FAIRTIQ AG

Role Description As a Product Security Engineer at FAIRTIQ, you will play a pivotal role in enhancing and evolving our cybersecurity program, with a particular emphasis on application security. Working as part of a small, dynamic team, you will: - Design, implement, and manage key security activities such as vulnerability assessments, security scanning, security observability, detection engineering, and technical security documentation. - Automate manual work and improve existing solutions. - Act as a trusted advisor, guiding and educating teams on security best practices. - Contribute to securing our FAIRTIQ platform, products, and solutions, collaborating with people from the Tech Team and beyond. - Foster a living security culture. A typical day starts with a team stand-up to discuss achievements, plans, and address challenges the team is facing. You will collaborate with your squad or work autonomously on security solutions that empower colleagues to create services that match our own and our users’ high security bar. You’ll also apply your technical and communication skills by advising and enabling peers across teams to make sure security is embedded from the start. Role responsibilities: - Implement new security solutions contributing to a secure SDLC. - Improve and optimise existing security solutions. - Advocate for technical security awareness across the Tech and Product organisation, setting the standard through your work and example. - Provide support and security guidance, contributing to secure software development. - Conduct technical design reviews and perform structured threat modelling to identify and mitigate potential risks. Qualifications - Bachelor’s or Master’s degree in Computer Science, Telecommunications, or a related technical field, or equivalent practical experience. - 3-4 years in a role with security exposure. - Strong grasp of web, mobile, and cloud security concepts, including security protocols, basic cryptography, and network security. - Familiarity with secure software development practices. - Proficient in Java, Python, or shell scripting. - Basic understanding of disciplines like vulnerability management, security observability, and security incident response. - Analytical mindset with strong problem-solving skills. - Eagerness to learn and stay updated with emerging technologies. - Strong communication, humility, and a collaborative spirit, with the ability to work effectively across teams. - Excellent proficiency in English (written and spoken). - Engagement in extracurricular activities like Capture The Flag (CTF) competitions, bug bounty programs, or other security challenges is a bonus. Benefits - A healthy culture based on respect, inclusion, diversity, and individual empowerment. - Dynamic and international work environment. - Chance to be part of a fast-growing, international tech company. - Competitive salary package. - Budget and support for self-improvement. - Creativity and innovation boosters with our “Tech Joker Days” (work on whatever you think may help FAIRTIQ). - Lots of leadership opportunities (tech, people). - Flexible working hours & fully remote work. Recruitment Process - Screening with Pedro (from the People Team): ~45 minutes. - Tech Screening: 60 minutes. - Problem solving with code: 60 minutes. - System design & Threat modeling: 60 minutes. Please apply in English exclusively.

Role Description We are looking for a Senior Strategic Account Programme Manager (80-100%) based in the DACH region or Denmark to take ownership of some of our most important customer relationships across Europe. In this role, you'll work closely with key partners in Denmark - one of FAIRTIQ's most strategic markets - and play a pivotal role in shaping the future of sustainable mobility. Your Mission: - You are the strategic partner to some of FAIRTIQ's most important customers. - Build trusted relationships with senior decision-makers. - Develop long-term account strategies. - Ensure that customer objectives and FAIRTIQ's business goals remain aligned. - Contribute to customer success, commercial growth, and FAIRTIQ's long-term strategy. - Shape how we work with our most important partners. - Contribute to the continued development of the entire team. What You'll Do: - Own and grow a portfolio of FAIRTIQ's most strategic customer accounts. - Build trusted relationships with senior stakeholders, executives, and decision-makers. - Shape the public transport experience of millions of people. - Develop and execute long-term account and growth strategies. - Identify commercial opportunities and drive customer retention, growth, and satisfaction. - Act as the strategic bridge between customers and FAIRTIQ's Product, Tech, Operations, and Markets teams. - Bring customer and market insights into strategic and product discussions. - Represent FAIRTIQ in customer meetings, industry events, and conferences. - Support the growth of the Strategic Accounts function by coaching colleagues and sharing best practices. Qualifications - Several years of experience in Strategic Account Management, Customer Success, Business Development, Consulting, Programme Management, or a comparable customer-facing role. - Experience in public transport, mobility, SaaS, or consulting within these industries. - Strong understanding of stakeholders, challenges, and commercial drivers. - Proven success managing complex enterprise and/or public-sector partnerships. - Strong commercial acumen and a track record of driving growth and business outcomes. - Experience coaching, mentoring, or developing colleagues. - Experience developing long-term customer strategies and leading strategic initiatives. - Excellent stakeholder management, communication, and relationship-building skills. - Business-fluent English; additional European languages are a plus, particularly German, French, or Danish. - Willingness to travel occasionally across Europe. Benefits - A key role with direct impact on FAIRTIQ's growth, strategy, and product evolution. - The opportunity to work with leading transport authorities and operators across Europe. - A fast-growing, international company with a proven product and ambitious goals. - A collaborative, supportive, and purpose-driven culture. - Flexible working hours, mobile office, and a work-from-anywhere policy. - Part-time options (80–100%). - Budget and support for professional development and continuous learning. - Competitive local benefits depending on your country of employment.

We are FAIRTIQ! FAIRTIQ is the leading mobile pay-as-you-go provider that simplifies public transport ticketing using an innovative geo-positioning based technology. We use state-of-the-art technology and methods for software development in order to evolve our products and support our rapidly growing user community. FAIRTIQ was founded in 2016 as a start-up with the mission of providing the easiest way to sustainable mobility for everyone, everywhere. Very quickly, FAIRTIQ has become the reference for usability and ease of use in public transport both by the industry and the users. Today, the company counts over 140 employees in seven countries. Our technology is usable all over Switzerland, Liechtenstein and Denmark, as well as several parts of Germany, Austria, France, the Netherlands and Czech Republic with constant increase in reach. FAIRTIQ is growing, and you can grow with us! Who we are looking for Are you passionate about digital products? Do you love the continued challenge to keep users happy while rocking an industry? Do you want to join a team of highly motivated and fun people? Then you came to the right place! We are looking for a Product Designer 80-100% in Europe (remote) for both app and web interfaces to make access to sustainability even easier! In this role, you will be part of our product team, dedicated to innovating and promoting our product portfolio. Together, we strive to create experiences that truly resonate with our users. Join us in our mission to redefine mobility! Your Responsibilities - You collaborate with product managers to shape and evolve our products, taking the lead on the user experience and visual design of our web and mobile applications. - You conduct user research, both quantitative and qualitative, to inform product design decisions - both on strategic and feature level. - You collaborate with the development team throughout the design process to identify solutions that are technically feasible, respect platform specifics, and enable a smooth and high-quality implementation. - You maintain and continuously enhance tools which allow efficient collaboration with e.g. the development team (such as building and maintaining the design system). - You collaborate with the marketing team to ensure a consistent and coherent brand experience across all user- and client-facing touchpoints (such as the website, app, and similar channels). - Work in an agile product team to turn ideas and insights into valuable product features, delivering improvements early and iterating based on feedback. Your Requirements - You are a strong team player who enjoys collaborating across disciplines and values open dialogue, feedback and different perspectives. - You are an innovative, creative and action-oriented person with a degree in UX design or a related field, a concrete and quantifiable experience in a similar position and high affinity with the field of user interaction and product development. - Min. 5 years of work experience in a similar role. - Fluent in English and preferably German (French and other languages are a plus). - You have strong analytical and communicational skills and understand the potential of data-driven decisions. - You have strong experience with design and prototyping tools such as Figma, collaborate visually using tools like Miro, and use sketches and prototypes to explore ideas and communicate design decisions with the team. - You understand how to identify the true needs of users through research, customer journey mapping, interviews and apply the insights to the design strategy and business needs. - You have experience using design thinking methods in workshops settings. - It is an advantage if you have experience in the systematic analysis of user behaviour to draw UX / UI improvements. - It is an advantage if you have experience in creating illustrations and simple animations. - Personally, you demonstrate a high degree of self-motivation, social competence, flexibility and resilience. At FAIRTIQ, we believe that our employees are our biggest asset. A healthy culture, based on respect, inclusion, diversity and individual empowerment is the key to our success story. We Offer - Dynamic and international work environment with the chance to participate in multiple roles. - The opportunity to contribute to a highly innovative and market-proven product in a fast growing, international scale-up. - Collaborative and supportive team environment. - Mobile office and flexible working hours, office location in Berlin, Bern and Zurich with work-from-anywhere policy. - Possibility for part-time work 80-100%. - Budget and support for self-improvement and further education. - Discounts on public transport as well as benefits for sports promotion programmes (eg. Urban Sports subscription in Germany) At FAIRTIQ, we don’t just accept difference, we celebrate it, we support it, and we thrive from it for the benefit of our employees, our products and our community. FAIRTIQ is a proud equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Data Protection - Your personal data will be held by Fairtiq for a maximum of 12 months. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. Please contact dataprotection@fairtiq.com if you wish for your data to be removed.