Inside Account Manager serves as the primary liaison between the company and assigned customer accounts, ensuring exceptional service throughout the entire customer lifecycle. • This position is responsible for managing customer relationships, coordinating order fulfillment, maintaining accurate forecasts, supporting quotation activities, and resolving customer inquiries while working collaboratively with Sales, Operations, Engineering, Planning, Quality, and Finance. • Plays a critical role in delivering an outstanding customer experience by ensuring accurate order processing, proactive communication, timely issue resolution, and adherence to customer and regulatory requirements. • Manage assigned house accounts and serve as primary internal contact for customer inquiries. • Participate in customer meetings and provide status updates as required. • Review customer purchase orders (POs) for terms and conditions compliance. • Enter and manage orders in ERP system (Syspro).

• Responsible for driving the adoption, optimization, and clinical utilization of the platform within healthcare settings • Work closely with internal teams, healthcare providers, and external partners to develop and implement strategic programs that enhance the platform’s impact on patient care • Achieve sales revenue goals within defined territory • Serve as the point person for sales support and program management for all HistoSonics technologies • Develop and execute business plans, leading clinical and technical product demonstrations, post sales installation, support, and adoption

• Lead the development and execution of strategic programs to support the adoption of the HistoSonics Edison Platform in clinical environments • Identify and create pathways for new clinical applications of the platform, working in collaboration with R&D, product management, and clinical teams • Assist in the design of training programs and resources for healthcare professionals to ensure effective use of the platform • Coordinate pilot programs and gather feedback from healthcare institutions to refine the platform’s features and usability • Develop KOL’s and centers of excellence as reference sites and speakers • As Edison System Sales close, work with ASM to be introduced as the HistoSonics “post-sale” point of contact • Lead new histotripsy program launches, consistent with Map2Mastery, in collaboration with education, operations, marketing and reimbursement • Drive initiatives to increase the utilization of the HistoSonics Edison Platform in existing customer sites by analyzing usage patterns and addressing barriers to adoption • Build and maintain strong relationships with key opinion leaders, clinicians, hospital administrators, and other stakeholders to foster platform advocacy and collaboration • Conduct ongoing analysis of market trends, customer needs, and competitor platforms to identify opportunities for program development and growth.

• Identify, evaluate, and prioritize technology partners to strengthen DeepJudge’s ecosystem. • Lead partnership conversations from initial outreach through negotiation to signature. • Activate newly signed partners by coordinating across teams for real launches and joint value propositions. • Cultivate existing partnerships by developing joint plans and maintaining strong relationships. • Help define how DeepJudge works with partners in a rapidly evolving vertical. • Surface market feedback and partner insights to align product strategy with customer demand. • Contribute to measuring partner success and go-to-market impact of partnerships. • Bring proactive ideas to strengthen strategic position in legal AI through partnerships and integrations.