Role Description We are hiring a Cybersecurity Consultant / Sales Engineer for a remote, client-facing role based in Amman, Jordan. This role is suitable for someone with 1–3 years of experience in sales, pre-sales, business development, or consulting, with a cybersecurity background or strong technical understanding of cybersecurity services. The role will focus on: - Engaging with clients - Understanding their cybersecurity needs - Explaining services clearly - Qualifying opportunities - Following up with prospects - Updating CRM activities - Supporting business growth This is not a pure technical delivery role and not a general sales role. It is a consultative cybersecurity role for someone who can combine communication skills, cybersecurity understanding, and commercial discipline. The ideal candidate should be comfortable: - Speaking with clients - Asking the right questions - Identifying business needs - Supporting the sales process for cybersecurity services such as SOC, GRC, VAPT, compliance, and advisory services Qualifications - Currently based in Amman, Jordan - 1–3 years of experience in sales, pre-sales, business development, or consulting - Experience selling or supporting services, not only products or software licenses - Cybersecurity background or strong technical understanding of cybersecurity services - Previous exposure to cybersecurity services such as SOC, GRC, VAPT, compliance, advisory, or managed security services is preferred - Strong communication and follow-up skills - Comfortable speaking with clients and explaining cybersecurity services clearly - Comfortable working with monthly sales targets and pipeline updates - Experience using HubSpot or any CRM system is preferred - Ability to work remotely with discipline, daily follow-up, and proper activity reporting - Stable internet connection and a professional environment for client calls - Arabic and English communication skills are required Benefits - Remote work model - Opportunity to grow in cybersecurity sales, consulting, and business development - Exposure to enterprise cybersecurity services and client engagements - Clear role focus with structured pipeline and CRM activity - Opportunity to work with an experienced cybersecurity team - Professional growth in areas such as SOC, GRC, VAPT, compliance, and advisory services - Performance-driven environment with room for career development

• Own discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio • Deliver customized, high-impact demos and presentations that paint a vision of what exceptional customer experience looks like • Craft creative, differentiated responses to RFIs and RFPs that go beyond checkbox compliance • Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity • Continuously track market trends, competitive positioning, and emerging technologies across AI, digital, analytics, and cloud platforms • Provide technical expertise and upskill others across adjacent teams, becoming a go-to voice for AI

• Own pre-sales technical engagement, solution design, and demonstrations. • Partner with sales, product, and engineering teams. • Translate complex client requirements into scalable platform solutions. • Contribute directly to sales targets by shortening sales cycles, increasing win rates, and identifying upsell/expansion opportunities. • Work cross-functionally with Product, Engineering, Marketing, and Customer Success teams. • Present to C-level clients and internal leadership on technical capabilities and strategic initiatives.

• Work directly with channel partners and direct sales teams in support of pre- and post-sales situations; respond effectively to questions via phone or email; provide technical product and solution information; provide licenses to channel partners, and resolve customer entitlement issues • Apply NetApp expertise to partners and customers who are looking to deploy hybrid cloud environments • Collaborate with channel partners and direct sales teams to ensure partner SEs are prepared to size, design, demonstrate and sell client’s products and solutions • Remotely present or demonstrate more complex products and solutions • Guide partners to shape, create and deliver compelling customer demand generation activities, leveraging channel sales and marketing • Work with channel partner training team to ensure alignment of enablement activity with the corporate training and certification curriculum • Engage subject matter experts from the wider SE and PS teams to support the delivery of enablement activity • Generate storage system-oriented reports and unsolicited proposal materials for channel partners • Solve routine to moderately complex problems; research questions using a variety of resources • Follow standard Solution Center procedures; identify and escalate situations requiring additional expertise