• Respond to inbound customer inquiries via phone and email • Identify customer needs and provide optimal product solutions • Educate potential clients on their insurance options • Accurately enter pertinent customer data • Work effectively in an AI-driven environment

Role Description - Conduzir as calls de venda (Zoom/telefone) com donos de empresas de home service nos EUA, já agendados pelo funil; - Qualificar o prospect, apresentar a oferta de geração de leads no modelo 100% performance e fechar; - Contornar objeções (preço, desconfiança, experiências ruins anteriores), seguir o script e manter a cadência; - Registrar tudo no CRM (GoHighLevel) e tocar o follow-up de quem não fecha na hora; - Dar feedback do que ouve nas calls para calibrar oferta e copy. Qualifications - Inglês fluente; - Ensino superior (desejável); - Comunicação persuasiva e carismática; - Técnicas de closing e contorno de objeções; - Experiência prévia com fechamento. Benefits - Salário: R$ 2.000,00 + 50% de comissão por venda fechada; - Modalidade: 100% Home Office; - Contratação: PJ; Company Description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Director, Retention Account Executives (RAE) leads enterprise-level customer retention strategy and execution for Business Customer Loyalty and Retention operations. This role owns retention performance outcomes including save rate, churn reduction, revenue preservation, renewals, and sales of value-add solutions while directing multi-layer teams within a call center environment. The Director sets operational, performance, and quality standards for inbound save queues, proactive outreach, and loyalty programs, and partners cross-functionally to improve customer outcomes, operational efficiency, and long-term retention strategy. This role translates customer insights and performance data into process improvements, offer optimization, and policy recommendations that support business objectives. Current or previous CB Sales leadership experience highly preferred Job Description Core Responsibilities - - Own and execute customer retention strategy across inbound and outbound channels - Drive achievement of retention goals, save rate performance, churn reduction, and revenue preservation, and sales of value-add solutions - Provide overall leadership and direction to Business Class Retention / RAE teams - Ensure consistent and effective use of marketing campaigns, save offers, and retention programs - Oversee daily retention operations including work queues, call handling, and system utilization - Establish performance management routines including KPIs, dashboards, and operating reviews - Track, analyze, and report retention performance, trends, and customer feedback - Oversee call quality, monitoring, coaching, and training programs for retention teams - Develop and execute coaching strategies to improve negotiation, objection handling, and solution-saving skills - Improve retention processes, workflows, and operational efficiencies - Ensure compliance with policies, procedures, and offer governance standards - Collaborate with Sales, Operations, Finance, IT, Legal, and other partners to resolve complex customer issues - Serve as escalation leader for high-impact or complex customer retention cases - Drive a positive, high-performance culture aligned to customer experience and sales objectives - Hire, develop, coach, and evaluate leaders and frontline retention staff - Analyze retention drivers, disconnect reasons, and market intelligence to inform strategy - Support departmental budgeting, resource planning, and capacity alignment - Exercise independent judgment in matters of operational and customer significance Shares successes and new ideas with team members to achieve both individual and team goals. - Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. . Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. - Win as a team - make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors and our communities. Disclaimer: - This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment. Skills: Retention Strategies; Customer Retentions; Retention Programs; Revenue; Sales; People Leadership Salary: National Pay Range: $90,665.60 USD-$212,497.50 USD Illinois Pay Range: $96,332.20 USD - $186,997.80 USD Colorado Pay Range: $101,998.80 USD - $195,497.70 USD Hawaii Pay Range: $118,998.60 USD - $178,497.90 USD Washington DC Pay Range: $130,331.80 USD - $195,497.70 USD Maryland Pay Range: $107,665.40 USD - $195,497.70 USD Minnesota Pay Range: $101,998.80 USD - $178,497.90 USD New York Pay Range: $107,665.40 USD - $212,497.50 USD Washington Pay Range: $101,998.80 USD - $203,997.60 USD New Jersey Pay Range: $113,332.00 USD - $203,997.60 USD Vermont Pay Range: $107,665.40 USD - $169,998.00 USD Massachusetts Pay Range: $113,332.00 USD - $203,997.60 USD California Pay Range: $101,998.80 USD - $188,886.66 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Targeted Commission: $50,000.00 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +

Role Description Prospect (cold-call) via phone, email, and other methods to obtain qualified leads for a pipeline; consistently meet performance benchmarks for outbound calls and meeting scheduling to drive revenue growth. - Expectations for probationary period (hire month plus the following 2 calendar months): - Weekly average of 45 calls a day - Average 4 meetings scheduled per month - Expectations following probationary period: - Weekly average of 45 calls and/or 60 minutes of talk time per day - Average 1.5 sales per month - Maintain accurate records of interactions and activities in systems to ensure data integrity for reporting and pipeline management. - Assist leadership or team members with special projects, reporting, or administrative tasks as requested to support team efficiency and contribute to strategic initiatives. - Participate in internal meetings and training sessions to stay informed on company updates and continuously improve skills. - Support cross-departmental initiatives that enhance client experience or operational efficiency to foster collaboration and improve overall customer satisfaction. - Mentor or assist new team members during onboarding or training when requested to share knowledge and promote team development. Qualifications - Excellent interpersonal, verbal, and written communication skills. - Proficient in Microsoft Office, internet navigation, and general computer skills. - Comfortable making cold calls and handling objections. - Ability to maintain professionalism and a positive attitude in difficult situations. - Highly organized with excellent time management skills and attention to detail. - Driven with a strong desire to learn, grow, and develop sales skills within a dynamic company and growing industry. - Self-motivated to complete tasks independently. - Works well in a team and collaborates effectively. - Ability to prioritize tasks and adapt to changing priorities. - Portrays Logical Position's core values: Integrity, Driven, Transparent, Dynamic, Collaborative, and Fun. Requirements - Starting Pay Model: $19.25/hr + uncapped performance bonuses. - Pay Model after Probationary Period: $23.50/hr + uncapped performance bonuses. - Bonuses during probationary period: - $25 per completed meeting - $50 per closed express/non-recurring product - $100 per closed fully managed product - Bonuses after probationary period: - First 3 completed meetings/month: $25 each - Next 3 completed meetings/month: $50 each - Meetings beyond 6/month: $100 each - Closed express/non-recurring product: $100 - Closed fully managed product: $200 - Probationary Period ends after 2 full calendar months after hire date. Benefits - Paid Time Off: You will accrue 14 days in your first year and increases over time with tenure. - Volunteer Time Off: You will accrue 40 hours in your first year. - Paid Holidays: You will receive a minimum of 7 paid holiday and 3 floating holidays awarded per anniversary year. - Health, Vision, and Dental Insurance: Eligible on the 1st of the month following 60 days of employment, and LP will cover up to 75% for the employee premium depending on the plan that you select. - 401(k) Match: Eligible following 90 days of employment, and LP will match 100% of the first 4% of income contributed. - Paid Parental Leave: Eligible for up to 12 weeks. - Paid Bereavement: Eligible for up to 5 days. - Employee Assistance Program: Access to free and confidential coaching, counseling, work-life balance, and self-help resources. - Flexibility to Work From Home: Employees may choose to work from their home address. - Remote Office Space Reimbursement: Eligible for up to $100 following 30 days of employment to improve your remote office space. - Work/Life Balance: We encourage a healthy work/life balance for all employees. - A dynamic company with fantastic team culture atop a rapidly growing industry!