Role Description To meet our challenges, we are looking for our next Customer Solution Scientist , within our Health and Pharma Solutions Business Unit to reinforce our team! This position can be remotely based in Italy, Germany or Poland. Your mission? - Create value for both our customers and Roquette by offering deep technical support, training, and strong collaboration on innovative and established solutions to our customers in EMEA. - Work closely with the European TS&D Application Scientist, R&D, Sales, and the Marketing teams. Your experience and talents will make the difference to: - Provide high-level technical expertise on pharma excipients and applications, leveraging deep product and formulation knowledge to design innovative solutions. - Drive customer success through technical leadership and support, including troubleshooting, training, and hands-on guidance across formulation development and scale-up activities. - Build and manage strong relationships with Roquette’s customer R&D teams in a specific territory in EMEA and select Global/Key Accounts, acting as a trusted advisor, identifying unmet needs, and translating them into value-added solutions and business opportunities. - Lead and execute customer-driven application and technical projects, ensuring prioritization, structured project management, and delivery of high-quality experimental data and reports. - Collaborate cross-functionally (Sales, Marketing, R&D, Regulatory, etc.) to align on strategy, support product launches, and deliver integrated customer solutions across regions and functions. - Contribute to innovation and strategic growth, by capturing voice of customers, identifying market trends, and translating insights into new applications, concepts, and business opportunities. - Enhance external visibility and thought leadership, through publications (example posters, papers, articles), presentations, and active participation in Pharma/Nutra trade fairs, as well as industry and academia networks to strengthen credibility and influence. Qualifications - Master or diploma in a relevant discipline, such as Pharmaceutical Sciences, Chemistry, Chemical Engineering, or Life Sciences. - 3-5 years pharmaceutical formulation and technical service or product development experience, which should include hands-on experience formulating tablets, liquids, and/or capsules, including scale up. - Excellent communication, presentation, and interpersonal skills. - Strong collaboration skills: ability to work effectively in a transversal team environment, with a high degree of autonomy whilst remaining a team player, constantly fostering collaboration. - Strategic thinking and good problem-solving. - Proficiency in Microsoft Office and CRM systems (Salesforce). - A willingness to travel is essential (up to 30%). - Fluency in English; additional languages like Italian, Spanish, Turkish, Arabic, are very much preferred. Benefits - Working in a great, collaborative and knowledgeable team. - Opportunities to learn and grow in an entrepreneurial environment that encourages creativity. - Our internal mobility policy. - The possibility to adjust the work-life balance through organizational flexibility. - Access to an external platform of listening by professionals. Contract - Base Salary: 60.000 € - 65.000€. - Contract type: Permanent contract (subject to probation period). - Working hours: Full-time. Leadership Skills - Act like a valuable team player. - Target quality and excellence. - Be disciplined and compliant. - Make decisions quickly and with determination.