Role Description We are looking for a highly motivated and personable Guest Experience Liaison to join our team. This is not just a reservationist role; this role will also serve as a vital part of our guest review and satisfaction strategy. You will be responsible for making outbound calls to guests who are about to check out or have recently departed, to prevent negative reviews and encourage positive feedback. This role requires someone who is confident, results-driven, and naturally enthusiastic when talking to people. Your Main Responsibilities: - Guest Engagement & Review Management: - Proactively call guests before or immediately after check-out to gather feedback and address any concerns. - Use strong interpersonal skills to de-escalate complaints and turn negative experiences into positive outcomes. - Negotiate with guests when necessary (e.g., offering incentives) to encourage 5-star reviews. - Respond to online reviews across platforms (Airbnb, Vrbo, Google, Booking.com), highlighting the company in a positive, professional manner even when addressing negative feedback. - Maintain a minimum Airbnb score of 4.80 throughout the year. - Customer Service & Guest Experience: - Provide timely and friendly support via phone, email, text, and chat. - Recommend properties and local attractions based on guest preferences. - Vet guests using established procedures to ensure the right fit for the property. - Demonstrate knowledge of the area to enhance guest experience and upsell services. - Serve as the voice of the brand, confident, friendly, empathetic, and professional. - Reservation Management: - Handle guest inquiries, secure reservations, and provide accurate pricing information. - Use property management software to manage bookings and update property availability. - Coordinate with property managers to confirm availability and set booking restrictions. Qualifications - Excellent spoken and written English with a neutral or minimal accent. Must score 5 of 5 on communication assessments. - Confident and natural communicator on the phone, unafraid to speak candidly and with professionalism. - Results-oriented mindset motivated by targets, KPIs, and making a measurable impact. - Positive, friendly personality, someone who truly enjoys talking to people and solving problems. - Prior experience in vacation rental, hospitality, or hotel reservation roles is strongly preferred. - Highly organized and able to work independently in a remote setup. - Strong attention to detail and follow-through. Requirements - Experience working with platforms like Airbnb, Vrbo, and Booking.com. - Familiarity with property management systems (PMS) used in the rental or hotel industry. - Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port). - i5 11th Gen or higher. - Windows 11 / MacOS Catalina or higher. - Minimum of 8 GB RAM. - Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background). - Back-ups in case of power or internet provider interruptions. - Good headset and webcam (preferably noise-canceling headset). Benefits - Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities. - Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute. - Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being. - HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.

Role Description We are looking for a Culture & Corporate Communications Associate Lead to help shape and strengthen our company culture while ensuring clear, meaningful, and consistent communication across the organization. This role plays a key part in driving employee engagement, retention, and organizational alignment by leading initiatives that foster connection, recognition, and a high-performing workplace. You will oversee company-wide culture programs, employee engagement strategies, and both internal and external corporate communications. Working closely with leadership and cross-functional teams, you will ensure our people feel valued, informed, and aligned with our mission, values, and business goals. Key Responsibilities: - I. Culture & Employee Engagement - Lead the execution of employee engagement and retention strategies across departments. - Analyze employee feedback, organizational trends, and department insights to identify cultural gaps, risks, and opportunities. - Partner with department heads and leadership to strengthen employee satisfaction and team effectiveness. - Own the planning and execution of company-wide engagement initiatives such as intern integration, employee recognition, wellness programs, community service, birthdays, anniversaries, and morale-building activities. - Design sustainable engagement frameworks that promote excellence, belonging, and high performance. - Manage the annual culture and engagement calendar and ensure strong execution across all initiatives. - Create and manage budgets to maximize program impact and resource efficiency. - Evaluate engagement programs using metrics, feedback, and business impact analysis to continuously improve initiatives. - II. Employee Onboarding - Help plan and execute internal and external communication channels and activities including company-wide meetings, newsletters, social media, presentations, reports, and events. - Manage communication across key channels such as Slack, email, newsletters, General Assemblies, LinkedIn, Facebook, and Instagram. - Partner closely with HR, Brand/Marketing, Legal, and Senior Leadership to ensure messaging is clear, aligned, and consistent. - Ensure communication reflects company values, mission, and strategic priorities. - Anticipate communication risks and proactively manage messaging during sensitive or high-impact situations. - Build and improve communication systems that strengthen transparency, trust, and employee engagement. - III. Stakeholder & People Management - Build strong relationships across all levels of the organization—from associates to senior leaders and external partners. - Collaborate cross-functionally to align initiatives with business goals and secure organizational buy-in. - Represent the Culture & Corporate Communications function in leadership discussions and strategic planning. - Manage and develop one direct report through coaching, feedback, and growth planning. - Drive team performance against OKRs, metrics, and strategic priorities. - Improve team systems, processes, and standards to support operational excellence and scale. Qualifications - Bachelor's degree in Human Resources, Communications, Marketing, Psychology, Business Management, or a related field. - At least 5-7 years of experience in employee engagement, corporate communications, HR, culture-building, or related functions. - Proven experience leading company-wide engagement programs and internal communication initiatives. - Strong stakeholder management skills with the ability to work effectively across departments and leadership levels. - Excellent written and verbal communication skills with strong attention to tone, clarity, and messaging impact. - Strong analytical and problem-solving skills with experience using feedback and metrics to improve programs. - Experience managing events, engagement budgets, and employee recognition initiatives. - Passion for building strong workplace culture and improving employee experience. Location Bonifacio Global City, Taguig - Metro Manila

• Deliver strategic advisory support to the GHS communications team in implementing its communications strategy for the client • Identify and introduce key opinion leaders who can speak or write about the higher education sector transformation initiatives, including their successes and challenges • Recommend opportunities and networks for collaboration in sharing partner impact stories • Advise on regional policies and the ecosystem landscape that inform higher education policy discussions for advocacy • Support the drafting of policy briefs for identified priority countries • Review opinion pieces for factual accuracy • Support stakeholder mapping across sectors, including government officials, academia, regional agencies, the private sector, and philanthropic and youth networks • Recommend reputable media agencies, publications and networks • Recommend relevant events that can showcase the clients partner work and provide executive leadership with speaking opportunities

Title: Ad-Hoc Language Instructor Job Description: Requisition Number: JR10003473 Remote Type: Remote Location: Madison, Wisconsin Category: Teaching and Learning Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Jobs Hub to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Cont Edu Prog Instructor NE Job Summary: The Languages program at UW-Madisons Division of Continuing Studies maintains a pool of experienced online instructors of French, Italian, Portuguese, German, and Spanish to teach adult non-credit courses (levels A1-B2) on an ad-hoc basis. Our practical courses are designed for the public and serve adult learners seeking to learn a new language or improve their language skills. Online conversation sessions generally take place between 5:30 and 8:30pm CT to accommodate adult learners schedules. Our program is fully online and uses a flipped classroom approach to help students maximize their time with the instructor. Please watch Dr. Julie Dahls video or read the blog post describing the format of our courses. Course content is already created (Spanish) or a textbook is used (French, Italian, and Portuguese). Additional audiovisual materials delivered through Canvas. Job duties include: - Facilitating weekly online conversation sessions on Zoom - Responding to emails and discussion forum posts in a timely manner - Providing feedback on short written assignments (no grade recording) - Developing and sending out conversation session agendas a week in advance of each conversation session. Specific job responsibilities are assigned per course and are dependant on course length, size, and instructor experience. Subsequent teaching opportunities are contingent upon satisfactory teaching evaluations and performance. Key Job Responsibilities: - Collaborates with internal and external stakeholders to identify learning barriers and difficulties, develops solutions and aligns resources with student needs to support learner advancement academically - Instructs continuing education classroom activities and guides learning to align with existing curriculum - Serves as a subject matter expert and communicates with program affiliates, students, and stakeholders providing information and answering questions based on curriculum materials and standards - Measures student performance and progress, utilizing assessment tools to align with established mission and philosophy - Researches and selects curriculum content, designs courses, and prepares assessment tools regarding specific programs to align with unit objectives and strategy Department: Continuing Studies, Noncredit Compensation: MINIMUM $350 per course. Pay is per course and determined by experience and qualifications, as well as course length and number of hours taught per evening. Required Qualifications: - MA in the language you teach or related field (i.e., Second Language Acquisition, Linguistics, etc.) - Resident in the US with permission to work in the US - Native speaker or near-native command of the language you are hired to teach - Demonstrated teaching experience - Available between 5:30-8:30pm CT one or two evenings a week (Monday through Thursday) - Excellent oral and written communication skills in English and the language of focus Preferred Qualifications: - 2 years of online teaching experience - Experience using online learning platforms such as Canvas, D2L or Blackboard - Highly organized and self-directed - Experience teaching adult learners Education: MA required in language taught or related field How to Apply: Interested applicants should submit a CV focused on teaching experience and a one-page cover letter outlining your qualifications. Applications will be reviewed regularly. Contact Information: Zachary Yafai HR Business Partner zyafai@wisc.edu Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.