We partner with over 1,000 healthcare providers to maximize their complex claims reimbursements.
Client Delivery Manager – Revenue Cycle
Location
Tennessee
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Client Delivery Manager – Revenue Cycle
EnableComp
• Independently own operational alignment for assigned client accounts • Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies • Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities • Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions • Partner with clients to align operational expectations with internal capabilities and constraints • Monitor operational performance indicators and inventory health to identify emerging issues or deviations • Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams • Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up • Track action plan progress and validate effectiveness over time • Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward • Own preparation and facilitation of monthly operational reviews and recurring client touchpoints • Develop agendas, reporting narratives, and discussion materials tailored to client priorities • Lead client discussions with confidence, professionalism, and consultative presence • Document meeting outcomes, decisions, and action items, ensuring clear follow-through • Serve as a consistent and reliable operational presence for assigned client accounts • Partner closely with Revenue Services leadership and operational teams to understand performance drivers and constraints • Coordinate with Client Success, Implementation, Product, and Technology teams to support alignment across the client lifecycle • Lead internal account reviews and ensure internal stakeholders are aligned on priorities, risks, and commitments • Advocate for client needs while balancing enterprise standards and scalability • Ensure accurate and timely documentation of client interactions, escalations, and decisions in CRM and internal systems • Apply Client Alignment methodologies and standards consistently across assigned accounts • Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio • Contribute to process improvement initiatives, workflow refinement, and documentation updates • Support onboarding and knowledge transfer for new team members as needed • Other duties as assigned
Job Requirements
- Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required
- 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments
- Foundational understanding of operational workflows, data interpretation, and client support models
- Strong written and verbal communication skills with the ability to convey operational information clearly
- Demonstrated ability to independently manage client relationships and operational discussions
- Strong analytical skills with the ability to interpret data and translate it into actionable insight
- Excellent written and verbal communication skills, including client-facing presentation experience
- Proven ability to influence without authority in cross-functional environments
- Timely and regular attendance
- Equivalent combination of education and experience will be considered.
Benefits
- EnableComp is an Equal Opportunity Employer
- Opportunities for professional growth and development
- Commitment to employee success
- Flexible work arrangements
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