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Bilingual Customer Service Support – Healthcare
Location
France
Posted
3 days ago
Salary
$18 / hour
Seniority
Senior
Job Description
Bilingual Customer Service Support – Healthcare
Sutherland
• Provide customer service support to the providers via phone and email • Provide accurate reporting data in compliance with industry standard • Be point of contact for the event vendor management process includes activating and adding new vendors • Accurate issuance of payments to vendors and others • Generating pre and post event reporting • Must be comfortable assisting providers and staff by training them on event management details and event related responsibilities
Job Requirements
- Fluency in French AND English
- Exceptional customer service skills
- Proven written/communication skills with high attention to detail
- Good knowledge of MS Office
- Self-Driven, strong multitasking abilities
- Ability to work individually and with a team
- Prior experience in healthcare setting (preferred)
- Prior project/event planning experience (plus)
- SME/Floor support experience (plus)
Benefits
- $18.25/hour, paid training plus generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)
- Medical, dental and vision benefits
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
- We will provide all equipment
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