Role Description The Coordinator, Clinical Data Services will coordinate and support chart abstraction and eCRF/EDC operations across research studies, ensuring accurate study tracking, timely reporting, compliant documentation, and visibility into quality and performance metrics. Key Responsibilities - Coordinate chart abstraction activities from initiation through closeout, including scheduling and assignment support. - Maintain study tracking and updates in the CRM platform. - Produce operational reporting (status updates, meeting minutes, action-item tracking) for chart abstraction projects. - Support study operations: create patient lists, coordinate EHR/read-only access, and generate compliance reports. - Coordinate eCRF development/maintenance and support standardized template development across projects. - Improve and document EDC/eCRF processes that increase efficiency of chart abstraction workflows. - Develop real-time KPI dashboards and metrics reports (chart abstractor performance and workflow quality/QC) to support operational improvement and re-education needs. - Support onboarding of new vendors/employees/sites and manage related system/site access (assignment and deactivation). - Collaborate with software vendors to support platform readiness (e.g., evaluate platform updates/stack releases; support UAT of templates and study-specific mapping files as applicable). - Create and disseminate process documentation (including user guides/troubleshooting materials where needed). - Comply with HIPAA and patient confidentiality requirements in all activities. Qualifications - 4 year degree in Healthcare or Life Sciences. Requirements - Typically requires 2+ years health care experience; preference is for experience in oncology and/or clinical research. - Experience in clinical data management and eCRF software (OpenClinica, RAVE, etc.). - Excellent organizational, written and communication skills. - A good working knowledge of clinical and scientific terminology used within a biopharmaceutical setting. - Strong planning, organization, and cross-team coordination for multi-study execution. - Working knowledge of clinical data collection and unstructured data nuance. - Ability to produce clear operational documentation and stakeholder-ready reporting. - Adaptability to take on operational support duties as needed. Additional Skills - Advanced knowledge of MS Excel, Word, PowerPoint, and Access. - Experience creating databases and eCRFs, data entry and eCRF data review within a biotech, pharmaceutical or Clinical Research Organization environment a plus. Physical Requirements - General Office Demands. Benefits - Competitive compensation package. - Pay range: $71,700 - $119,500. - Other compensation, such as an annual bonus or long-term incentive opportunities may be offered.