• Lead and coordinate SOC analysts during assigned shift, ensuring adherence to procedures and performance expectations. • Serve as the first line of escalation for high-priority or complex security incidents. • Oversee real-time monitoring, analysis, and triage of security alerts from various security platforms. • Validate and ensure completeness, accuracy, and consistency of incident documentation and ticketing. • Enforce adherence to playbooks, runbooks, and service level agreements (SLAs). • Provide shift handoff summaries and briefings to incoming teams and SOC leadership. • Mentor and coach team members to drive continuous skill development and career progression. • Assist with onboarding of new analysts and ensure proper access to customer environments. • Participate in operational planning and post-incident reviews to identify improvements. • Collaborate across internal teams to support customer onboarding, tuning, and custom configurations. • Maintain awareness of emerging threats, vulnerabilities, and security technologies.

Role Description As a Product Security Engineer at FAIRTIQ, you will play a pivotal role in enhancing and evolving our cybersecurity program, with a particular emphasis on application security. Working as part of a small, dynamic team, you will: - Design, implement, and manage key security activities such as vulnerability assessments, security scanning, security observability, detection engineering, and technical security documentation. - Automate manual work and improve existing solutions. - Act as a trusted advisor, guiding and educating teams on security best practices. - Contribute to securing our FAIRTIQ platform, products, and solutions, collaborating with people from the Tech Team and beyond. - Foster a living security culture. A typical day starts with a team stand-up to discuss achievements, plans, and address challenges the team is facing. You will collaborate with your squad or work autonomously on security solutions that empower colleagues to create services that match our own and our users’ high security bar. You’ll also apply your technical and communication skills by advising and enabling peers across teams to make sure security is embedded from the start. Role responsibilities: - Implement new security solutions contributing to a secure SDLC. - Improve and optimise existing security solutions. - Advocate for technical security awareness across the Tech and Product organisation, setting the standard through your work and example. - Provide support and security guidance, contributing to secure software development. - Conduct technical design reviews and perform structured threat modelling to identify and mitigate potential risks. Qualifications - Bachelor’s or Master’s degree in Computer Science, Telecommunications, or a related technical field, or equivalent practical experience. - 3-4 years in a role with security exposure. - Strong grasp of web, mobile, and cloud security concepts, including security protocols, basic cryptography, and network security. - Familiarity with secure software development practices. - Proficient in Java, Python, or shell scripting. - Basic understanding of disciplines like vulnerability management, security observability, and security incident response. - Analytical mindset with strong problem-solving skills. - Eagerness to learn and stay updated with emerging technologies. - Strong communication, humility, and a collaborative spirit, with the ability to work effectively across teams. - Excellent proficiency in English (written and spoken). - Engagement in extracurricular activities like Capture The Flag (CTF) competitions, bug bounty programs, or other security challenges is a bonus. Benefits - A healthy culture based on respect, inclusion, diversity, and individual empowerment. - Dynamic and international work environment. - Chance to be part of a fast-growing, international tech company. - Competitive salary package. - Budget and support for self-improvement. - Creativity and innovation boosters with our “Tech Joker Days” (work on whatever you think may help FAIRTIQ). - Lots of leadership opportunities (tech, people). - Flexible working hours & fully remote work. Recruitment Process - Screening with Pedro (from the People Team): ~45 minutes. - Tech Screening: 60 minutes. - Problem solving with code: 60 minutes. - System design & Threat modeling: 60 minutes. Please apply in English exclusively.

Title: Cloud Network Security Engineer (Puerto Rico) Location: SANTA ISABEL United States Job Description: Country: United States of America Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1 Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: What You Will Do - Support internal RTX business units by reviewing network security requests and assisting in the development of appropriate design recommendations. - Assist with the deployment and configuration of cloud firewall solutions, including applying network and security policies. - Perform day‑to‑day administration of Palo Alto and Checkpoint cloud firewalls under the guidance of senior team members. - Contribute to network security activities related to acquisitions and divestitures. - Help update and maintain information for DNS, DHCP, and IP Address Management systems. - Participate in rotational on‑call responsibilities as assigned. - Follow documented work instructions to complete daily tasks. Work instructions are available in English only. - Travel approximately 10%. Qualifications You Must Have - A University Degree or equivalent experience and minimum 2 years prior relevant experience, or an Advanced Degree in a related field and minimum 1 year experience. - Experience with network security fundamentals, including basic assessment and implementation of security requests. - Working knowledge of firewall configuration, NAT, and packet filtering. - Hands‑on experience with BGP routing in cloud or hybrid network environments. - Familiarity with supporting private and public cloud peering, with a focus on routing and firewall best practices. - Experience with common cloud authentication mechanisms and exposure to scripting languages such as PowerShell, Perl, VBScript, or Terraform. - Experience troubleshooting firewall or access‑related issues using logs or monitoring tools. - Ability to support the stability and lifecycle activities of firewall environments. - Experience working with DNS, DHCP, and IP address management systems. Qualifications We Prefer - Industry networking certifications such as CCNA, or equivalent. - Next‑Generation Firewall certifications (e.g., Palo Alto Networks, Checkpoint certifications) - Information security‑related certifications (e.g., CISSP, GIAC). What We Offer Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Learn More & Apply Now! Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Role Description Shift Pattern: Working 5 days over a 7 day period. Varied shifts given in advance. Key Responsibilities: - Maintain a security presence at our client site, ensuring a safe and enjoyable experience for customers and members of the public. - Represent the company in a professional manner and maintain PSA standards in relation to code of conduct. Qualifications - Current, Valid PSA License. - Fluent English written and oral. - Excellent attention to detail. - Ability to work on own initiative. - Ability to work with CCTV systems. - Must be able to provide clear and complete 5 year work history including references. - Excellent communication and report writing skills. - Ability to work flexible hours as required by the company. - Retail security experience required. - Fully Flexible. Benefits - Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people. - Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. - Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. - Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications! - Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) Company Description OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.