This is a fully remote USA position The scheduling availability needed is any day between Monday -Saturday with rotational Saturdays. 8am-8pm Eastern Standard Time (based on business needs) The Fraud Prevention Agent is responsible for supporting the detection, investigation, and prevention of fraudulent activity across Autotrader and Kelley Blue Book marketplaces. This role serves as a first line of defense, focusing on reviewing listings, validating sellers, and identifying suspicious account activity. Working under close to moderate supervision, this role applies defined policies, tools, and procedures to mitigate fraud risk, protect consumers, and ensure marketplace integrity. The position emphasizes accuracy, consistency, and adherence to established guidelines. PRIMARY DUTIES/KEY RESPONSIBILITES - Conduct digital investigations and research into flagged listings, accounts, and transactions. - Analyzes private seller and dealer transactional data to identify patterns indicative of fraud and emerging schemes. - Execute actions to reduce fraud exposure (e.g., removals, restrictions, and verification requests). - Handles and resolves escalated customer calls and inquiries. Serve as a front-line resource and escalation point for suspicious activity and customer concerns. - Reviews documentation provided by customer/dealers and to determine validity - Accurately document investigations, decisions, and outcomes in case management systems. - Participate in special projects and departmental initiatives as needed. - Provide backup support for essential team functions, adapt to changing business needs, and participate in ongoing training to enhance fraud detection capabilities. - Perform additional duties and projects as required by the business. Qualifications: Minimum- - High School Diploma/GED and 5 years' experience in a related field (fraud prevention, conducting investigations, customer service, risk etc.) - OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; - OR 7 years' experience in a related field - Strong attention to detail, analytical skills, superior troubleshooting, and problem-solving capabilities. Ability to manage multiple diverse tasks simultaneously. - Use sound judgment and ability to deal with customer issues. Proven verbal and communication skills. - Proficiency in typing, MS Office Suite, Salesforce, ability to navigate multiple systems USD 22.02 - 33.08 per hour Compensation: Hourly pay rate is in the range of $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 06/24/2026 EOE, including disability/vets

• Support the detection, investigation, and prevention of fraudulent activity across Autotrader and Kelley Blue Book marketplaces • Conduct digital investigations and research into flagged listings, accounts, and transactions • Analyze private seller and dealer transactional data to identify patterns indicative of fraud and emerging schemes • Execute actions to reduce fraud exposure (e.g., removals, restrictions, and verification requests) • Handle and resolve escalated customer calls and inquiries • Serve as a front-line resource and escalation point for suspicious activity and customer concerns • Review documentation provided by customer/dealers and to determine validity • Accurately document investigations, decisions, and outcomes in case management systems • Participate in special projects and departmental initiatives as needed

• Coordinate the end-to-end planning and execution of regional summit events, ensuring all event aspects are managed effectively. • Source, book, and manage venues across multiple cities • Review and negotiate contracts with venues, vendors, and service providers to ensure favorable terms and cost efficiency. • Coordinate with vendors, sponsors, and exhibitors for trade booth requirements • Manage speaker logistics: scheduling, travel, and session preparation • Design and produce event creative: flyers, banners, stage backdrops, badges, and swag. • Maintain consistent branding across all events and marketing materials • Coordinate photo and video coverage at each event • Assist with capturing testimonials and interviews on site • Organize and deliver footage to editors for recap and promotional videos • Manage and schedule content for social media accounts related to events and partnerships. • Develop and manage event budgets, track expenses, and ensure cost-effective event execution. • Gather feedback, assess event success metrics, and provide reports with insights for continuous improvement.

Role Description We are seeking a highly organized and proactive Provider Outreach Coordinator to support our credentialing and provider onboarding efforts. This role is primarily focused on communicating with healthcare providers and ensuring they complete required applications, submit documentation, and meet credentialing deadlines. While a basic understanding of credentialing is helpful, the primary responsibility is outreach, follow-up, and relationship management. The ideal candidate is persistent, professional, and comfortable building rapport with providers while keeping multiple applications and deadlines moving forward simultaneously. - Contact healthcare providers via phone, email, and other communication channels regarding credentialing and enrollment requirements. - Follow up on incomplete applications, missing documentation, and outstanding provider requirements. - Guide providers through the application completion process and answer basic questions regarding submission requirements. - Track application progress and maintain accurate records of provider communications and follow-up activities. - Monitor provider onboarding timelines and proactively identify delays or missing information. - Coordinate with the Credentialing team to ensure all required documents are collected and submitted. - Maintain organized provider files and update tracking systems with application status changes. - Communicate professionally with providers, practice administrators, and internal stakeholders. - Escalate credentialing issues, delays, or provider concerns to the appropriate team members. - Assist with reporting, data entry, and other administrative support tasks related to provider onboarding and credentialing activities. Qualifications - Basic understanding of healthcare credentialing, provider enrollment, or medical administration processes. - Strong verbal and written English communication skills. - Comfortable making outbound calls and conducting frequent provider follow-ups. - Excellent organizational and time management skills. - Ability to manage multiple provider applications and deadlines simultaneously. - Strong attention to detail and documentation accuracy. - Proficiency with email, spreadsheets, and CRM or credentialing systems. - Ability to work independently in a remote setting. Preferred Experience - Previous experience in provider outreach, healthcare administration, credentialing support, or provider enrollment. - Experience communicating directly with physicians, nurse practitioners, physician assistants, or medical office staff. - Familiarity with credentialing platforms, provider databases, or healthcare compliance processes. - Experience supporting U.S.-based healthcare organizations. Work Setup - Remote position (must have reliable internet and quiet workspace). - Own computer equipment required. - Ability to work during U.S. business hours. Compensation - $6-7/hr - Remote: Philippines-Based Independent Contractor - Schedule: Full Time, US Business Hours preferred