• Develop high-caliber medical and scientific content with the highest standards of editorial excellence adhering to standards of adult learning principles and interprofessional education • Contribute to grant planning and development, encompassing educational designs, formats, and execution plans, to meet department goals and address unmet educational and research needs to assist in strategic planning for future activities • Establish and maintain relationships among key leaders in health care, among various practice settings, in order to collect expert opinion and insights into educational program needs and grant development opportunities • Contribute to the outcomes measurement of high-impact educational programs, including measurement planning, survey instrument development, program analyses, and communication of outcomes findings with external stakeholders • Develop and contribute to scientific articles, abstracts, and outcomes-based presentations and publications to exemplify the services and products of the company • Communicate effectively to ensure workflow is smooth and carry out opportunities, needs, ideas, and timelines to meet the company’s and department’s goals for continued growth and success • Proactively identify and resolve issues pertaining to instructional design components in the development of content, with recommendations provided to the Executive Director, Scientific Affairs in a timely manner • Review content developed by other medical writers and freelancers, and provide guidance and/or revisions to ensure clinical relevance and accuracy • Participate in decisions pertaining to PRIME ® ’s model of learning and implementation procedures to execute the model of learning • Participate in regularly scheduled meetings of the Scientific Affairs Department, including grant and content planning meetings • Perform other duties as assigned

• Lead all PBM contract negotiations for Gifthealth • Serve as the primary point of contact with PBM partners • Ensure continuous compliance with PBM network agreements and provider manuals

• Oversee social commerce services, ensuring excellence in affiliate programs, shoppable content on TikTok Shop and other social platform-based storefront strategies • Conduct monthly performance reviews on quality, conversion trends, and strategic alignment, sharing insights with division leads and the Director of R&D. • Join one monthly performance review with a division lead, assessing shop performance, affiliate conversion trends, and strategic alignment across commerce-driven initiatives. • Lead one monthly operational review with R&D leadership, summarizing division performance trends, key takeaways, and opportunities to enhance social commerce offerings. • Ensure best practices for affiliate-driven content, social storefront management, and conversion optimization are consistently applied across teams. • Own specific recruitment and bench-building efforts by identifying skill gaps, assessing hiring needs, and ensuring a strong pipeline of Commerce and creator talent to scale offerings effectively. • Lead the development and rollout of scalable social commerce strategies, ensuring profitability and alignment with client needs; rolling these offerings into the division structure as adoption targets are met • Drive cross-channel shop adoption, expanding offerings across affiliate networks, social marketplaces, and emerging commerce-enabled platforms. • Work closely with the Director of R&D, Social, to test, refine, and optimize new social commerce programs, storefront strategies, and revenue-generating affiliate partnerships before launch. • Support new business efforts by contributing to pitches, revenue forecasting, and pricing strategy for net-new commerce service offerings. • Maintain best practice playbooks for social commerce growth tactics, affiliate optimization, and emerging shop strategies, ensuring teams stay ahead of industry trends. • Use AI or automation to drive efficiency or improve outputs • Act as the primary point of contact for commerce-driven platforms, including TTS, Euka, affiliate networks, and other social shopping integrations (Meta, Pinterest, YouTube Shopping, etc.). • Manage platform partnerships and revenue-driving initiatives, ensuring teams leverage shop optimization tools, performance tracking, and emerging monetization features effectively. • Own communication and knowledge-sharing regarding commerce platform updates, ensuring all divisions stay informed and adapt strategies accordingly. • Keep the organization at the forefront of social commerce advancements, integrating data-driven retail strategies and emerging revenue streams into service offerings. • Manage one to two key commerce-driven accounts, applying real-time insights to refine service offerings and execution strategies. • Use firsthand experience to optimize affiliate partnerships, shoppable content strategies, and storefront conversion tactics. • Share key learnings with the Director of R&D, influencing service development and continuous improvement. • Host a monthly Commerce Trends All-Hands, bringing together division service leads to discuss commerce strategy, performance trends, and emerging platform updates. • Meet monthly with division service leads to align on commerce strategy, performance trends, and emerging platform updates. • Partner closely with the Director of R&D to shape new commerce service offerings, ensure scalability, and track business impact. • Support go-to-market efforts, ensuring commerce services are structured for profitability, adoption, and long-term growth. • Employ AI technologies to enhance and optimize business processes • Utilize and leverage Power Digital's Nova ecosystem as it relates to your department • Other applicable or related duties as assigned.

• build an agentic Professional Services organization • lead a Professional Services team of engineers and delivery managers • own delivery quality end-to-end • partner with Sales & Accounts to scope and price engagements accurately • represent Professional Services credibly with senior internal and external stakeholders