Role Description Are you passionate about bridging science and strategy to drive progress forward? As a Public Comment Project Manager you will provide administrative, technical, and technology services to manage a portfolio of regulatory development and revision projects requiring public comment and/or interview data analysis and synthesis. In addition, you will manage people and processes to ensure that the projects are delivered successfully and meet client expectations. - Supports the design and implementation of programs and initiatives including developing objectives, drafting strategic & implementation plans and developing new workflows. - Develops and implements processes and procedures to enhance effectiveness and efficiency of team's operations. - Coordinates internal resources and external consultants and vendors to execute programs and projects. - Manages a small team providing mentoring and oversight and managing performance. May supervise staff, when appropriate. - Ensures projects are delivered on-time, within scope, and within budget and are technically sound and accurate. - Oversees the development of deliverables to ensure on-time delivery and high-quality. - Develops a detailed project plan to track progress and manage changes in project scope, schedule and costs. - May manage larger projects and teams, multiple concurrent projects, or interdisciplinary projects spanning multiple business units. - Manages relationships with clients and all stakeholders. - Provides advice on technical approaches to accomplish project objectives including meeting cadence, research approaches, resource needs, communication strategies, and data management. - Establishes and maintains relationships with external consultants, vendors, and partners. - Contributes to proposal writing and technical solutioning for relevant projects and may lead technical or management sections. - Performs other job-related duties as assigned. Qualifications - Bachelor's degree in science, health, healthcare or related area; Master's degree preferred. - 10 years' experience. - 2 years project management experience. Requirements - Experience with relevant research or programmatic software packages to accomplish project objectives. - Advanced ability to navigate web-based systems such as SharePoint, Teams and other electronic business systems and train others on their use. - Advanced skills with Microsoft Excel, PowerPoint, Word, and Outlook. - Excellent organizational skills and attention to detail. - Project and people management skills in budgeting, resourcing, planning, tasking, and risk management. - Ability to communicate results simply and effectively. - Ability to develop strong relationships with clients, stakeholders, and external vendors. - May have advanced knowledge in area of technical expertise. Skills that Set You Apart - Project Management Professional (PMP) certification. - Experience as a consultant to federal agencies. - Experience analyzing public comments or other qualitative data for HHS agencies. Benefits At Ripple Effect, we reward our employees for their contributions to our mission. Our comprehensive total rewards package includes competitive pay, exceptional benefits, and a range of programs that support your work/life balance and personalized preferences. Learn more about our benefits and culture here.

• Own a queue of procurement requests and drive each one to completion • Submit purchasing cases, issue POs, and send to vendors with delivery confirmation • Track active orders, follow up on delays, and coordinate with logistics and warehouse teams • Maintain accurate, audit-ready task records that include clean titles, correct dollar amounts, current statuses according to SOP documentation • Communicate regularly with vendors, approvers, and internal stakeholders to keep things moving • Submit sourcing cases when new suppliers need to be onboarded or when contracts are required for purchases • Coordinate with sourcing managers to gather quotes, evaluate supplier options, and move cases through the pipeline • Track sourcing case progress and communicate status updates to requesters waiting on approvals • Draft, route, and execute contracts including professional service agreements, master service agreements, and standalone purchase agreements • Coordinate signature routing through internal approval workflows and ensure timely execution • Track contract status from initiation through full execution, following up with all parties to prevent delays • Maintain organized records of contract documentation and link to associated purchase orders • Serve as the primary point of contact for vendor coordination on active orders • Maintain consistent, professional communication with suppliers regarding PO confirmations, delivery timelines, and issue resolution • Follow up proactively when vendors are unresponsive, escalating through alternate contacts when necessary • Ensure vendors have what they need to fulfill orders (shipping instructions, tax forms, receiving details) • Review and edit Standard Operating Procedure documents to reflect current workflows and best practices • Identify gaps or inefficiencies in existing processes and propose improvements • Contribute to the development of standardized language, templates, and documentation that keep the team consistent • Participate in monthly audits and use findings to drive continuous improvement • Meet established response times for task intake, vendor communication, and stakeholder updates • Monitor personal queue to ensure no request sits unactioned beyond SLA thresholds • Prioritize urgent requests appropriately and escalate blockers before deadlines slip • Maintain accountability through accurate task updates that reflect real-time status

• Lead all on-site activities of medium to large projects • Ensure cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements • Oversee all phases of project lifecycle, from planning to execution • Manage project financials, including budget tracking, cost control, and forecasting • Develop and maintain detailed project schedules • Lead cross-functional teams, fostering collaboration and resolving conflicts • Implement risk management strategies to mitigate issues impacting project quality, cost, or timeline • Drive successful execution of complex, large-scale projects with multiple stakeholders • Track project progress, generate regular reports, and communicate updates to senior leadership and stakeholders

Role Description Reporting to the Director of PMO, the Project Manager has hybrid responsibilities in project execution and strategy to contribute to our overall company objectives. Responsibilities include planning, coordinating, and delivering cross-functional projects that span product, engineering, operations, compliance, and go-to-market teams. As a growing 150-person organization, we move quickly and this role keeps work organized, stakeholders aligned, and outcomes on track without adding unnecessary process. You will help build and contribute to our AI-assisted project execution engine. You will own project plans end-to-end, anticipate, flag, and resolve risks, blockers and bottlenecks early, and keep momentum across a fast-paced, regulated environment. Our ICONIC values shape how you contribute to RockWallet. Key Responsibilities - Cross-functional Coordination - Collaborate with product managers, engineering managers, designers, compliance, operations, and external vendors to define project requirements and drive execution toward company goals. - Incorporate vendor and external partner deliverables where projects depend on them. - Drive day-to-day execution: run stand-ups and working sessions, track action items, and close loops so nothing gets handed off without resolution. - Planning & Risk Management - Plan, scope, and manage cross-functional projects end-to-end — defining objectives, milestones, owners, dependencies, and timelines. - Proactively identify risks, blockers, bottlenecks and changes; adjust plans based on new information and escalate the right issues at the right time. - Balance speed and delivery with sound judgment, compliance, and customer impact. - Stakeholder Communication - Keep stakeholders accountable, informed, aligned, and free of surprises. - Report project KPIs, status, and health to leadership on a regular cadence. - Demonstrate collaboration and decisiveness in resolving business problems, making decisions, and identifying priorities. - AI-Assisted Operations - Apply AI and automation tools to streamline project workflows, reporting, status updates, and documentation; recommend where they can add value. - Process Improvement - Continuously improve how projects are delivered by favoring simpler, smarter approaches over heavy process. - Influence and enhance project performance within a cross-functional environment. - Documentation Hygiene - Maintain clear, accurate project documentation including plans, decision logs, status updates, and retrospectives and ensure Asana and Jira hygiene and compliance with process standards. - Other duties as required. Qualifications - Bachelor’s degree in business, technology, or a related field, or equivalent relevant experience. - 10 - 12 years of project or program management experience, ideally in fintech, financial services, technology, or another fast-paced, regulated environment. - Understanding of or fluency with AI and AI tools, and how they can be applied to improve project delivery, reporting, and ways of working. - Proven ability to manage multiple projects in a fast-paced environment while maintaining high-quality standards and a working knowledge of project management methodologies and tools (e.g., Agile/Scrum, Kanban, Asana, Jira, or similar). - Strong analytical, organizational, and problem-solving skills. - Excellent written and verbal communication, with the ability to influence and align stakeholders without direct authority. - Demonstrates accountability while working independently with minimal supervision in a dynamic, remote environment. - Comfort with ambiguity and lean team environments. - Project management certification (e.g., PMP, CAPM, CSM, or PMI-ACP) is an asset. - Experience working in multi-cultural, remote, distributed team across time zones is an asset. Benefits - Remote, work-from-home role based in Canada. - A competitive salary. - Diverse and dynamic work environment. - Work-life balance and support for career development.