Vantage Specialty Chemicals

Role Description The Service Engineer is a key role within our commercial and business development team. We are seeking a professional with proven technical experience in the installation, programming, and servicing of automated machinery, ideally within the industrial baking or food sector. This position will serve as a primary point of contact with our clients, strengthening relationships while working closely with the sales team to develop new business opportunities in services, spare parts, machinery, and raw materials. We are looking for a dynamic individual with a strong willingness to learn our business and the flexibility to travel both within and outside of Mexico for more than 70% of the time. This is a remote position, and the candidate can be located anywhere within Mexico. The Service Engineer role will focus on the installation, technical optimization, and troubleshooting of our equipment and products at customer sites. The position is responsible for planning, coordinating, and monitoring assigned installation and service projects. Additionally, the role will focus on generating commercial insights based on field observations, training customers, developing customized solutions to meet client needs, and promoting our portfolio of release agents as well as other products and services. The candidate is also expected to quickly develop strong expertise in release agent products and their applications in order to provide comprehensive solutions to our clients. Qualifications - Completed degree in Mechanical, Electrical, Mechatronics, or Automation Engineering, or a related field. - Consideration for candidates without a university degree who have proven experience in similar roles, maintenance, or production within the baking or food industry. Requirements - A minimum of 3 years of experience in field engineering, project management, field operations, or equipment integration. - Based in Mexico. - Full-time position; must be open to traveling on weekends when required. - Ideally experience in the baking/food industry (not mandatory). - Hands-on experience in mechanical and/or electrical engineering. - Ability to diagnose electrical and automation issues in equipment, and to determine and implement solutions. - Experience reading electrical diagrams and CAD drawings. - Strong troubleshooting skills in power transmission components, pneumatic systems, hydraulic systems, and electrical circuits. - Basic mechanical workshop and fabrication skills. - Experience using tools and performing electrical wiring in the field. - Experience with Rockwell Automation product lines. - Physical requirements include lifting up to 27 kg and the ability to stand for more than 8 hours. - Proficiency in MS Office, with comfort in data tracking, document preparation, and reporting. - Availability to travel domestically and internationally as required (>50% of the time). - Strong verbal communication skills and ability to write technical reports or documents. - Strong interpersonal and customer-facing skills. - English proficiency sufficient to read manuals and technical documents, and to maintain effective communication with our technical team in the United States. Benefits - Equal Employment Opportunity: Vantage is an equal opportunity employer. - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category.

• Manage the full sales cycle, including prospecting, lead generation, opportunity development, and closing to achieve targeted outcomes. • Serve as the Voice of the Customer by understanding customer priorities, building trusted relationships, and proactively driving issue resolution. • Analyze market data to deliver actionable insights that support business objectives and strategic decision-making. • Engage actively in the Vantage Commercial Excellence Program by developing account strategies, preparing pre-call plans, completing post-call reports, and effectively managing the opportunity pipeline using CRM tools. • Provide timely and relevant feedback to Leadership, including call reports, forecasts of current and new business activity, market intelligence, and competitive insights. • Partner with cross-functional teams by communicating product performance updates, identifying new product opportunities, and sharing competitive intelligence, including pricing trends. • Support Accounting and Customer Service teams with collection activities and issue resolution as needed.

• Define and maintain the enterprise network architecture roadmap across LAN, WAN, SD-WAN, wireless, and cloud connectivity • Establish and govern standards for network design, segmentation, performance, redundancy, and scalability across on-premises and cloud environments • Lead enterprise network modernization initiatives, including upgrades, consolidation, and adoption of next-generation networking solutions • Design secure, resilient network connectivity models for manufacturing plants and operational technology environments • Collaborate with cybersecurity teams to implement secure, defense-in-depth network architectures • Design and support hybrid connectivity models including ExpressRoute and site-to-site VPN

Position Summary We’re looking for a seasoned Network Architect to take ownership of how our networks are designed and scaled across our corporate offices, manufacturing sites, and the cloud. This person sets the standards for LAN, WAN, SD-WAN, wireless, and Azure networking, making sure connectivity is secure, reliable, and consistent. This role partners closely with infrastructure, security, and our site/plant teams to keep production environments running, and ensures that hybrid connectivity to Azure (VNets, ExpressRoute, VPN) support day-to-day operations while reducing risk. Essential Duties and Responsibilities Enterprise Network Architecture & Strategy: - Define and maintain the enterprise network architecture roadmap across LAN, WAN, SD-WAN, wireless, and cloud connectivity, ensuring alignment with business and operational objectives. - Establish and govern standards for network design, segmentation, performance, redundancy, and scalability across on-premises and cloud environments. - Lead enterprise network modernization initiatives, including upgrades, consolidation, and adoption of next-generation networking solutions. Manufacturing & Operational Technology Support: - Design secure, resilient network connectivity models for manufacturing plants and operational technology (OT) environments. - Partner with plant engineering teams to ensure reliable, production-grade network support for manufacturing operations. - Implement segmentation and Zero Trust principles between IT and OT networks. Cloud & Hybrid Networking: - Architect and govern secure network integration with cloud platforms, with a strong emphasis on Microsoft Azure Virtual Network (VNet) architectures. - Design and support hybrid connectivity models including ExpressRoute and site-to-site VPN, ensuring secure and performant connectivity between on-premises environments and Azure. - Enable cloud-based services supporting ERP systems, data platforms, and global collaboration tools through well-designed Azure networking foundations. Network Security & Compliance: - Collaborate with cybersecurity teams to implement secure, defense-in-depth network architectures, including: - Firewalls and perimeter security - Network Access Control (NAC) - Segmentation and micro-segmentation - Secure remote access and VPN - Ensure network designs align with industry standards (NIST, ISO 27001) and manufacturing compliance requirements. Global Connectivity & Site Networking: - Design and support network connectivity across a distributed, multi-site enterprise, including: - Corporate headquarters - Manufacturing plants - 3PL warehouses - International offices - Own WAN and ISP strategy, including carrier selection, redundancy planning, and performance optimization. Leadership & Cross-Functional Collaboration: - Serve as the technical authority for network architecture decisions, initiatives, and escalations. - Provide architectural guidance to network engineers and managed service partners. - Participate in infrastructure governance, change management, and IT strategic planning. Operational Excellence: - Ensure network monitoring, observability, and proactive performance management standards are defined and followed. - Drive high-availability and disaster-recovery network design across on-premises and Azure environments. - Maintain clear, consistent architecture documentation, standards, and procedures for global teams. Education & Experience - Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. - Experience: 7+ years of progressive experience in network engineering and architecture. Knowledge, Skills, & Talents Strong expertise in enterprise networking, including: - Routing & Switching (BGP, OSPF, MPLS) - SD-WAN architectures - Wireless networking (enterprise Wi-Fi) - Network segmentation and security - Experience supporting multi-site manufacturing or industrial environments Working Conditions Ability to Travel predominantly our United States manufacturing sites and globally as needed. Pay and Benefits The estimated base pay range for this position is: $110,000 - $170,000 annually. Actual pay will be determined based on education, certifications, experience, qualifications, skills and geographic location. This position is eligible to participate in a short-term incentive program. Vantage offers a comprehensive benefits package to eligible employees, including: - Medical, HSA, dental, vision - FSA (limited purpose, dependent care, and commuter/parking) - Life and AD&D insurance - Accident, hospital indemnity and critical illness insurance - Short- and long-term disability - EAP, identity theft protection - Paid time off, Parental Leave - 401(k) with company match Equal Employment Opportunity Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. About Vantage Vantage provides natural solutions to our customers’ technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction. We are a dynamic people-centered organization where you’ll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We value the voices and talents of our colleagues, empowering them to drive their unique ideas to completion. We’re convinced that exceptionally motivated employees produce outstanding results and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement. Most importantly, we know you’re going to like it here. For more information visit: vantagegrp.com or LinkedIn/vantage.

• Create, manage, and achieve sales and gross margin objectives for assigned responsibilities • Prospect accounts, analyze market data, and provide insights for commercial alignment • Build and develop new and existing accounts and manage sales opportunities in line with business and account strategies • Resolve any issues faced by customers and manage situations to maintain customer trust • Prepare visit reports, forecasts, and quarterly presentations on current or new commercial activities, new products, and other relevant market or competitive information • Deliver accurate sales forecasts for assigned accounts by analyzing market trends, customer demand, and pipeline opportunities to support supply chain and business planning