Role Description AECOM is seeking a talented and experienced Design Manager to be based out of any AECOM office with some telecommuting and expected travel. The qualified candidate will oversee a wide variety of colocation and hyper-scale data center projects from site due diligence, campus planning, conceptual/schematic/detailed design through construction documents, and construction administration. The ideal candidate has experience managing the design of colocation and hyper-scale data centers, has a background in electrical engineering or mechanical engineering, and possesses exceptional written and verbal communication skills. This position offers the flexibility of a remote work schedule and can be based from a variety of locations in the US where AECOM has an office. Although the position is primarily remote, periodic travel may be required for client meetings, key project milestones, onsite collaboration sessions, or other business-critical activities. Travel is expected to be occasional and scheduled in advance. AECOM is a leader in the global data center consulting industry with robust teams in the Americas, Europe, Africa, Asia, and Australia. In this role, you will have the opportunity to work with our teams around the world on high-profile, fast-paced data center projects for global clients. This is a hands-on, client-facing role with an opportunity for upward career mobility. Job Responsibilities - Lead data center due diligence and design teams to deliver projects that meet the client’s requirements, on schedule and to a high degree of quality. Design disciplines will include architecture, civil, structural, mechanical, electrical, plumbing, security, fire protection, ICT, and BMS/EPMS. - Develop and enforce multi-site project and program management plans. - Host and attend meetings with clients and external stakeholders. - Proactively manage and communicate change throughout the project both within AECOM and to our clients. - Identify problems early and develop creative solutions. - Proactively communicate with all stakeholders to provide project updates and resolve outstanding issues. - Develop technical and financial proposals for new and add/move/change data center design projects. - Develop trusting relationships with client stakeholders/buyers. Qualifications - Minimum Qualifications: Bachelor’s degree in Architecture, Mechanical Engineering or Electrical Engineering, plus ten (10) years of relevant experience or demonstrated equivalency of experience and/or education. - Preferred Qualifications: Master’s degree in Architecture, Mechanical Engineering or Electrical Engineering. - Professional Engineer (P.E.) or Architecture License. - 12 years of relevant experience in design and/or project management. - Lean Six Sigma Certification. - Uptime Institute Accredited Tier Professional. - Active or recent leadership in data center and mission-critical trade organization. - 12 years in colocation and/or hyper-scale data center design management & engineering. - Excellent communication (written/oral). - Ability to work in dynamic, time-sensitive situations and with minimal oversight. - Team leadership skills. - Strong interpersonal and presentation skills. Requirements - Relocation is not available for this position. - Sponsorship is available for this position. - All newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. Benefits - Medical, dental, vision, life, AD&D, disability benefits. - Paid time off, leaves of absences, voluntary benefits. - Perks, flexible work options, well-being resources. - Employee assistance program, business travel insurance. - Service recognition awards, retirement savings plan, and employee stock purchase plan.

Role Description The IT Manager is the internal owner of ReFocus Eye Health’s managed service provider (MSP) relationship and IT project delivery across all locations. This is a management and coordination role: - Manage vendors, drive IT projects and acquisition (M&A) site cutovers, and keep daily operations on track. - Hold the MSP accountable with enough technical fluency. - Professionalize vendor governance and project delivery. - Serve as the dependable single point of coordination for IT across the organization. Key Responsibilities - MSP & vendor management - Serve as the primary internal owner of the MSP relationship; manage scope, SLAs, ticket quality, escalations, and overall delivery performance. - Coordinate IT vendors and review scope and invoices for accuracy and value. - Provide the MSP and vendors with a single, consistent point of contact and accountability. - IT project & cutover coordination - Coordinate IT projects and M&A site cutovers end to end: timelines, vendor scheduling, readiness checklists, and stakeholder communication. - Partner with the Project Manager on cross-functional tracking; own the IT-specific delivery within those projects. - Coordinate rollout of standardized device images and practice-level application configuration. - Operations coordination - Triage and route incidents to the MSP, track resolution, and keep sites informed. - Maintain operational documentation, SOPs, and outputs from asset and visibility tooling. - Reporting & escalation - Report status, risks, and vendor performance to the Director; escalate technical decisions rather than making them. - Apply technical literacy to read tickets, validate MSP work, and push credibly on SLAs and quality. Qualifications - Associate’s degree in information technology or a related field — or equivalent experience or credentials. - 4+ years in IT, including project coordination and vendor or MSP management. - Demonstrated MSP/vendor management with SLA and performance accountability. - Strong project-coordination and delivery skills, ideally across multi-site environments. - Technical literacy across Microsoft 365, Intune/endpoint concepts, and networking. - Excellent communication, stakeholder-management, and organizational skills. - Comfortable operating as the sole internal IT manager partnering with an external MSP. Preferred Qualifications - Bachelor’s degree in information technology or a related field. - Healthcare / HIPAA-regulated environment experience. - M&A integration / site-cutover coordination experience. - Familiarity with EHR/PM platforms (e.g., Nextech, NextGen) and ConnectWise or similar ticketing. - PMP, ITIL, or comparable project/service-management credential. What Success Looks Like - First 90 days: Own the MSP relationship and daily ticket follow-through; establish a clear cadence and reporting rhythm with the MSP. - First 6 months: MSP managed to define SLAs; IT projects and cutovers running on coordinated timelines. - First 12 months: Dependable vendor governance and project delivery across all sites. Ability to work remotely and MUST live in the eastern standard time zone.

• Independently own operational alignment for assigned client accounts • Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies • Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities • Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions • Partner with clients to align operational expectations with internal capabilities and constraints • Monitor operational performance indicators and inventory health to identify emerging issues or deviations • Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams • Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up • Track action plan progress and validate effectiveness over time • Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward • Own preparation and facilitation of monthly operational reviews and recurring client touchpoints • Develop agendas, reporting narratives, and discussion materials tailored to client priorities • Lead client discussions with confidence, professionalism, and consultative presence • Document meeting outcomes, decisions, and action items, ensuring clear follow-through • Serve as a consistent and reliable operational presence for assigned client accounts • Partner closely with Revenue Services leadership and operational teams to understand performance drivers and constraints • Coordinate with Client Success, Implementation, Product, and Technology teams to support alignment across the client lifecycle • Lead internal account reviews and ensure internal stakeholders are aligned on priorities, risks, and commitments • Advocate for client needs while balancing enterprise standards and scalability • Ensure accurate and timely documentation of client interactions, escalations, and decisions in CRM and internal systems • Apply Client Alignment methodologies and standards consistently across assigned accounts • Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio • Contribute to process improvement initiatives, workflow refinement, and documentation updates • Support onboarding and knowledge transfer for new team members as needed • Other duties as assigned

• Manage and develop existing U.S. distributor relationships to drive sales, product penetration, and distributor profitability within the Decorative Panels, Laminate Flooring, and Surface Systems categories. • Acquire new regional distributors across decorative panel, flooring, and building product channels while building compelling value propositions for business partners. • Establish and manage the company’s U.S. sales organization, leading future regional sales managers, sales representatives, and support teams. • Optimize sales processes, reporting, and performance frameworks to build a scalable organization for long-term growth. • Design and oversee the Architectural Channel Development Program, cultivating strong relationships with architects, interior designers, developers, and specifiers. • Enhance brand visibility across residential, hospitality, office, and mixed-use projects to ensure products are specified during early design phases. • Lead customer discovery, market validation, competitor analysis, and price verification to help define the North American "Core Collection" product lines. • Share critical market data and customer feedback with internal Product, R&D, and Operations teams. • Position the brand within the accessible premium segment, elevating awareness among architects, designers, dealer networks, cabinet/component manufacturers, and contractors. • Lead trade shows, dealer events, and market development activities to strengthen specification rates and brand equity across the region.