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Quality Assurance Specialist I
Location
Alabama + 14 moreAll locations: Alabama | Arizona | California | Colorado | Idaho | Illinois | Kansas | Kentucky | Nevada | Oklahoma | Michigan | Mississippi | Missouri | Tennessee | Texas
Posted
93 days ago
Salary
$24 - $30 / hour
Seniority
Senior
Job Description
Quality Assurance Specialist I
Aspire General Insurance
• Audit producers and processors; • Compose business correspondence for supervisors, managers and professionals; this includes responding to Department of Insurance complaints and drafting specialized letters to our insureds; • Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if processes were managed accurately; • Audit policy cancellation requests within company guidelines; • Organize and work with detailed office records, maintaining files and/or logs of various projects; • Audit processes for new business insurance policies, renewals, endorsements, and claims; • Process, prepare, and submit business or government forms; • Review and verify data, such as age, name, address on insurance applications and policies; • Transcribe data to worksheets and enter data into computer for use in preparing documents and present audit results; • Maintaining communication with Supervisor on progress of ongoing tasks and/or projects; • Anticipate project needs, discern work priorities, and meet deadlines; • Maintain that sensitive information regarding employees and the Company is kept confidential; • Provide back up when requested for other business needs • Complies with state and federal laws, Department of Insurance criteria, insurance carrier and Aspire General Insurance Services policies, procedures, and work rules; • Prompt and regular attendance; • Other duties as assigned.
Job Requirements
- Experience in the property and casualty insurance industry required;
- Experience in related field and responsibilities required;
- Strong administrative qualities in back end processing;
- Advanced proficiency in MS Excel;
- High School diploma or GED required and college degree preferred;
- A clear understanding of insurance industry practices, standards and terminology;
- Ability to set priorities and perform multiple tasks;
- Ability to solve practical problems; deal with concrete variables in situations; and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Familiar with Microsoft Office;
- Ability to use Internet and adapt to new software programs and changes in technology;
- Ability to negotiate;
- Ability to adapt to a paperless environment.
Benefits
- Medical
- Dental
- Vision
- HSA*
- PTO
- 401k
- Company Observed Holidays
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