• Manage technical activities required to schedule, design, develop, integrate, test, and field applications and cloud computing resources • Manage the CG-OWL Enterprise Architecture • Update and maintain CG-OWL Department of Defense Architectural Framework (DoDAF) documentation • Conduct analysis of needs and requirements for each product lifecycle phase • Implement Agile development strategies and processes for CG-OWL sustainment and development • Review the DLSA Integration & Configuration Board (ICB) governance and processes • Create test process for the Contractor and USCG • Create operational readiness test cases • Conduct operational readiness tests and submit testing results to the USCG TDL Owner

• Understand underwriting policies, guidelines, practices and procedures • Determine whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard, and financial background • Communicate effectively both written and verbally to explain underwriting decisions • Influence and champion changes to improve processes while maintaining mortality expectations • Work efficiently to gather information necessary for decision making • Ability to independently work assigned requests with minimal direction • Comfortable with ambiguity

• Accurately prepare and submit claims to Medicaid, Medicare, Commercial, VA, Champus, and Workers’ Compensation • Review and ensure the accuracy of billing data and claims before submission • Follow up on unpaid claims and ensure timely payment from insurance providers • Resolve billing issues and discrepancies by working closely with healthcare providers, patients, and insurance companies • Maintain up-to-date knowledge of billing regulations and insurance guidelines • Assist in the preparation and analysis of billing reports • Communicate with healthcare clients to ensure proper billing practices • Provide exceptional customer service to patients and address billing inquiries promptly and professionally

• Review transfer date auto report totals • Work in the Ntierprise/Allscripts system import total encounter • Preview transactions report; make corrections to providers, site, and aliment information for MVA, WC, MD, insurances • Review claims reports and validations; make all corrections to insurance, patient registrations • Correct registrations entered into the Ntierprise/Allscripts system