• Partner with cross-department business stakeholders to support process and system improvements, leveraging existing enterprise-wide systems (e. g., Oracle, Snowflake, Conga CLM) and sales tools like Pardot (MCAE). • Collaborate with internal stakeholders to deeply understand, document, and communicate business processes and requirements in a clear, well-organized manner, as well as support end-user training and enablement programs. • Gather and translate business requirements into well-architected declarative solutions that best leverage the Salesforce platform within FICO's technical landscape and build proof-of-concepts (POCs) for new solutions and streamlined business processes. • Advise stakeholders on the feasibility, user experience, and business impact of proposed solutions. • Serve as a subject matter expert on FICO Salesforce Sales solutions and data integrations, influencing system design and integration approaches. • Design, build, and maintain high-quality custom solutions, upholding development best practices including peer code reviews, unit testing standards, and adherence to Salesforce governor limits. • Design and manage the execution of system and user acceptance testing to ensure high-quality solution delivery. • Manage project execution including project planning, communication, issue resolution, and change management. • Drive adoption of new technology and process changes in partnership with regional and global operations teams.

Role Description Join a high-impact team supporting a large-scale public sector Salesforce modernization and maintenance program. In this role, you will help design, build, and optimize enterprise Salesforce solutions that support millions of data records and thousands of users. Your technical leadership will directly influence system performance, scalability, and integration across critical business functions. If you thrive in complex environments where architecture, innovation, and team leadership matter, this is an opportunity to make a measurable impact. We are proactively building a talent pipeline for an upcoming project tied to an active RFP. This position is expected to begin in late Summer 2026, subject to contract award and final client approval. WORKSITE: Remote (United States) WORK SCHEDULE: Monday – Friday | PST Business Hours PAY RATE: Based on experience Responsibilities - Lead the design, development, and implementation of enterprise Salesforce solutions supporting large-scale user populations and complex data environments - Architect multi-tier integrated systems with high availability, load balancing, and scalable performance strategies - Guide technical teams through system enhancements, integrations, deployments, and production support initiatives - Collaborate with stakeholders, business teams, and cross-functional technical resources to define requirements and technical roadmaps - Ensure solution quality through code reviews, architecture governance, performance tuning, and compliance with best practices - Mentor and lead teams of developers, administrators, and analysts while supporting project delivery timelines Qualifications - 4+ years in a Salesforce Technical Lead, Solution Architect, or similar leadership role - 3+ years leading teams of at least five technical resources - Strong hands-on experience with Apex, Lightning Web Components, SOQL, SOSL, and RESTful API integrations - Experience designing and supporting enterprise Salesforce environments with 5,000+ users and 5M+ data records - Bachelor's degree required (or equivalent qualifying experience) - Active Salesforce certifications strongly preferred (Administrator, Service Cloud, Data Architect, Platform Developer II, Architect, or related) Benefits - Paid sick leave based on state regulations after 90 days of employment - Medical, dental, and vision coverage after a waiting period (60% paid by Fortuna) - Free TeleMedicine and Mental Health support for all employees and their families - Additional voluntary benefits: Group Life Insurance, Accidental Insurance, Critical Care, Short-Term Disability Company Description Fortuna is a certified veteran-owned IT consulting and staffing company, comprised of practicing professionals all of whom are committed to excellence in providing the most efficient and innovative information technology solutions customized to our clients' specifications. Career Site: www.gofortuna.com

Role Description Join a fast-moving technology team supporting enterprise Salesforce solutions for a large public sector environment. In this role, you will build and enhance Salesforce applications that directly support critical business operations and customer-facing services. Your development work will help improve performance, user experience, and system integration across large-scale platforms. If you enjoy solving complex problems and building scalable solutions, this is an excellent opportunity to grow your Salesforce career. We are proactively building a talent pipeline for an upcoming project tied to an active RFP. This position is expected to begin in late Summer 2026, subject to contract award and final client approval. WORKSITE: Remote (United States) WORK SCHEDULE: Monday – Friday | PST Business Hours PAY RATE: $65.00 Benefits - Paid sick leave based on state regulations after 90 days of employment - Medical, dental, and vision coverage after a waiting period (60% paid by Fortuna) - Free TeleMedicine and Mental Health support for all employees and their families - Additional voluntary benefits: Group Life Insurance, Accidental Insurance, Critical Care, Short-Term Disability What You'll Do - Develop, test, and deploy Salesforce solutions using Apex, Lightning Web Components, and platform best practices - Build integrations between Salesforce and external applications using RESTful APIs and web services - Create and optimize data queries using SOQL and SOSL to support system functionality and reporting - Partner with business and technical stakeholders to translate requirements into scalable Salesforce solutions - Troubleshoot production issues, support enhancements, and maintain system performance and reliability - Participate in Agile development cycles, sprint planning, testing, and release activities Qualifications - 3+ years of Salesforce application development experience - Strong experience with at least three of the following: Apex, LWC, SOQL, SOSL, REST APIs, Service Cloud, Marketing Cloud - Experience supporting enterprise-level Salesforce environments preferred - Bachelor's degree required (or equivalent qualifying experience) - Salesforce certifications such as Platform Developer I/II, Administrator, or App Builder preferred - Strong communication, problem-solving, and collaboration skills Company Description Fortuna is a certified veteran-owned IT consulting and staffing company, comprised of practicing professionals all of whom are committed to excellence in providing the most efficient and innovative information technology solutions customized to our clients' specifications. Career Site: www.gofortuna.com

• Design, develop, test, document, and deploy high-quality business solutions on the Salesforce platform based on industry best practices as well as business needs. • Deliver support and solutions for break/fix issues. • Communicate and collaborate with other technical resources and business stakeholders regarding status, technical issues and creative solutions. • Handle numerous projects/priorities using proven project management methodologies and sound development practices. • Monitor Salesforce.com usage for compliance and performance. • Have a good understanding of Salesforce Engineering best practices • Maintain security for Salesforce.com data.