• Build and maintain strong relationships with founding engineers and technical leadership at startups in the Bay Area. • Serve as the main point of contact for startup inquiries and support. • Act as a liaison between the startup community and the company. • Create technical content such as blog posts, tutorials, videos, and documentation. • Develop code samples, demos, and SDKs to help developers understand and use our products. • Present technical talks, webinars, and workshops at developer events. • Advocate for our products and technologies within the developer community. • Gather feedback from developers and provide insights to product and engineering teams. • Collaborate with product management to align product development with developer needs. • Create and manage developer forums, communities, and user groups. • Organize and participate in developer events, meetups, and hackathons. • Foster a sense of collaboration and support within the developer community. • Develop and deliver educational resources, training materials, and documentation. • Provide guidance and best practices to help developers succeed with our technologies. • Conduct technical workshops and training sessions. • Utilize data and analytics to track developer engagement and measure the impact of developer advocacy efforts. • Provide data-driven insights and recommendations for continuous improvement. • Prepare regular reports on developer community performance.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences. What you'll do The Developer Experience team exists to build a world-class developer experience for Airwallex's global customer base. Finding and building elegant solutions to helping developers navigate and build in a deeply complex space will be key to success. The successful candidate will need to work closely with product and engineering teams across all of the financial products and services we support, along with partners from key support functions. Importantly, having a deep appreciation for our customers' business will ensure the team's ongoing success. AI-assisted development has quickly become a norm for the industry. As the Senior Product Manager you will have a particular focus on bringing Airwallex capabilities closer to the environments that developers and vibe-coders operate in, making it easier for developers to integrate with Airwallex and delight customers. This role is based in SF Responsibilities: - Build and own new AI developer tools like Airwallex's Developer MCP tool, agent development toolkits, and direct integrations with other AI platforms to facilitate easier testing and integration with Airwallex. - Stay on top of the evolving trend for developers' ways of working, tooling (Cursor, Claude Code, N8N etc.) and design the product strategy roadmap for the team. - Identify what needs to improve with our current Client APIs, including SDKs, Product Documentation, Webhooks, Simulation APIs, and developer portal tools. - Advocate for and engage with the developer community, driving developer advocacy and growth, and drive adoption for the AI developer tools we ship. - Communicate product strategy effectively to both technical and non-technical stakeholders. - Analyze complex problems with attention to detail, using data and first-principle insights to guide decisions. - Demonstrate ownership and drive to rapidly implement ideas and solutions. - Collaborate effectively in cross-cultural and cross-functional teams. - Balance user needs with commercial strategy to drive meaningful product growth. - Engage in technical discussions and architectural planning with engineering teams. Who you are - 6 + years of overall professional experience. - Bachelor's Degree in Engineering, Computer Science, or another related STEM discipline. - Experience in product management, ideally within Developer Experience or highly technical fields. - Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences. - Strong desire to influence the developer community, with demonstrated social presence being a bonus. - Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights. - Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time. - Ability to thrive in cross-cultural and cross-functional teams. - Experience considering both user requirements and commercial strategy in order to drive meaningful product growth. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

Title: Senior Developer Experience Engineer Location: Monett United States Job Description: At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We're seeking a Senior Developer Experience Engineer to join the team at a pivotal moment in our growth. As our Jack Henry developer documentation currently serves thousands of developers, it has become one of the most important touchpoints between Jack Henry and the developers who depend on us. This role exists to own that touchpoint. You'll treat Jack Henry's developer documentation as a product: benchmarking our developer experience against industry leaders, shipping interactive docs and content infrastructure. You'll partner closely with our engineers, SDK teams, and product partners to shape the strategy - and you'll write the code that brings the content to life. You'll join our Developer Relations team as a key partner with real influence on the strategy, tools, and culture we build together. The team is small and fast-moving, and we're looking for someone who's excited about that kind of ownership. This is the right role for a senior engineer to own docs-as-code and infrastructure, with strategic latitude, in an already mature developer-facing platform. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Louisville, KY; Cedar Falls, IA; Birmingham, AL; or Charlotte, NC. This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: - Develop and enhance the Jack Henry Developer Relations Portal following engineering best practices and standards. - Lead the design, planning, and delivery of new features, breaking work into clear, manageable tasks for the team. - Ensure reliability, scalability, performance, and quality are built into all development efforts. - Represent the team in technical discussions and decision-making (e.g., discovery sessions). - Troubleshoot and resolve issues across release pipelines and production environments. - Own the developer documentation platform end-to-end, including architecture, UX, and roadmap, benchmarking against industry standards. - Design and deliver interactive, accessible documentation experiences (e.g., code samples, API explorers, tutorials, and videos). - Build and maintain templates, tools, and contribution guides to enable scalable documentation creation across teams. - Produce high-impact developer content, including guides, tutorials, and video walkthroughs. - Manage and continuously improve documentation infrastructure (site generation, CI/CD, previews, search, and analytics). - Leverage modern agentic coding tools (e.g., Claude Code, Cursor) to accelerate development and documentation workflows. - Establish and maintain documentation processes, including style guidelines, contribution workflows, review standards, and audit practices. - May perform other job duties as assigned. What you'll need to have: - A minimum of 6 years of experience in documentation, developer experience, or developer education roles for a developer audience - Demonstrated ability to organize and structure complex technical content (information architecture/content modeling) - Experience improving developer documentation for usability, clarity, and navigation - Hands-on use of AI coding tools (e.g., Cursor, Claude Code, GitHub Copilot) in day-to-day workflows - Experience creating both written documentation and video/screencast content for technical audiences What would be nice for you to have: - Docs-as-code experience: comfort opening PRs against the docs platform itself - modifying site generators, CI workflows, content tooling, and search infrastructure - not just authoring Markdown. - Strategic and audit thinking: experience benchmarking documentation, identifying systemic gaps, and producing actionable roadmaps - not just executing the next ticket - Familiarity with OpenAPI specifications or interactive API documentation - Bachelor's degree in Computer Science. - Previous experience developing technical documentation for engineers or developers. - Proficiency with Web Components. - Familiarity with Polymer or Lit. - Solid understanding of security, API design, design patterns, and browser environment. - Experience with front-end build systems such as webpack or rollup. - Experience with Continuous Integration/Continuous Deployment (CI/CD) systems. - Experience tracing a request through the network stack. - Experience with SSOs, Plugins, or APIs. - Experience implementing OAuth2/OpenID Connect. - Experience supporting an application in production. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

Role Description We are hiring a Senior Developer Advocate, North America to be the technical face of VictoriaMetrics in the NA observability community — on HackerNews, in CNCF working groups, on KubeCon and other conference stages, and in the Slack and Discord channels where SREs and platform teams make solution decisions. This is a hands-on, technically credible role: you will ship code, write deep technical content, speak at conferences, and influence our product roadmap with what you hear from the community. You will work directly with our founders, engineering team, dev rel and marketing team, and you will have meaningful autonomy to shape how VictoriaMetrics shows up in the North American developer community. What You Will Do - Technical content and code (≈40%) - Write deep-dive technical blog posts - Build and maintain reference architectures, demo repositories, and working examples on GitHub. - Contribute small fixes, docs PRs, and integration improvements to VictoriaMetrics, VictoriaTraces, VictoriaLogs, and our overall stack. - Produce audio-visual content alongside your colleagues; screencasts, conference recordings, podcast appearances, technical interviews. - Community engagement and advocacy (≈30%) - Maintain a credible, non-promotional presence on HackerNews, Reddit (r/devops, r/sre, r/kubernetes, r/grafana), CNCF Slack, the Prometheus and Grafana community channels, X/LinkedIn, and the Slack/Discord communities where observability conversations happen. - Answer technical questions, weigh in substantively on comparison threads, and help users debug real problems. - Partner with our Marketing Manager to develop online spaces, social presence, and partner programs that encourage peer support around our open-source projects. - Speaking and events (≈20%) - Submit CFPs to and speak at North American conferences and meetups per year. - Run online workshops, office hours, technical training, and developer-day style events. - Represent VictoriaMetrics on podcasts, panels, and industry roundtables. - Feedback loop and product influence (≈10%) - Synthesize community signal into concrete, actionable input for engineering and product leadership. - Advocate internally for feature, documentation, and DX improvements based on what you hear from users. - Coordinate with our cross functional leads and counterparts in marketing for alignment and cohesion. Qualifications - 5+ years in a developer-facing role — developer advocacy, evangelism, developer experience, or hands-on SRE / observability engineering with substantial public output. - Production experience with at least two of: Prometheus, VictoriaMetrics, Thanos, Cortex, Mimir, InfluxDB, OpenTelemetry, Grafana, Loki, or Tempo. - Comfortable reading and writing Go. You should be able to file substantive issues against VictoriaMetrics, read the source to answer your own questions, and contribute small PRs. - Fluency with PromQL and/or MetricsQL — you can debug a slow query, not just write one. - Hands-on Kubernetes experience: Helm charts, operators, kubectl, the realities of running stateful workloads in production. - Demonstrable public footprint: personal blog, conference talks, OSS contributions, or a substantial GitHub presence. - Excellent written and verbal communication. Comfortable presenting to a room of skeptical engineers. - Experience speaking at technical conferences; ideally CNCF or observability-focused (KubeCon, SREcon, and regional CNCF meetups). Preferred Qualifications - Experience with VictoriaMetrics or similar open source monitoring and observability tools. - Previous experience in a user/customer-facing role. What We Offer - Competitive salary benchmarked against North American market data. - Fully remote work, flexible hours, and a small, senior team that respects async work. - Support for your professional and personal growth: you will work directly with our founders, marketing team, and our design and engineering teams; your community feedback shapes the roadmap. - Autonomy and active support for initiative you bring: you decide where to spend your time within the strategic priorities we set together. - A platform with 1B+ downloads and Fortune 500 customers — the audience is already there. - The chance to make a real impact on our technology and user community. Interview Process - Introductory Video Call - Interview with hiring manager & Head of DevRel - Interview with Chief Marketing Leader - Interview / technical interview with Founders & team members - Offer: Embark on your journey with VictoriaMetrics