LaundryLux

• Lead LaundryLux’s field service operations across multiple states, managing both internal technicians and third-party service providers to deliver exceptional customer service. • Responsible for service strategy, technician performance, dispatch operations, warranty execution, operational efficiency, and continuous process improvement. • Ensure service level agreements (SLAs), customer satisfaction, and business objectives are achieved. • Develop a comprehensive Service Provider database, including Qualification Checklist and Service Provider Application Form. • Lead daily dispatch operations to optimize technician utilization, response times, and SLA performance. • Communicate directly with customers to ensure a positive customer experience. • Monitor warranty claims from initiation through completion, ensuring timely resolution.

• Develop and execute strategic relationships with potential customers across the vended and OPL (On-Premise Laundry) segments • Key target customers include laundromats, multi-store owners, hotels, nursing homes, fire stations, and new investors • The goal is to expand sales opportunities and reach within the vended and OPL sales territories • The role will involve a consultative sales approach, requiring deep knowledge of both OPL and vended business models • Responsibilities span the entire sales process—from identifying and pursuing new business opportunities to finalizing installations and providing customer training • Management of the existing customer relationships within territory with a focus on growing sales and market share in the marketplace • Manage Open Sales Orders for shipment to your customer base • Maintain, grow, and manage the pipeline funnel of deals to create sales orders for Laundrylux • Execute in-market activities including investor events and cold calling • Participate in sales calls, conduct sales meetings, and educate investors and store owners to support the business • Prospect, manage and close new business opportunities within your given territory • Gain clear understanding and catalogue of laundromats within assigned territory • Continually monitor key competitors within your assigned territory • Collect, analyze, and report information about any changes in competitors’ activities that will impact the company’s position in the territory • Suggest actions to mitigate the impact and improve the company’s position in the marketplace • Build customer relationships with prospective customers • Articulate solutions in terms of ROI to the client by establishing pain points through the consultative sales process

• Service, install, and repair equipment in businesses in accordance with established standards and procedures • Maintain safety and professionalism at all times • Promote service, preventative maintenance plans and communicate leads to sales team • Diagnose and troubleshoot mechanical and electrical issues in equipment • Accurately complete all necessary paperwork including but not limited to work orders, service orders, time logs, and emergency information schedules • Maintain inventory control of assigned equipment to ensure adequate stock levels

• Perform all service support as well as upsells and sells service contracts to locations • Provide all Wascomat / Electrolux warranty labor • Offer installation/parts support when needed • Address all service and parts calls, customer support role • Coordinate and schedule service calls for team and customers • Support team in project manager role when needed on laundromat projects • Canvass markets and drop off mailers • Drive the sale of Preventative Maintenance and Service Plans • Recommend measures to improve service methods, equipment performance, and quality of service • Analyze and resolve work problems or assist workers in solving work problems • Maintain time and service records • Perform other duties as assigned by management

• Coordinate the end-to-end planning and execution of regional summit events, ensuring all event aspects are managed effectively. • Source, book, and manage venues across multiple cities • Review and negotiate contracts with venues, vendors, and service providers to ensure favorable terms and cost efficiency. • Coordinate with vendors, sponsors, and exhibitors for trade booth requirements • Manage speaker logistics: scheduling, travel, and session preparation • Design and produce event creative: flyers, banners, stage backdrops, badges, and swag. • Maintain consistent branding across all events and marketing materials • Coordinate photo and video coverage at each event • Assist with capturing testimonials and interviews on site • Organize and deliver footage to editors for recap and promotional videos • Manage and schedule content for social media accounts related to events and partnerships. • Develop and manage event budgets, track expenses, and ensure cost-effective event execution. • Gather feedback, assess event success metrics, and provide reports with insights for continuous improvement.

• Develop and manage new and existing customers for the commercial laundry industry. • Expand sales opportunities within the commercial laundry space across the vended and OPL (On-Premise Laundry) segments. • Identify and pursue new business opportunities. • Finalize installations and provide customer training. • Conduct consistent site visits and compile customer information. • Maintain and report on sales pipeline. • Manage quotes and deliver information to customers. • Participate in industry trade shows and events to drive sales activity.

Role Description The Laundry Summit is a fast-growing national event series bringing laundromat owners and industry leaders together in cities across the country. We're looking for a hands-on Events Marketing Specialist to own event execution from beginning to end. This role involves managing logistics, vendor relations, contract negotiations, promotional materials, and on-site execution to ensure seamless event experiences. What you will do: - Event Planning & Production: - Coordinate the end-to-end planning and execution of regional summit events. - Manage timelines, event setup, registration, and overall execution. - Venue Coordination: - Source, book, and manage venues across multiple cities. - Review and negotiate contracts with venues, vendors, and service providers. - Coordinate with vendors, sponsors, and exhibitors for trade booth requirements. - Manage speaker logistics: scheduling, travel, and session preparation. - Art Direction & Design: - Design and produce event creative: flyers, banners, stage backdrops, badges, and swag. - Maintain consistent branding across all events and marketing materials. - Video & Photography Support: - Coordinate photo and video coverage at each event. - Assist with capturing testimonials and interviews on site. - Organize and deliver footage to editors for recap and promotional videos. - Social Media: - Manage and schedule content for social media accounts related to events and partnerships. - Assist the VP of Strategic Partnerships in maintaining a strong online presence. - Budget Management: - Develop and manage event budgets, track expenses, and ensure cost-effective event execution. - Post-Event Analysis: - Gather feedback, assess event success metrics, and provide reports with insights for continuous improvement. Qualifications - Prior experience in corporate or industry-specific event planning. - Strong vendor management skills. - Comfortable directing photo/video capture on site. - Experience managing budgets. - Excellent organizational and multitasking abilities. - Strong communication and interpersonal skills. - Ability to work under pressure and meet tight deadlines. - Flexibility to work evenings and weekends as needed for event execution. Requirements - Bachelor’s degree in Event Management, Marketing, Communications, or a related field. - 3+ years of experience in event planning, conference coordination, or related roles. - Strong design skills (Canva, Adobe Creative Suite, or similar) with a portfolio of event or marketing materials. - Frequent travel to industry events throughout the US. Benefits - Health benefits package including medical, dental & vision plans. - Life Insurance. - 401(k) with company matching. - Paid Time Off. - Paid Holidays. - Profit Sharing. - Employee Referral Program. - Mentorship Program. - Company Sponsored Training. - Tuition Reimbursement.

Join LaundryLux Area Sales Manager What we are looking for: Develop and execute strategic relationships with potential customers across the vended and OPL (On-Premise Laundry) segments. Key target customers include laundromats, multi-store owners, hotels, nursing homes, fire stations, and new investors. The goal is to expand sales opportunities and reach within the vended and OPL sales territories. The role will involve a consultative sales approach, requiring deep knowledge of both OPL and vended business models. Responsibilities span the entire sales process—from identifying and pursuing new business opportunities to finalizing installations and providing customer training. Territory: Pittsburgh, PA Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux? Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment. Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning Diversity Initiatives: We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company. LaundryLux Benefits: We offer a comprehensive benefits package including: - Health benefits package including medical, dental & vision plans - Life Insurance - 401(k) with company matching - Paid Time Off - Paid Holidays - Profit Sharing - Employee Referral Program - Mentorship Program - Company Sponsored Training - Tuition Reimbursement Back to the role: What you will do: - Management of the existing customer relationships within territory with a focus on growing sales and market share in the marketplace - Manage Open Sales Orders for shipment to your customer base. - Maintain, grow, and manage the pipeline funnel of deals to create sales orders for Laundrylux. - Execute in-market activities including investor events and cold calling. - Participate in sales calls, conduct sales meetings, and educate inventors and store owners to support the business. - Prospect, manage and close new business opportunities within your given territory. - Gain clear understanding and catalogue of laundromats within assigned territory. - Continually monitor key competitors within your assigned territory. Collect, analyze, and report information about any changes in competitors’ activities that will impact the company’s position in the territory. Suggest actions to mitigate the impact and improve the company’s position in the marketplace. - Build customer relationships with prospective customers. - Articulate solutions in terms of ROI to the client by establishing pain points through the consultative sales process. What you should have: - Ability to travel as necessary to prospect/visit laundromats and investors within territory. - Ability to travel as necessary to corporate office. - Experience in prospecting: new business development, direct sales, and strategic planning. - Communication proficiency - Presentation skills - Strategic thinker with customer centric focus - Time management skills - Detail-oriented, organized. - Self-motivated with demonstrated energy, initiative, and drive for results. - Ability to navigate ambiguity and make quick, smart decisions with limited information. - Proficient in Word, Excel, and ability to learn other software programs. Education and Experience: - 5+ years of sales experience - Previous experience in the commercial laundry space preferred - High school diploma or GED required. Travel Required: Yes Our Values: People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you! We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Our company participates in E-Verify.

Role Description Develop and execute strategic relationships with potential customers across the vended and OPL (On-Premise Laundry) segments. Key target customers include laundromats, multi-store owners, hotels, nursing homes, fire stations, and new investors. The goal is to expand sales opportunities and reach within the vended and OPL sales territories. The role will involve a consultative sales approach, requiring deep knowledge of both OPL and vended business models. Responsibilities span the entire sales process—from identifying and pursuing new business opportunities to finalizing installations and providing customer training. Territory: Arizona and New Mexico Qualifications - Ability to travel as necessary to prospect/visit laundromats and investors within territory. - Ability to travel as necessary to corporate office. - Experience in prospecting: new business development, direct sales, and strategic planning. - Communication proficiency. - Presentation skills. - Strategic thinker with customer centric focus. - Time management skills. - Detail-oriented, organized. - Self-motivated with demonstrated energy, initiative, and drive for results. - Ability to navigate ambiguity and make quick, smart decisions with limited information. - Proficient in Word, Excel, and ability to learn other software programs. Requirements - 5+ years of sales experience. - Previous experience in the commercial laundry space preferred. - High school diploma or GED required. - Travel Required: Yes. Benefits - Health benefits package including medical, dental & vision plans. - Life Insurance. - 401(k) with company matching. - Paid Time Off. - Paid Holidays. - Profit Sharing. - Employee Referral Program. - Mentorship Program. - Company Sponsored Training. - Tuition Reimbursement.

• Develop and execute strategic relationships with potential customers across the vended and OPL segments • Territory: Atlanta, Georgia • Management of the existing customer relationships within territory with a focus on growing sales and market share in the marketplace • Manage Open Sales Orders for shipment to your customer base • Maintain, grow, and manage the pipeline funnel of deals to create sales orders for Laundrylux • Execute in-market activities including investor events and cold calling • Participate in sales calls, conduct sales meetings, and educate inventors and store owners to support the business • Prospect, manage and close new business opportunities within your given territory • Gain clear understanding and catalogue of laundromats within assigned territory • Continually monitor key competitors within your assigned territory • Collect, analyze, and report information about any changes in competitors’ activities that will impact the company’s position in the territory • Suggest actions to mitigate the impact and improve the company’s position in the marketplace • Build customer relationships with prospective customers • Articulate solutions in terms of ROI to the client by establishing pain points through the consultative sales process