Gainwell Technologies is an award-winning digital health technology company that supports the administration of healthcare and human services programs. In past
Business Process Consultant
Location
United States
Posted
1 day ago
Salary
$69.4K - $99.2K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Business Process Consultant
Gainwell Technologies
Role Description Gainwell Technologies is seeking a highly motivated and detail-oriented Lean Six Sigma Green Belt to join our Customer Experience (CX) team. This role will be instrumental in documenting processes, recommending improvements, writing procedures, and creating Standard Operating Procedures (SOPs) for all CX functional areas. The ideal candidate will work closely with Lean Six Sigma Black Belts and other team members to ensure comprehensive and standardized process documentation that aligns with best practices. - Process Improvement: - Analyzes, plans, and implements moderately complex operational process improvement needs. - Acts as a re-engineering consultant to other transformation teams. - Process Documentation: - Works closely with Lean Six Sigma Black Belts and CX teams to document existing processes. - Conducts a thorough gap analysis to identify inefficiencies and suggest improvements. - SOP Development: - Writes and maintains clear, concise, and standardized Standard Operating Procedures (SOPs). - Regularly reviews and updates SOPs to ensure accuracy and relevance. - Quality Assurance: - Conducts periodic reviews and validations of process documentation. - Gathers feedback from stakeholders and operational teams to refine documentation. - Training Support: - Collaborates with the training department to align training materials with documented processes. - Assists in the development of training programs and evaluates their effectiveness. - Documentation Standards: - Develops and implements documentation standards and best practices. - Creates and maintains documentation templates, tools, and resources. - Collaboration: - Works with cross-functional teams to gather information and clarify process details. - Engages with stakeholders to understand their needs and incorporate feedback. - Reporting and Communication: - Tracks and reports progress on documentation projects. - Communicates findings, recommendations, and updates to team members and stakeholders. Qualifications - Bachelor's degree or equivalent combination of education and experience - Bachelor's degree in STEM, business administration, or healthcare preferred - Green Belt Certification required - Five or more years of organizational change consulting experience - Experience working with business re-engineering processes and the technology industry - Proven experience in process mapping, SOP development, or documentation in complex environments - Experience working with re-engineering tools, methods, and techniques - Strong writing skills and attention to detail - Proficiency in facilitating meetings with Microsoft Office tools Requirements - Remote-based opportunity within the United States - Opportunities to travel through your work (0-25%) - Video cameras must be used during all interviews, as well as during the initial week of orientation - The deadline to submit applications for this posting is 7/30/2026 - The pay range for this position is $69,400.00 - $99,200.00 per year Benefits - Generous, flexible vacation policy - 401(k) employer match - Comprehensive health benefits - Educational assistance - Leadership and technical development academies
Related Guides
Related Categories
Related Job Pages
More Business Operations Jobs
• Manage day-to-day execution across relevant functional areas, ensuring seamless delivery across the full client lifecycle — from pilot scoping through implementation, renewal, and ongoing engagement. • Own pricing and utilization management analytics, applying financial and analytical rigor to structure deals that balance client needs with Papa's commercial objectives. • Lead client implementation processes end-to-end, driving cross-functional accountability across CS, Ops, Product, and Engineering to deliver on milestones and SLAs. • Own the cross-functional issue log, triaging and resolving complex, systemic client escalations and operational issues in partnership with Product, IT, Operations, Sales, and Data teams. • Serve as a workstream owner on key company-wide initiatives, driving execution from scoping through delivery with clear accountability and stakeholder alignment. • Manage and develop 1-2 direct reports, providing clear direction, feedback, and growth opportunities. • Identify and close operational gaps across relevant functional areas, deploying effective processes and tooling to improve performance and scalability.
Business Operations Lead
Future U PodcastJeff Selingo and Michael Horn discuss what’s next for higher ed and talk with the newsmakers you want to hear from most.
• Drive end-to-end strategic initiatives from exploring new markets to accelerating growth in existing product lines. • Build strategic frameworks to evaluate customer segments, GTM approaches, and geographic expansion opportunities. • Form hypotheses, run analyses, and turn ambiguous challenges into concrete recommendations. • Build scalable systems, tooling, and processes for sales, marketing, and agent development. • Contribute to pricing/monetization, sales comp, revenue forecasting, and GTM org design. • Improve operational rigor and predictability across the GTM motion. • Lead high-impact projects across core operations, strategic finance, KPIs/board reporting, and growth. • Support commercial strategy, pricing, packaging, and broader GTM initiatives. • Build processes that improve execution and visibility as the company scales. • Leverage data, LLMs, automation, and tooling to surface insights and streamline workflows. • Build models, dashboards, or lightweight internal tools that improve decision-making and execution.
Business Systems Manager – Biotechnology
CatenaEmpowering Talent. Elevating Companies. Uniting Success.
• Lead the migration from Salesforce to HubSpot or Zoho • Maintain existing client portal integration through the transition • Take over maintenance of a laboratory information management system and patient database • Identify operational gaps and build new integrations for front office and sales teams • Consolidate a modern systems stack owned in-house that reduces dependence on outside developers
Role Description Als Senior Business Process Manager im Bereich Supply Flow & Central Disposition übernimmst du eine Schlüsselrolle in der Gestaltung, Harmonisierung und kontinuierlichen Verbesserung unserer End-to-End-Supply-Chain-Prozesse. - Stell sicher, dass die Flow- und Supply-Chain-Strategie von GROPYUS in robuste, skalierbare und effiziente Geschäftsprozesse übersetzt wird – von der Produktionsplanung über Transport bis zur Baustellenlogistik. - Fokus auf Prozessdesign, Operational Excellence und datengetriebener Steuerung, mit starkem Bezug zur operativen Umsetzung. Qualifications - Abgeschlossenes Studium in Supply Chain Management, Wirtschaftsingenieurwesen, Logistik oder einem vergleichbaren Bereich - Mehrjährige relevante Erfahrung (ca. 5 – 10 Jahre) im Business Process Management, Supply Chain Management oder in der Produktions- bzw. Projektlogistik - Erfahrung in der Gestaltung und Optimierung von End-to-End-Prozessen in komplexen, dynamischen Umfeldern - Starkes Verständnis für Materialflüsse, Produktionslogistik, Engpassmanagement (TOC) und Transportprozesse - Praxis mit Anwendung von ERP-/APS-Systemen, Track-&-Trace-Lösungen sowie KPI-basierter Steuerung - Analytische, strukturierte und lösungsorientierte Arbeitsweise gepaart mit hoher Umsetzungsstärke - Ausgeprägte Kommunikationsfähigkeit und die Fähigkeit, Veränderungen bereichsübergreifend voranzutreiben - Begeisterung für Prozessoptimierung, Digitalisierung und industrialisierte Bauprozesse - Verhandlungssichere Deutsch- und sehr gute Englischkenntnisse Benefits - Enorme Menge an Eigenverantwortung und Raum, um Zeichen zu setzen - auf allen Ebenen unserer Organisation - Flexibilität bei der Wahl des Arbeitsorts (zuhause, im Park oder im Büro) - Fokus auf Ergebnisse und individuelle Arbeitszeiten - Aktive Förderung von Vielfalt und Integration im Team - Teilnahme am Erfolg von GROPYUS durch Aktienoptionen
