Role Description The Ecommerce Sales position is pivotal in driving revenue growth and enhancing customer satisfaction within our Consumer Support Services sector. This role focuses on executing sales strategies that effectively promote our online products and services. The successful candidate will be responsible for: - Building strong relationships with customers - Understanding customer needs - Providing tailored solutions - Continuous analysis of sales data to identify trends and opportunities for improvement Ultimately, the goal is to increase sales performance while ensuring a seamless and positive customer experience. Qualifications - Well-versed in Windows PC applications, including the ability to learn new computer system applications - Proven experience in ecommerce sales or a similar role Requirements - Experience with customer relationship management (CRM) software - Experience with Shopify - Familiarity with data analysis tools and techniques - Previous experience in a remote work environment Responsibilities - Execute effective sales strategies to drive online sales growth - Engage with customers through various channels to understand their needs and provide appropriate solutions - Analyze sales data and market trends to identify opportunities for improvement and growth - Provide exceptional customer service and support throughout the sales process to ensure customer satisfaction Skills The required skills for this role include: - Strong communication and interpersonal abilities - Analytical skills for interpreting sales data and market trends Preferred skills include: - Experience with CRM software - Experience with Shopify Overall, a combination of these skills will enable the candidate to drive sales success and contribute to the overall growth of the company. This position is fully remote.

• Own the eCommerce brand strategy for American Tin Ceilings and Reggio Registers • Lead Shopify strategy and optimization for ATC and RR • Drive site UX/UI improvements • Develop and maintain competitive intelligence • Serve as the site update point person for execution across all brands • Partner with manager to monitor core vital metrics across all brand storefronts • Own newness launches and site optimization initiatives • Serve as the merchandising team's liaison to SEO/content, performance marketing, operations/inventory, sales, and design teams • Track and report on key eCommerce performance metrics using PowerBI and Shopify analytics • Use data to inform merchandising decisions

• Orchestrate the end-to-end execution of all major shop campaigns • Design cohesive customer journeys • Align cross-functional initiatives • Build, launch, and continuously optimize landing pages • Analyze platform data on campaigns and launches • Integrate generative AI workflows • Act as a strategic bridge between teams

• Supports the advancement of core and innovation product experiences across the prospective student journey. • Own day-to-day optimization, testing, and experience QA of core digital experiences. • Define and drive A/B testing and experimentation opportunities. • Lead the optimization of end-to-end user journeys across web, CRM, and enrollment touchpoints. • Develop and deliver regular performance reporting, translating insights into clear recommendations. • Contribute to the development of the innovation roadmap. • Partner on the design, rollout, and measurement of new digital product experiences and pilots. • Provides leadership through influence and expertise.