Title: Communications Advisor Location: Seattle United States Job Description: Salary $4,653.00 - $6,259.00 Monthly Location King County - Seattle - Downtown Business, WA Job Type Full Time - Permanent Job Number 2026-01941 Department Housing Finance Commission Description In addition to the salary posted above, this position is currently receiving an additional 5% premium pay due to the position being in King County. The Washington State Housing Finance Commission (WSHFC) is currently recruiting for a full-time, permanent Communications Advisor as part of the Communications team in the Administration Division. The Administration Division is responsible for the oversight and support of all divisions and programs of the Commission. The Administration Division also supports the board of Commissioners who provide oversight and approval of Commission policies and programs. The Communications Advisor within the Administrative Division will play a pivotal role in serving the communications needs of the Commission as a whole as well as the needs of its various divisions and lines of business. This position directly supports the Communications Director but also works with colleagues at multiple levels throughout the Commission on specific strategies and initiatives. The duty station for this position is Seattle, WA. The work associated with this position will be performed through a combination of teleworking and complemented with onsite work and meetings as needed. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements. Who we are: The Commission is a market-driven and self-supporting agency created to provide below-market rate financing for building, purchasing, or preserving affordable housing and nonprofit capital facilities. The Commission functions as a financing conduit between developers, lenders, first-time home buyers, real estate professionals, and nonprofit organizations to provide affordable financing for homes, rental housing, civic and social services facilities, energy conservation projects and first-time farmers and ranchers. We believe that creating a diverse, inclusive, and equitable environment is important and vital to the success of the Commission. We believe in working together to create an environment free from harassment and discrimination and moving beyond simple tolerance to embracing and celebrating the rich dimensions of diversity contained within each individual. Duties Principal Responsibilities: - Help develop and implement effective strategies and solutions to meet communications needs throughout the Commission, in collaboration with Communications Director, other Communications staff, executive leadership, and division directors/managers/staff. Implement solutions that meet communications goals with clarity and creativity. - Provide clear, concise written and compelling visual communications for a wide range of audiences. May include printed publications, press releases, talking points, marketing pieces, correspondence, social media, and other internal and external products. - Design and help direct the development of compelling visual materials and graphic design for internal and external uses, including presentations, marketing pieces, items for display, advertisements, etc. - Manage the Commission’s main social media outlets, namely Facebook and LinkedIn, creating appropriate and effective posts. - Manage tasks, timelines, meetings and schedules for communications projects. - Lead the team responsible for All-Staff meetings. - Work on additional special projects throughout the year as identified by management and perform other duties as assigned. Qualifications We are most interested in candidates who meet or exceed the following criteria: - Professional communication and collaboration skills to engage effectively with internal and external partners of the Commission. - Proven writing expertise with the skill to draft clear and impactful content for various audiences and goals. - Creative thinking and sound judgment when presenting facts or complex ideas. - History of building respectful and productive relationships with both customers and coworkers. - Demonstrated experience managing multiple projects at once through effective prioritization. - Ability to work independently and to proactively identify tasks and problems to solve. - Strong visual design skills to create professional graphics for internal and external use. - Technical proficiency in standard Office software plus specialized tools for photo editing and social media. - Capability to adapt messaging across different platforms to ensure consistent and accurate information. - Ability to take action to learn and grow: Takes responsibility for increasing skills in new technologies and skills to make government programs and processes more efficient and effective to serve all Washingtonians. - Ability to take action to meet the needs of others: collaborating across diverse backgrounds and customer-service focused, while demonstrating a willingness and ability to empathetically respond to the unique needs of the people they work with and serve. Preferred/Desired: - Bachelor’s degree or equivalent work experience in English, communications, journalism, humanities, public relations, or related field - Experience with Adobe Creative Suite. A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team. Supplemental Information Benefits: We offer a generous benefits package that includes a full array of family medical, dental, life and long-term disability insurance coverage; a state retirement plan; deferred compensation; 12 paid holidays; paid vacation, sick and military leave; subsidized bus, train, or ferry passes; credit union memberships; alternate workweek schedules, and telecommuting. Application Procedures: Applicants who meet the qualifications are asked to submit all the following items to be considered for this position: - Completed NEOGOV online application. - Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. - List of three or more professional references. (all references must be current and/or former supervisor/managers) - Current resume indicating relevant experience, knowledge, skills, and education. Applicants are encouraged to apply as soon as possible. The recruitment process will be open until filled. First review of applications is March 18th, 2026. Please include your name and pronouns in your application to ensure we address you appropriately throughout the application process. To qualify and receive veteran’s preference, you must attach a copy of the discharge, DD214 or NGB Form 22, with your application materials. By submitting the application materials, you are indicating that all information is true and correct to the best of your knowledge. You understand that the Housing Finance Commission may verify information and that untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. Only those individuals who clearly demonstrate the stated qualifications will be considered. The Washington State Housing Finance Commission is committed to providing equal employment, job assignments and promotional opportunities to all qualified applicants and employees. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. We are committed to providing reasonable accommodation to all staff as needed. Women, black, Indigenous and people of color, persons with disabilities, persons over 40 years of age, all honorably discharged veterans and people of all sexual orientations and gender identities are encouraged to apply.

Role Description We are looking for a highly motivated and personable Guest Experience Liaison to join our team. This is not just a reservationist role; this role will also serve as a vital part of our guest review and satisfaction strategy. You will be responsible for making outbound calls to guests who are about to check out or have recently departed, to prevent negative reviews and encourage positive feedback. This role requires someone who is confident, results-driven, and naturally enthusiastic when talking to people. Your Main Responsibilities: - Guest Engagement & Review Management: - Proactively call guests before or immediately after check-out to gather feedback and address any concerns. - Use strong interpersonal skills to de-escalate complaints and turn negative experiences into positive outcomes. - Negotiate with guests when necessary (e.g., offering incentives) to encourage 5-star reviews. - Respond to online reviews across platforms (Airbnb, Vrbo, Google, Booking.com), highlighting the company in a positive, professional manner even when addressing negative feedback. - Maintain a minimum Airbnb score of 4.80 throughout the year. - Customer Service & Guest Experience: - Provide timely and friendly support via phone, email, text, and chat. - Recommend properties and local attractions based on guest preferences. - Vet guests using established procedures to ensure the right fit for the property. - Demonstrate knowledge of the area to enhance guest experience and upsell services. - Serve as the voice of the brand, confident, friendly, empathetic, and professional. - Reservation Management: - Handle guest inquiries, secure reservations, and provide accurate pricing information. - Use property management software to manage bookings and update property availability. - Coordinate with property managers to confirm availability and set booking restrictions. Qualifications - Excellent spoken and written English with a neutral or minimal accent. Must score 5 of 5 on communication assessments. - Confident and natural communicator on the phone, unafraid to speak candidly and with professionalism. - Results-oriented mindset motivated by targets, KPIs, and making a measurable impact. - Positive, friendly personality, someone who truly enjoys talking to people and solving problems. - Prior experience in vacation rental, hospitality, or hotel reservation roles is strongly preferred. - Highly organized and able to work independently in a remote setup. - Strong attention to detail and follow-through. Requirements - Experience working with platforms like Airbnb, Vrbo, and Booking.com. - Familiarity with property management systems (PMS) used in the rental or hotel industry. - Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port). - i5 11th Gen or higher. - Windows 11 / MacOS Catalina or higher. - Minimum of 8 GB RAM. - Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background). - Back-ups in case of power or internet provider interruptions. - Good headset and webcam (preferably noise-canceling headset). Benefits - Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities. - Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute. - Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being. - HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.

Role Description We are looking for a Culture & Corporate Communications Associate Lead to help shape and strengthen our company culture while ensuring clear, meaningful, and consistent communication across the organization. This role plays a key part in driving employee engagement, retention, and organizational alignment by leading initiatives that foster connection, recognition, and a high-performing workplace. You will oversee company-wide culture programs, employee engagement strategies, and both internal and external corporate communications. Working closely with leadership and cross-functional teams, you will ensure our people feel valued, informed, and aligned with our mission, values, and business goals. Key Responsibilities: - I. Culture & Employee Engagement - Lead the execution of employee engagement and retention strategies across departments. - Analyze employee feedback, organizational trends, and department insights to identify cultural gaps, risks, and opportunities. - Partner with department heads and leadership to strengthen employee satisfaction and team effectiveness. - Own the planning and execution of company-wide engagement initiatives such as intern integration, employee recognition, wellness programs, community service, birthdays, anniversaries, and morale-building activities. - Design sustainable engagement frameworks that promote excellence, belonging, and high performance. - Manage the annual culture and engagement calendar and ensure strong execution across all initiatives. - Create and manage budgets to maximize program impact and resource efficiency. - Evaluate engagement programs using metrics, feedback, and business impact analysis to continuously improve initiatives. - II. Employee Onboarding - Help plan and execute internal and external communication channels and activities including company-wide meetings, newsletters, social media, presentations, reports, and events. - Manage communication across key channels such as Slack, email, newsletters, General Assemblies, LinkedIn, Facebook, and Instagram. - Partner closely with HR, Brand/Marketing, Legal, and Senior Leadership to ensure messaging is clear, aligned, and consistent. - Ensure communication reflects company values, mission, and strategic priorities. - Anticipate communication risks and proactively manage messaging during sensitive or high-impact situations. - Build and improve communication systems that strengthen transparency, trust, and employee engagement. - III. Stakeholder & People Management - Build strong relationships across all levels of the organization—from associates to senior leaders and external partners. - Collaborate cross-functionally to align initiatives with business goals and secure organizational buy-in. - Represent the Culture & Corporate Communications function in leadership discussions and strategic planning. - Manage and develop one direct report through coaching, feedback, and growth planning. - Drive team performance against OKRs, metrics, and strategic priorities. - Improve team systems, processes, and standards to support operational excellence and scale. Qualifications - Bachelor's degree in Human Resources, Communications, Marketing, Psychology, Business Management, or a related field. - At least 5-7 years of experience in employee engagement, corporate communications, HR, culture-building, or related functions. - Proven experience leading company-wide engagement programs and internal communication initiatives. - Strong stakeholder management skills with the ability to work effectively across departments and leadership levels. - Excellent written and verbal communication skills with strong attention to tone, clarity, and messaging impact. - Strong analytical and problem-solving skills with experience using feedback and metrics to improve programs. - Experience managing events, engagement budgets, and employee recognition initiatives. - Passion for building strong workplace culture and improving employee experience. Location Bonifacio Global City, Taguig - Metro Manila

• Deliver strategic advisory support to the GHS communications team in implementing its communications strategy for the client • Identify and introduce key opinion leaders who can speak or write about the higher education sector transformation initiatives, including their successes and challenges • Recommend opportunities and networks for collaboration in sharing partner impact stories • Advise on regional policies and the ecosystem landscape that inform higher education policy discussions for advocacy • Support the drafting of policy briefs for identified priority countries • Review opinion pieces for factual accuracy • Support stakeholder mapping across sectors, including government officials, academia, regional agencies, the private sector, and philanthropic and youth networks • Recommend reputable media agencies, publications and networks • Recommend relevant events that can showcase the clients partner work and provide executive leadership with speaking opportunities