Your Platform to Perform
Sales Engineer I
Location
United States
Posted
9 days ago
Salary
$120K - $145K / year
Seniority
Senior
Job Description
Sales Engineer I
Jellyfish
• Serve as a trusted technical advisor throughout the sales cycle, aligning our platform's value with each prospect’s needs. • Work closely with Account Executives to navigate complex sales cycles, delivering impactful product demonstrations and providing strategic recommendations. • Assist in designing and executing proof of concepts to showcase how our platform can solve customer challenges. • Partner with Product, Marketing, and Customer Success teams to ensure customer success and refine our sales approach. • Develop a deep understanding of the software development lifecycle, the evolving AI CodeGen tool space, and our platform to better serve customers.
Job Requirements
- 3+ years of customer facing experience and a minimum of one year in a Sales Engineering role.
- A strong grasp of modern software development practices, with the ability to clearly explain complex technical concepts.
- Hands-on experience or familiarity with AI-powered code generation tools (e.g., GitHub Copilot, Cursor, Claude), and a perspective on how they’re transforming developer workflows.
- A passion for solving real customer problems and delivering meaningful business outcomes.
- Ability to present, demo, and articulate technical solutions to various personas across all levels of the organization.
- Thrives in fast-moving environments; quick to learn, iterate, and take initiative.
- Works cross-functionally with sales, product, and customer success to drive value and results.
Benefits
- Ocassional travel may be required
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Role Description As Canva scales its impact across education globally, we're looking for an Education Solutions Engineer to help streamline the technical integration experience for school districts, ministries of education, universities, and strategic education partners. - Partner across Product, Engineering, Support, and Sales & Success teams to solve complex challenges related to authentication, SSO, rostering, provisioning, and learning management system (LMS) integrations. - Identify technical blockers, design scalable solutions, and help shape the processes, documentation, and product improvements that enable Canva to support education customers at scale. - Serve as a trusted technical advisor for customers with complex integration needs, leading discovery, troubleshooting issues, and working with engineers to scope and deliver solutions for unique environments and custom technology stacks. - Own the technical aspects of Canva's relationships with key education technology partners, helping expand and strengthen our ecosystem of authentication, rostering, and LMS integrations. At the moment, this role is focused on: - Identifying and solving technical onboarding and integration challenges for education customers around the world, particularly related to SSO, authentication, rostering, provisioning, and LMS connectivity. - Partnering with Product and Engineering teams to design and implement scalable solutions that improve onboarding, adoption, and customer success. - Acting as the technical lead for strategic school districts, ministries of education, and universities with complex integration requirements. - Supporting discovery, design, testing, and rollout of custom solutions for customers with unique technology environments. - Managing technical relationships with education technology partners, including LMS, authentication, and rostering providers. - Creating documentation, processes, and training that enable Support and Success teams to confidently resolve integration-related issues. - Translating customer requirements into actionable product feedback and helping influence Canva's education integration roadmap. - Identifying patterns across customer requests and technical challenges to drive product improvements and operational efficiency. Qualifications - Deep experience working with authentication, identity management, rostering, LMS platforms, or enterprise software integrations. - Comfortable discussing technologies such as SAML, OAuth, OIDC, SCIM, LTI, OneRoster, APIs, and enterprise provisioning systems. - Ability to translate complex technical concepts into clear, practical guidance for non-technical audiences. - Enjoy building relationships across customers, partners, and internal teams, and comfortable navigating a wide variety of stakeholders. - Strong systems thinking and ability to identify scalable solutions to technical, operational, and customer challenges. - Equally comfortable troubleshooting a customer issue, collaborating with engineers, and presenting recommendations to leadership. - Passionate about helping educators and students succeed through technology. - Willing to work flexibly across time zones to support global customers and colleagues. Benefits - Equity packages - we want our success to be yours too. - Health benefits plans to support you and your wellbeing. - 401(k) retirement plan with company contribution. - Inclusive parental leave policy that supports all parents & carers. - An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more. - Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally.



