The UK's #1 property site with the largest choice of properties, giving everyone the belief they can make their move.
Account Manager – Major Accounts
Location
United Kingdom
Posted
1 day ago
Salary
£32K - £35K / year
Seniority
Senior
Job Description
Account Manager – Major Accounts
Rightmove
• Proactively reach out to an existing partner base of around 180 accounts across the territory. • Understand the needs of our estate agent partners, identify growth opportunities, and present tailored solutions through phone and video calls (MS Teams). • Interpret and share partners’ performance data through engaging storytelling to add value and demonstrate ROI. • Meet weekly KPIs and performance metrics that align with business goals, including telephone and virtual meetings, quarterly contact rate, revenue, and retention. • Introduce new Rightmove initiatives and business campaigns to our partners. • Identify and conduct relevant product and service training with partners to strengthen our relationships. • Be the go-to person for answering partner queries, resolving issues, and providing effective solutions. • Keep all information updated in relevant databases and ensure CRMs are maintained accurately. • Collaborate with internal teams to build strong relationships and deliver the best outcomes for our partners. • Regularly share insights with colleagues and key internal stakeholders to enhance our service and product offerings. • Plan and prepare for your partner base, including weekly priorities, retention strategies, and growth opportunities.
Job Requirements
- Consistently exceeds B2B sales targets and business KPIs.
- Has a positive “can-do” attitude and a growth-oriented mindset.
- Thrives in and contributes to a dynamic and hardworking team environment.
- Effectively manages partner expectations and delivers exceptional service.
- Shows tenacity, resilience, and flexibility in all situations.
- Takes ownership and accountability for your account base and actions.
- Exhibits a growth mindset and a willingness to learn, develop, and embrace feedback.
- Excellent verbal and written communication skills.
- Demonstrates strong planning and organisational abilities.
Benefits
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
- We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.
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