The World Leader In Serving Science
Senior Manager, Global Sales Training – Chemical Analysis
Location
Massachusetts
Posted
1 day ago
Salary
$118.1K - $195.0K / year
Seniority
Senior
Job Description
Senior Manager, Global Sales Training – Chemical Analysis
Thermo Fisher Scientific
• Reporting to the Senior Director, Sales Operations & Commercial Excellence, you will manage a team and be responsible for supporting the development, implementation and execution of field sales training initiatives and sales selling tools, understanding the global commercial team's learning needs within the Chemical Analysis Division (CAD). • Working closely with commercial and sales enablement, this candidate will develop and execute plans that will successfully deliver on CAD’s divisional goals and build the capability of the global sales organizations we support. • This individual will also have oversight of the layout and setup of technical training built by product marketing which are delivered to our customers, distributors, and employees. • This individual will need to be versed in the development of (e)Learning modules in order to drive (e)Learning engagement, recommend training approaches, and facilitate the integration of eLearning into our current training strategies. • Evaluate existing curricula for efficiency and instructional soundness, evaluate goals and objectives, and then plan the strategic approach for each training engagement to provide faster learning, better memory retention, and more direct application of learning. • Set the strategy for our Learning Management System (LMS) that supports internal technical sales training and coordinate external customer/distributor training. • Lead all aspects of day-to-day administration and support of the LMS. • Provide strategic LMS implementation mentorship to partners; implement and/or coordinate implementation of that mentorship. • Strategically apply knowledge of adult learning theories, user-centric design, and business and interpersonal acuity to develop innovative and engaging performance improvement programs. • Support development of training plan, adapting global initiatives to support regional needs, assessing the efficiency of the current approach to training and implementing suggestions for continuous improvement. • Support development and implement assessments of knowledge proficiency & learning reinforcement across the curriculum using a variety of tools. • Elaborate, facilitate, implement and deliver the sales training and onboarding curriculum with proficiency assessment and certification programs as defined by the annual training plan via the web, and e-learning platform to complement classroom & virtual classroom delivery. • Analyze and report on training utilization, and key performance metrics which drive effective change and measurable results for all CAD training content. • Collaborate regularly with external suppliers (design agencies, media vendors, etc.) to craft, produce and deliver sales training assets. • Stay current on new technologies/industry trends, like generative AI and voiceover technologies, and apply them into sales training operations and activities. • Support best practice sharing by leveraging other divisions within Thermo Fisher to deploy a scalable selling competency model.
Job Requirements
- Bachelor’s degree required
- Minimum of 5 years’ experience in Sales Training Management, Learning & Development, Sales, or Sales Operations in a corporate environment.
- Confirmed experience in Instructional Design, including content development, curriculum generation & delivery, with emphasis on web-based training modules.
- Experience in leading projects of extended, cross functional, and cross regional or global scope
- Experience with building eLearns (Docebo preferred)
- Demonstrate excellent presentation and facilitation skills.
- Basic graphics and video creation/editing experience preferred.
- Familiarity with key sales selling concepts and methodologies (prospecting, qualification, value-based selling) and long-term strategic planning.
- Must have the vision and capability to develop training programs that translate strategy into actionable, global programs.
- Demonstrate leadership, communication skills and the ability to work effectively in a matrix environment supporting the needs of the commercial team
- Previous selling experience highly desirable.
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Related Guides
Related Job Pages
More Sales Jobs
Salesforce Trainer, Tableau, MuleSoft
Rec GenExecutive Search & Sales Recruitment Partner: US, EMEA, APAC
• Deliver monthly instructor-led training sessions for Salesforce users, administrators, and business stakeholders • Conduct discovery meetings and training needs assessments to identify knowledge gaps and user adoption opportunities • Design and deliver foundational Salesforce training for new users and onboarding programs • Facilitate user adoption training focused on improving platform utilization, business process alignment, and user productivity • Develop and maintain training materials, user guides, presentations, job aids, and e-learning content • Lead virtual and in-person training workshops, webinars, and knowledge-sharing sessions • Collaborate with business teams, system administrators, and project stakeholders to align training with organizational goals and system enhancements • Support change management and training efforts related to new Salesforce releases, integrations, and process improvements • Provide guidance on Salesforce integrations and workflows involving MuleSoft and ServiceNow platforms • Monitor training effectiveness through user feedback, assessments, and adoption metrics, and recommend continuous improvements • Serve as a subject matter expert and trusted advisor for Salesforce best practices and user enablement
• The Pro Sales Manager (PSM) is responsible for leading a team of Outside Sales Representatives to drive outside sales and profitability growth through Managed Accounts for a market. • They will have direct accountability to manage portfolios of professional customers, build pipelines for targeted customers, and ensure leads are converted to incremental sales. • They will coach a sales team utilizing salesforce.com and customer visits to strengthen the sales performance and skillsets of their teams. • Additionally, they will drive training of new and existing processes with their team by utilizing partnerships with the multiple business units that impact Pro.
• Drive compelling Pro performance in terms of growth, profitability and Pro customer satisfaction. • Deliver consistent portfolio execution. • Identify and implement best practices. • Conduct weekly sales updates, monthly and quarterly business reviews. • Provide direction and guidance to Outside Sales team on all aspects of regional professional sales. • Drive and lead market-based change. • Coaching and training of Pro Account Representatives by making customer visits and managing Salesforce.com. • Understand the market competitive environment and develop strategies to win across all Pro customer segments and all Home Depot departments. • Development of operating plan to drive Pro outside sales within respective market to achieve sales targets. • Build strong relationships and deep understanding of the Pro Customer needs with a focus on fulfilling those needs.
Point of Care Sales Specialist
BDBD is a global medical technology company that is advancing the world of health. www.bd.com
• Drive revenue growth by building and maintaining relationships with customers • Work with key decision makers and influencers to understand their needs • Develop account plans to increase market share for both business units • Provide input on strategic product development through interactions with customers • Maintain awareness of competitive environment and communicate market intelligence
