• Traveling on a weekly basis to provide installation, maintenance, troubleshooting / repair and customer training support for all LB Foster friction management lubricators. • Extensive travel to work sites throughout North America is required on a weekly basis. • Liaise with external customers and internal company departments for product development and relationship-building initiatives. • Ability to work outdoors on railway tracks under a variety of weather conditions. • Responsible for managing personal travel expense account, individual or company-supplied mechanics tools, company-issued credit cards where applicable. • Handles basic issues and problems, refers more complex issues to higher-level staff. • All other duties as assigned.

• Focus on the installation, technical optimization, and troubleshooting of equipment at customer facilities • Schedule, coordinate, and monitor assigned equipment installation projects • Create detailed inspection reports capturing condition of equipment and efficiency of process • Interact with clients to comprehend project requirements and design equipment solutions • Collaborate with Sales, Customer Service, and Engineering teams • Ensure installed equipment complies with standards, codes, policies, practices, and specifications • Provide off-site technical support to customers • Carry out activities safely, following company procedures; ensuring all work is properly documented • Build and develop new and existing accounts, managing sales opportunities

• Execute precision mechanical work in high-voltage electrical substations across diverse geographical regions under the guidance of senior technicians • Work side-by-side with experienced Field Service Technicians to learn transformer maintenance, service procedures, and troubleshooting techniques • Apply technical, mechanical, or military-acquired skills to real-world field service applications • Conduct equipment inspections and diagnostic assessments to support preventive maintenance efforts • Assist in servicing and repairing transformer systems using established processes and tools • Learn to analyze technical data and apply findings to critical customer challenges • Operate Vacuum Oil Processors (VOPs) and oil handling equipment with training and oversight • Maintain accurate processing logs and support transformer testing activities • Utilize digital tools and software platforms for documentation and site reporting • Collaborate with engineering teams, senior field staff, and customers to support maintenance strategies • Ensure compliance with all applicable safety, environmental, and internal procedures

• Act as field representative at critical locations • Support hardware/software installation and troubleshooting • Conduct system testing, diagnostics, and repairs • Collaborate with engineering teams for technical resolution • Ensure safety and operational protocol compliance