• Reporting to and supporting the Director, People Operations, the People Operations Generalist works to ensure smooth, efficient, and tech-forward business operations relating to the People Department. • Act as the primary lead and subject matter expert for the HRIS. • Responsible for system configuration, troubleshooting, user training, and regular data audits. • Build, optimize, and maintain automated workflows within the HRIS to streamline employee lifecycles and departmental efficiency. • Own the end-to-end execution of company payroll, ensuring absolute accuracy, timeliness, and compliance with federal, state, and local regulations. • Generate, analyze, and distribute routine and ad-hoc HR metrics and payroll reports to support data-driven decision-making. • Act as the primary point of contact for the employee base; answer inquiries regarding company policies, payroll, procedures, and benefits. • Facilitate seamless execution of onboarding, workforce management, leaves of absence, and offboarding. • Assist with the administration of all benefits and retirement programs. • Participate in the planning and execution of company culture events and employee experience initiatives. • Collaborate with hiring managers and talent acquisition to assist with sourcing, scheduling, screening, and moving candidates through the pipeline. • Leverage and maximize modern recruiting technology to optimize the hiring process. • Maintain comfort with, and curiosity for, AI tools and automation to improve daily HR operations, drafting, and productivity. • Draft and maintain HR policies, Standard Operating Procedures (SOPs), and employee communications. Regularly review existing practices for compliance updates. • Operate with high discretion and maintain the strict integrity and confidentiality of all business and HR matters, records, and data.

• Lead the onboarding and offboarding processes, ensuring a seamless and positive experience for all employees. • Partner with the Talent Acquisition team to support the hiring process. • Analyze HR metrics and prepare reports to support management decision-making regarding staffing, turnover, and cost analysis. • Awareness and support mediating and resolving disputes, disagreements, and conflicts between employees, or between employees and management. • Support fair, consistent, and legally compliant application of the company's disciplinary procedures, up to and including termination. • Manage and execute the end-to-end payroll process for all US and international employees (including contractors) using our current payroll systems. • Ensure accurate and timely processing of salaries, deductions, taxes, and statutory contributions, adhering to local, state, federal, and international regulations. • Maintain meticulous employee records, ensuring data integrity and compliance across all HR systems. • Serve as the primary internal resource for HR compliance, staying current on all relevant US labor laws (federal and state) and international employment legislation.

• Act as a primary HR partner for assigned business units, advising leaders on people strategy, performance, and organizational design. • Coach managers on effective people practices including feedback, development conversations, performance management, and career conversations. • Partner with leadership to translate company priorities into team-level people plans and measurable outcomes. • Design, deliver, and iterate programs that drive employee engagement, inclusion, and wellbeing. • Support onboarding, development, and offboarding to ensure consistent, high-quality experiences across the employee lifecycle. • Manage HR processes for your portfolio including role changes, leaves, accommodations, and compensation inputs, ensuring accuracy and timeliness in HR systems. • Maintain up-to-date employee records, documentation, and process guides following company policies and applicable regulations. • Partner with Talent and People teams to drive performance review cycles, calibration, and development programs. • Champion inclusive practices and collaborate on initiatives that foster belonging across remote and distributed teams.

• Design, build, and maintain secure, scalable integrations across the People Technology ecosystem. • Act as the technical backbone of interoperability between Darwinbox and external platforms while ensuring clean data flow, schema governance, and operational continuity. • Define integration architecture across the People Technology ecosystem connecting various systems. • Own field-level mapping and schema documentation for all integrated systems. • Manage Darwinbox APIs, webhooks, and data feed configurations for secure data transformations. • Monitor daily integration syncs and investigate integration failures for resolution. • Maintain integration documentation and enable cross-functional knowledge sharing.