• Provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. • Perform secondary response and advanced troubleshooting of escalated customer issues. • Analyze and document unfamiliar client server, workstation, and network environments. • Support and troubleshoot diverse computing environments across a wide range of business clients. • Troubleshoot and resolve high-level workstation, server, and network incidents independently. • Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution. • Set and manage client expectations throughout the troubleshooting process. • Develop, document, and help implement client standards based on Thrive best practices.

Role Description This Senior Network & Computer Systems Administrator is responsible for the design, implementation, administration, and ongoing maintenance of multiple enterprise monitoring platforms supporting a complex, distributed IT environment. This role performs advanced technical and administrative tasks across server operating systems, network monitoring, and application performance monitoring tools from vendors including Microsoft, Broadcom, Dynatrace, and Nexthink. This role collaborates with customers and stakeholders at all organizational levels to ensure that monitoring solutions are comprehensive, customer-focused, and aligned with business and mission needs. The successful candidate will be able to translate technical monitoring capabilities into meaningful, actionable information for non-technical users, deliver individual and group training, and produce high-quality technical and policy documentation. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Qualifications - Hands-on experience administering and maintaining Windows Server 2022 and Red Hat Enterprise Linux (RHEL) 8 and/or 9. - Demonstrated experience installing, upgrading, configuring, and supporting enterprise monitoring tools (e.g., SCOM, Broadcom DX NetOps suite, Dynatrace, Nexthink or similar). - Strong understanding of WAN/LAN networking concepts, including data circuits such as T1, MPLS, VPN/Enterprise VPN, SONET, Ethernet, Fiber. - Experience working in environments with defined processes (e.g., ITIL-based incident, problem, and change management) and adhering to documented standards and procedures. - Proven ability to communicate effectively with non-technical customers, including translating complex technical issues into clear, actionable information. - Demonstrated ability to work independently with minimal supervision as well as collaboratively within a team. - Experience supporting customers in a service-oriented environment, with strong client relationship skills. - Installation, configuration, upgrade, and day-to-day administration of Microsoft System Center Operations Manager (SCOM), Broadcom DX NetOps Spectrum, Broadcom DX NetOps Network Flow Analysis, Broadcom DX NetOps Performance Manager, Dynatrace, and Nexthink. - Development of monitoring rules, alerts, dashboards, and reports within these tools. - Experience providing user training and creating user guides, runbooks, and technical documentation for monitoring platforms. - Familiarity with Cisco IOS, networking configuration files, hardware, and core networking concepts. - Strong understanding and practical experience with SNMP v3 traps and polling, bandwidth and network flow analysis. - Advanced system and network troubleshooting skills across multi-tier, distributed environments. - Proficiency with Microsoft PowerShell for automation, configuration, and data collection related to monitoring systems. - Working knowledge of SQL and MySQL for querying monitoring databases and supporting custom reports. - Advanced Microsoft Excel skills, including the use of formulas, pivot tables, charts, and data visualization for monthly and executive reporting. - Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Requirements - Must possess problem-solving skills. - Exceptional communication skills, both oral and written. - Ability to respond effectively to customers with a sense of urgency. - Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. - Highly motivated with the ability to handle and manage multiple tasks at any one time. - Ability to forge new relationships, individual and teaming in nature. - Must be a self-starter, that can work independently and as part of a team. Benefits - Medical, Dental and Vision Insurance; Wellness Program. - Flexible Spending Accounts (Healthcare, Dependent Care, Commuter). - Short-Term and Long-Term Disability options. - Basic Life and AD&D Insurance (Company Provided). - Voluntary Life and AD&D options. - 401(k) Retirement Savings Plan with matching after one year. - Paid Time Off. Company Description Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

• Work directly with IDM/MDM Lead on operations of identity and endpoint stack. • Administer Okta: user provisioning, group management, MFA policy enforcement. • Own joiner-mover-leaver workflows. • Maintain Okta lifecycle automation and audit access regularly. • Administer Iru MDM for macOS fleet and support hardware logistics. • Manage corporate SaaS portfolio and maintain accurate inventories.

Title: IBM Power Systems, AIX System Administrator Location: USA Type: Contract-to-Hire Category: Engineer Industry: Government Reference ID: JN -062026-107430 Description: Remote Our client seeks a skilled IBM Power Systems and AIX System Administrator to ensure stability, performance, and security across AIX and Linux environments. The role includes system monitoring, patch management, backup and recovery, firmware upgrades, and infrastructure maintenance. The administrator will support mission-critical systems, collaborate with cross-functional teams, and maintain compliance with organizational standards and best practices. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $45.00 to $53.00/hr. w2 JN -062026-107430 Responsibilities: - Administer and support IBM Power10 servers for high availability and optimized performance. - Manage and maintain HMC, including provisioning, LPAR configuration, and firmware updates. - Perform system builds, partitioning, and resource allocation across Power environments. - Plan and execute firmware and microcode upgrades for Power10 systems and related infrastructure. - Execute firmware upgrades for IBM Power10 systems (9105-42A). - Monitor AIX performance, including CPU, filesystem, and memory utilization. - Perform regular AIX patching and quarterly MKSYSB backup and recovery testing. - Administer and support Red Hat Enterprise Linux systems, including installations, upgrades, and maintenance. - Automate patching with Ansible to maintain security and compliance. - Configure and support IBM V8000 and V9000 storage, including provisioning, replication, and tuning. - Manage SAN connectivity, zoning, and multipathing. - Implement and maintain replication technologies such as Metro Mirror and Global Mirror. - Collaborate with backup teams for integration and data protection. - Apply foundational Oracle Database 18c administration, SQL, and monitoring under guidance of senior DBAs. - Manage SSL certificates and administer user access with LDAP. - Ensure compliance with security policies, patching standards, and audit requirements. - Troubleshoot hardware, OS, and storage issues and coordinate with IBM support when needed. - Maintain documentation and standard operating procedures. - Collaborate with DBAs, network teams, and developers, and communicate with non-technical stakeholders. Experience Requirements: - Proven Unix Systems Administrator or Engineer experience with AIX and Linux (RHEL). - Hands-on IBM Power Systems experience, including Power10, LPAR configuration, and VIOS. - Proficiency with HMC for provisioning, firmware updates, and capacity management. - Experience with IBM V8000 and V9000 storage, including provisioning, replication, and tuning. - Understanding of SAN technologies, including Fibre Channel, zoning, and multipathing. - Experience with system monitoring, performance tuning, and capacity planning. - Knowledge of backup and recovery, including MKSYSB and storage-based replication. - Familiarity with enterprise security best practices, patch management, and compliance. - Strong troubleshooting and problem-solving skills for complex infrastructure issues. - Effective written and verbal communication with cross-functional teams and stakeholders. - Desired: IT managed services experience in enterprise environments. - Desired: Scripting with Bash, Perl, or Python. - Desired: ServiceNow experience and ITIL familiarity. Education Requirements: - Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience. Education and experience requirement: Bachelor plus 2 years, or 5 years equivalent experience. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: · When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc. · Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!