Rightmove

• Proactively reach out to an existing partner base of around 180 accounts across the territory. • Understand the needs of our estate agent partners, identify growth opportunities, and present tailored solutions through phone and video calls (MS Teams). • Interpret and share partners’ performance data through engaging storytelling to add value and demonstrate ROI. • Meet weekly KPIs and performance metrics that align with business goals, including telephone and virtual meetings, quarterly contact rate, revenue, and retention. • Introduce new Rightmove initiatives and business campaigns to our partners. • Identify and conduct relevant product and service training with partners to strengthen our relationships. • Be the go-to person for answering partner queries, resolving issues, and providing effective solutions. • Keep all information updated in relevant databases and ensure CRMs are maintained accurately. • Collaborate with internal teams to build strong relationships and deliver the best outcomes for our partners. • Regularly share insights with colleagues and key internal stakeholders to enhance our service and product offerings. • Plan and prepare for your partner base, including weekly priorities, retention strategies, and growth opportunities.

• Proactively contact a high-volume, existing base of c.170 accounts across the West Midlands and Wales patch. • Understand estate agent partner needs, identify growth opportunities, and present and close with relevant and bespoke solutions via phone and video (MS Teams). • Interpret and explain partners’ performance data through storytelling to add value and demonstrate ROI. • Achieve weekly KPIs and performance metrics relevant to business requirements, including telephone and virtual meetings, quarterly contact rate, revenue, and retention. • Deliver new Rightmove initiatives and business campaigns to partners. • Identify and conduct relevant product and service training with partners to support the relationship. • Be the main point of contact to answer partner queries, resolve problems, and provide solutions. • Record information in relevant databases and ensure CRMs are kept up to date. • Liaise with internal teams to build strong internal relationships and deliver the best outcomes for partners. • Regularly share learnings with colleagues and key internal stakeholders to enhance service and product offerings. • Prepare and plan your partner base, including weekly priorities, retention strategies, and growth opportunities.