• Accurately prepare and submit claims to Medicaid, Medicare, Commercial, VA, Champus, and Workers’ Compensation • Review and ensure the accuracy of billing data and claims before submission • Follow up on unpaid claims and ensure timely payment from insurance providers • Resolve billing issues and discrepancies by working closely with healthcare providers, patients, and insurance companies • Maintain up-to-date knowledge of billing regulations and insurance guidelines • Assist in the preparation and analysis of billing reports • Communicate with healthcare clients to ensure proper billing practices • Provide exceptional customer service to patients and address billing inquiries promptly and professionally

• Review transfer date auto report totals • Work in the Ntierprise/Allscripts system import total encounter • Preview transactions report; make corrections to providers, site, and aliment information for MVA, WC, MD, insurances • Review claims reports and validations; make all corrections to insurance, patient registrations • Correct registrations entered into the Ntierprise/Allscripts system

• Process provider enrollment applications for providers/groups • Research insurance provider enrollment requirements by state • Enter group/individual data to credentialing system • Prepare and submit provider enrollment applications to insurance carriers • Follow-up on provider enrollment applications with provider, insurance company or client sites • Interact with providers via phone or email as needed • Collaborate with Account Managers to resolve provider denials • Update/Maintain Provider Enrollment Credentialing System • Attend conference calls with clients as requested

• Provide technical expertise, competitive differentiation, and strategic advice throughout the sales process. • Combine solution configuration, visual aids and persuasive storytelling to deliver compelling demonstrations of how Coupa’s solutions will drive measurable business value and ensure customer success. • Support the development of RFP responses and other sales collateral such as presentations, documents, and videos. • Learn and maintain current knowledge of how to configure and use Coupa’s unified suite of spend management applications. • Be a subject matter expert who can provide valuable sales insights and/or solution expertise to account executives, solutions consulting colleagues and others. • Participate in cross-functional projects to help increase the pace and size of sales transactions and adoption of Coupa solutions as we scale to address our market opportunity. • Improve execution and address problems by taking ownership and exhibiting a bias for action with solution-oriented thinking. • The position is based remotely however may require travel to prospects, customers and a local Coupa office.