DeepJudge

• Monitor client satisfaction, identify upsell opportunities, and ensure renewals by driving ROI for our clients. • Guide new clients through successful implementation and onboarding, tailoring strategies to meet their unique needs. • Serve as the primary point of contact for your portfolio of clients, fostering strong, long-term relationships. • Coordinate cross-functional projects and manage stakeholder expectations to ensure smooth execution and client success. • Lead engaging training sessions and business reviews with senior professionals. • Proactively address client concerns and resolve issues with professionalism and efficiency. • Gather client feedback to drive continuous improvement and contribute to product development. • Play a key role in transforming the way large law firms leverage technology to drive efficiency and profitability.

• Own key outcomes in the deal room every week • Ensure AE productivity at $2M+ per rep • Improve win rates and reduce cycle times • Maintain forecast accuracy within ±5–10% • Double the AE bench and shape hiring standards • Ensure clean handoffs to Customer Success • Maintain pipeline coverage at 3–4x quarterly target • Build a foundation for a repeatable sales system • Collaborate cross-functionally with Marketing and Product

• Oversee implementations and customer success initiatives in legal environments • Directly engage with marquee customer relationships and provide value realization • Develop training materials and change management playbooks • Establish key performance metrics for customer success outcomes • Shape team standards and expand CSM bench for growth • Build and run Customer Advisory Board for strategic insights • Create foundations for a repeatable post-sale system and methodologies

• Drive pipeline generation • Own marketing-sourced and influenced pipeline across key regions • Translate business and marketing priorities into structured demand generation programs • Partner closely with sales on account targeting and pipeline development • Work cross-functionally with content, product marketing, events, and marketing operations to translate strategy into pipeline-generating programs. • Lead campaign strategy and execution • Plan and execute integrated campaigns across ABM, events and webinars, content, product releases, and partner marketing programs. • Turn key initiatives into coordinated, multi-channel campaigns • Maintain a balanced mix of always-on and campaign-driven efforts • Optimize full-funnel performance and conversion • Improve performance across the funnel throughout the entire buyer journey • Optimize key touchpoints including: • Website journeys and landing pages • Demo and high-intent entry points • Lead-to-opportunity progression • Design and scale lifecycle and nurture programs to drive engagement and pipeline velocity • Continuously test and improve conversion through structured experimentation (CRO) • Own channel strategy and distribution • Manage and optimize key channels including, social media, paid acquisition and retargeting, as well as email and lifecycle marketing. • Ensure content is effectively distributed and adapted across channels and audiences • Test and scale emerging channels (e.g. Reddit, programmatic, niche communities) to identify new sources of reach • Run a structured test-and-learn approach across channels to identify and scale what works • Measure, analyze and improve: • Track campaign and channel performance with a focus on pipeline impact, efficiency, and scalability • Build visibility into performance drivers across the funnel • Use data to prioritize, iterate, and scale high-performing initiatives • Leverage modern tools and AI to improve execution and efficiency

• Own marketing-sourced and influenced pipeline across key regions • Translate business and marketing priorities into structured demand generation programs • Partner closely with sales on account targeting and pipeline development • Plan and execute integrated campaigns across ABM, events, webinars, content, and partner marketing programs • Turn key initiatives into coordinated, multi-channel campaigns • Improve performance across the funnel throughout the entire buyer journey • Manage and optimize key channels including social media, paid acquisition, and retargeting

• Identify and engage potential clients, strategically qualifying leads to build a robust sales pipeline • Cultivate strong and enduring relationships with clients, uncovering growth opportunities and ensuring customer satisfaction • Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business • Attend seminars, trade shows, and other events to pitch DeepJudge and meet existing and prospective clients • Travel to both existing and prospective clients, fostering market share growth and effectively promoting and selling our tools • Learn, develop and evangelize new ways for DeepJudge to differentiate itself in the marketplace

• Identify and engage potential clients, strategically qualifying leads to build a robust sales pipeline • Cultivate strong and enduring relationships with clients, uncovering growth opportunities and ensuring customer satisfaction • Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business • Attend seminars, trade shows, and other events to pitch DeepJudge and meet existing and prospective clients • Travel (as needed) to both existing and prospective clients, fostering market share growth and effectively promoting and selling our solutions • Develop and evangelize new use cases for DeepJudge within the corporate environment

• Own and continuously elevate our ISMS in accordance with ISO 27001, SOC 2 Type 2, GDPR, and emerging AI governance standards • Manage the full lifecycle of security audits, certifications, and internal controls • Guide enterprise prospects and clients through InfoSec and compliance conversations • Own our security whitepapers and InfoSec collateral • Partner with Legal and Compliance to define security policies • Manage day-to-day compliance operations • Work with Solution Architects and DevOps to translate security requirements into scalable practices • Collaborate with Engineering and business teams

• Build and manage a robust pipeline of UK-headquartered firms • Cultivate strong and enduring relationships with clients, uncovering growth opportunities and ensuring customer satisfaction • Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business • Attend seminars, trade shows, and other events to pitch DeepJudge and meet existing and prospective clients • Travel to both existing and prospective clients, fostering market share growth and effectively promoting and selling our tools • Learn, develop and evangelize new ways for DeepJudge to differentiate itself in the marketplace

• Identify and engage potential clients, strategically qualifying leads to build a robust sales pipeline • Close business to exceed monthly, quarterly, and annual bookings objectives through effective sales strategies and client relationship management • Cultivate strong and enduring relationships with clients, uncovering growth opportunities and ensuring customer satisfaction • Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business • Attend seminars, trade shows, and other events to pitch DeepJudge and meet existing and prospective clients • Travel (usually a few days a month) to both existing and prospective clients, fostering market share growth and effectively promoting and selling our solution • Learn, develop and evangelize new ways for DeepJudge to differentiate itself in the marketplace