HBK - Hottinger Brüel & Kjær

Role Description We are currently looking for a Project Lead to support the delivery of HBK’s key transformation initiatives focused on evolving the organisation towards a clearer, more accountable and commercially effective operating model. The role will sit within the HBK People team and report directly to a senior HR leadership member, working as part of a small team supporting transformational, value-creating projects across the organisation. The Project Lead will be responsible for translating design principles into practical organisation design, governance, decision rights, accountabilities and ways of working. Working closely with senior leaders, the role will help ensure that design decisions are robust, aligned and implementable across HBK. This role is suited to someone who can combine strong project discipline with organisation design expertise, senior stakeholder management and the ability to turn complex business questions into clear, evidence-based choices. If you are energised by transformation, comfortable working through ambiguity and able to manage delivery in a complex, fast-moving environment, this position may be for you. Primary Responsibilities - Plan, structure and facilitate senior leader design workshops to resolve open design questions and move decisions forward. - Translate agreed design principles into detailed organisation design options, including structures, capabilities, accountabilities, role clarity and sizing assumptions. - Develop clear operating model artefacts, including governance structures, decision rights, interfaces, hand-offs, ways of working and escalation routes. - Build and test organisation design scenarios and workflows to assess practicality, business impact, risks, dependencies and implementation readiness. - Act as the interface into other transformation initiatives to ensure design decisions are aligned, coherent and do not create unintended complexity. - Maintain disciplined delivery governance, including project plans, decision logs, risks, issues, assumptions, dependencies and action tracking. - Partner with HR, Finance, Legal, Communications and business leaders to ensure proposed designs are commercially aligned, compliant, people-aware and capable of being implemented effectively. - Support implementation planning, business readiness and adoption activity so that outcomes are embedded into day-to-day leadership, governance and operating routines. Qualifications - Operating Model and Business Architecture Design – experience developing concepts of operation, operating model blueprints, functional models, capability models, governance frameworks and decision-rights frameworks. - Organisation Design – strong experience in organisational assessment, capability mapping, structure design, role development, spans and layers, sizing assumptions and accountability mapping. - Transformation Delivery – proven ability to manage complex projects, align multiple workstreams, maintain delivery governance and drive progress against milestones in a fast-moving environment. - Organisational Change Management – experience supporting change vision, leader engagement, stakeholder alignment, business readiness, adoption planning and behavioural change. Personal Skills - A proven track record of delivering complex, high-profile transformation or organisation design engagements that create measurable business value. - Strong project leadership skills, with the ability to bring structure, momentum and clarity to ambiguous or evolving work. - Credibility and confidence working with senior leaders, including the ability to facilitate trade-off discussions, challenge constructively and support timely decision-making. - Strong analytical and problem-solving capability, with the ability to translate complex organisational issues into clear options, recommendations and implementation plans. - Excellent communication and stakeholder management skills, with the ability to build alignment across functions, geographies and transformation workstreams. - Experience using agile, design thinking, workshop facilitation or other collaborative approaches in an organisation design or transformation context. Benefits - At HBK, we believe in freedom with responsibility, enabling a healthy work-life balance and continuous professional development. - You will join an international team in an innovative and enjoyable working environment. - You will join a Danish high-tech market leader with a strong global footprint and a growing presence in new strategic markets. - HBK is a profitable and innovation-driven company where you can directly influence how we work, collaborate, and deliver world-class measurement solutions. - If you thrive in a dynamic environment and want to shape the future of sound and vibration technologies, we encourage you to apply.

• Responsible for driving HBK's global growth by identifying and capitalizing on new market opportunities. • Pivotal in formulating and executing strategies that expand HBK's global footprint, increase revenue, and build strategic partnerships. • Leading cross functional teams, analyzing market trends and ensuring compliance with global regulations. • Positioning HBK as a leader in its industry, both through market penetration and brand enhancement. • Identify and prioritize new business opportunities, new or adjacent markets, establish partnerships, joint ventures, and M&A that aligns with the company's growth objectives. • Oversee the creation of sales strategies aimed at achieving revenue targets in existing and new markets. • Work closely with the sales team to align efforts and ensure cohesive execution of the sales strategy. • Collaborate with the marketing team to create effective campaigns that support High Right To Win (HRTW) application segment/goals. • Develop thought leadership through industry events, conferences, SoMe and other networking opportunities. • Create content with cross functional teams across BU's that support business development goals. • Act as ambassadors for One HBK. • Analyze market trends, customer needs, gap analysis, buying processes and competitor activities to refine growth strategies. • Work with segment managers to support the development and execution of strategies. • Provide feedback to the segment managers based on client needs and market trends. • Regularly report on progress, challenges and outcomes to senior management.

• Own and continuously improve the IT FinOps governance framework across cloud, IT infrastructure, applications, managed services, and IT operations. • Ensure end-to-end transparency of IT service costs, including cloud consumption, licensing usage, compute/token consumption for AI, provider charges, and operational run costs. • Work closely with the Senior IT Service Manager and Digital Leadership Team to align service performance (SLA/KPI), consumption, and financial outcomes. • Monitor, control, and optimize IT spent against budgets, forecasts, contracts, and commercial models. • Identify, prioritize, and drive cost optimization initiatives across IT services, cloud platforms, software licenses, AI consumption and managed service consumption. • Establish and maintain cost reporting and dashboards, including run-rate tracking, cost trends, budget deviations, and savings realization, supported by proactive alerting and the initiation and coordination of corrective management actions. • Own commercial governance activities, including review and validation of provider invoices, consumption reports, service credits, and change-related costs. • Actively challenge external service providers on cost drivers, inefficiencies, and non-compliant or unclear charges. • Drive cloud cost optimization practices (e.g., rightsizing, tagging, reserved capacity, lifecycle management, anomaly detection). • Provide financial insights and cost transparency in service governance forums and performance reviews. • Collaborate with Enterprise Architecture and Domain Experts to assess the financial impact of architectural and technology decisions. • Evaluate and quantify the financial impact of service changes, projects, and transition activities. • Track and ensure realization of cost savings and optimization benefits. • Promote a FinOps culture across IT and business stakeholders, strengthening cost ownership and accountability. • Drive continuous improvement through automation, tooling, and advanced analytics (e.g., dashboards, AI-driven insights). • Create clear financial ownership for IT services (who pays for what). • Establish chargeback or show-back mechanisms to the respective business owner. • Monitor asset lifecycle and prepare budget for required replacements. • Support the IT Project Manager regarding budget planning and management.

• Manage the operational relationship with external IT service providers and ensure delivery against agreed contractual commitments. • Monitor provider performance against agreed SLAs, KPIs, OLAs, and service quality targets. • Lead regular service review meetings, operational governance forums, and performance discussions with external providers. • Ensure cost transparency and optimize service consumption in collaboration with providers and Finance. • Take responsibility for supplier management and spend oversight within the assigned service scope. • Challenge service providers where performance gaps, recurring issues, or delivery risks are identified. • Drive corrective actions, service improvement plans, and escalation management where required. • Own the end-to-end Incident Management process and Change Management process across the IT service landscape. • Chair or coordinate major incident bridge calls and ensure timely stakeholder updates. • Establish and maintain a robust service governance model across internal and external stakeholders. • Lead and track continuous service improvement initiatives, including the adoption of automation, AI-driven capabilities, and self-service solutions. • Act as a trusted service management contact for internal IT stakeholders, business representatives, and external providers. • Manage expectations and ensure alignment between business priorities and IT service delivery.

• Design, build, and operate the internal developer platform (IDP), including portal and CLI interfaces backed by Python-based APIs, enabling consistent, self-service infrastructure provisioning via Crossplane abstractions • Develop and maintain cloud governance policies, procedures and standards • Offer guidance and recommendations on cloud governance best practices, with a focus on enhancing security and compliance measures • Monitor cloud spends to collate, analyze and prioritize cloud optimization recommendations to calculate potential savings • Collaborate with development teams to design, build, and maintain reliable and scalable systems • Participate in incident response processes and support production systems by triaging alerts and resolving operational issues • Define and improve service reliability metrics (SLIs/SLOs), including availability calculations using observability data (e.g., logs/metrics) • Implement and improve monitoring, alerting, and incident response processes to ensure system health and availability • Continuously identify and eliminate toil through automation (including use of GenAI where applicable) • Contribute to the development and improvement of CI/CD pipelines, deployment processes, and release strategies • Continuously improve the reliability of our systems through post-incident reviews and root cause analysis • Implement, execute and maintain Information Security Management System (ISMS) compliant with ISO 27001 standards • Stay current with industry trends, best practices, and emerging technologies related to Site Reliability Engineering

Role Description As a Customer Care Agent and valued member of our Global Customer Care Team, you will be the first point of contact for customers, delivering responsive, professional, and solution-oriented support. In this role, you will help create an exceptional customer experience by: - Managing inquiries - Qualifying requests - Processing orders - Maintaining strong customer relationships - Collaborating closely with internal teams to ensure timely and accurate service delivery This is a fully remote, home office–based position offering the opportunity to work within a dynamic, collaborative, and internationally connected organization. You will engage with customers across a wide range of industries and regions while coordinating with global production facilities and cross-functional teams worldwide. Must be fluent in English as this role will support clients in the US. Qualifications - Minimum two years of experience in a customer service role focused on customer satisfaction - Excellent communication skills in English, both spoken and written - Proficiency in IT tools including Microsoft® Office and CRM systems (Salesforce and SAP are a plus) - Strong interpersonal and collaboration skills - Self-motivated, task-oriented and adaptable to a dynamic environment - Proven ability to multitask and thrive under pressure - Driven by results and a passion for delivering excellent customer service - Experience dealing with customs and the shipping of products (Preferred skills but not required) Benefits - Opportunity to further your career alongside some of the best and most passionate technology experts from around the world - Strong contributor who collaborates closely with colleagues from various business functions all over the world - Freedom with responsibility framework allowing for a good balance between work and family life - Constant development of professional and personal skills in an international and enjoyable working environment

• Design, develop, and maintain Adobe Experience Manager (AEM) components, templates, services, and integrations • Develop front-end and back-end functionality using Java, HTL, JavaScript, HTML, and CSS • Configure and enhance AEM content authoring experiences and workflows • Troubleshoot and resolve defects, performance issues, and production incidents • Contribute to technical improvements, platform upgrades, and continuous optimization initiatives • Act as the primary technical point of contact within the Scrum team • Support solution design and ensure alignment with AEM best practices and HBK technical standards • Review code and deliverables from external development partners • Help refine technical requirements and estimate development efforts • Identify technical risks and propose practical solutions • Promote code quality, maintainability, security, and performance standards • Work closely with HBK's Cyber Security team to ensure digital solutions meet corporate security standards and policies • Collaborate with Cyber Security and Infrastructure teams on authentication, authorization, data protection, and secure integrations • Participate in Scrum ceremonies including sprint planning, backlog refinement, daily stand-ups, reviews, and retrospectives

• Deliver responsive, professional, and solution-oriented support • Help create exceptional customer experience by managing inquiries • Qualify requests and process orders • Maintain strong customer relationships • Collaborate closely with internal teams to ensure timely and accurate service delivery • Engage with customers across a wide range of industries and regions

Role Description We are looking for a short-term assistant to help transfer and align customer account data between two systems. This role focuses on identifying, matching, and updating account information to ensure both systems reflect accurate and consistent records. Key Responsibilities - Review customer account records and identify which ones need updates - Locate matching account data between two systems - Transfer and update account details accurately from one system to another - Flag and resolve mismatched or duplicate accounts - Coordinate with Inside Sales to confirm correct account ownership or alignment - Maintain high accuracy and consistency throughout all data updates 📊 Requirements - Strong attention to detail and accuracy - Comfortable working with spreadsheets or structured data - Ability to follow instructions and work through repetitive data tasks - Good communication skills for confirming account details with internal team members - Reliable and organized approach to task completion Benefits - Vacation and Paid Sick Leave separately in accordance with California law - New hires in California receive both, plus 11 paid holidays, and two volunteer days - 401(k) matching up to 5% with immediate vesting - Medical and dental plans among the best in the country - Tuition reimbursement after six months of employment - Freedom with responsibility framework for good work-life balance Compensation The pay range for this position is $22.00-$25.00 per hour, approximately 20 hours per week. Please note that the pay range provided is a good-faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state. ITAR Requirements This position requires the use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. citizen, U.S. permanent resident (i.e., 'green card holder'), political asylee, or refugee. Candidates must be legally authorized to work in the United States full-time and will not require sponsorship either now or in the future to obtain an employment visa. Equal Employment Opportunity Dytran Instruments, Inc. is an equal opportunity and affirmative action employer. All decisions related to recruitment, selection, hiring, training, promotion, transfer, payment, training, benefits, and other conditions of employment will be made based on valid job qualifications and business reasons. All such decisions shall be made without regard to race, color, religion, practice of religious dress, practice of religious grooming, creed, sex, national origin, age, disability, marital status, pregnancy, sexual orientation, citizenship, gender identity, veteran status, or any other class protected by federal law, state or local.

Role Description We are searching for a high-calibre Software Engineer to join our Durability Centre of Excellence, the role will be based in Poland working remotely with an international team based in India, Europe, UK and US. We are seeking a Software Engineer to scale AI platform capabilities within HBK. This role will be responsible for building the foundational infrastructure, frameworks, and integration patterns required to enable AI-driven features (e.g. agentic workflows, data-driven insights) and ensure these capabilities can be reused and scaled across multiple HBK products. Primary Responsibilities - AI Platform Development - Design and implement core AI platform capabilities, including: - LLM integration and orchestration - Prompt management and evaluation frameworks - AI workflow / agent orchestration (e.g. agentic capabilities) - Establish reusable patterns and services for AI feature development - Software Product Enablement - Deliver AI-driven capabilities within HBK software products (e.g. insights generation, automation, agent-based workflows) - Enable scalable interaction with large data sets and engineering models - Reduce time-to-market for AI features by providing shared infrastructure - Common LLM Framework - Define and build Common and Reusable LLM Frameworks - Ensure consistent approach to: - Model integration (cloud/on-prem where relevant) - Security, governance, and compliance - Cost and performance management - Integration & API Strategy - Define standardised APIs and service interfaces for AI capabilities - Integrate AI services with existing product architecture (desktop, cloud, hybrid) - Support alignment with broader API-first strategy - Productisation of AI - Move AI capabilities from prototype → production - Ensure reliability, scalability, and maintainability of AI features - Implement monitoring, evaluation, and lifecycle management for models and workflows Qualifications - Excellent college or university degree (master's/diploma/doctorate) in Computer Science or equivalent, demonstrating excellent analytical and conceptual skills / mindset. - Strong software engineering background (backend or full stack) in scalable systems. - Experience working with LLMs / AI frameworks and integrating them into applications. - Knowledge of distributed systems, APIs, and cloud-based architectures. - Experience designing reusable platform services or frameworks. - Understanding of data pipelines and large-scale data processing. - Experience with productisation of AI/ML solutions (monitoring, evaluation, cost control). - Familiarity with engineering/scientific software or data-intensive domains advantageous. - Proficient with version control systems (e.g., Git) and modern development workflows. - Experience with cross-platform development (Windows and Linux). - Knowledge of CI/CD pipelines and automated testing. - Experience working in SAFE, Agile, and/or Scrum teams. - Strong problem-solving skills and attention to detail. - Excellent communication and teamwork skills. Personal Skills - Highly flexible, accountable and takes ownership. - A team player with the ability to work in matrix organisations. - Support, actively promote and champion the HBK values. Benefits The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test and measurement industry. You will be a strong contributor who collaborates closely with colleagues from various business functions all over the world. At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.