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Customer Care Agent
Location
Brazil
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
Customer Care Agent
HBK - Hottinger Brüel & Kjær
• Deliver responsive, professional, and solution-oriented support • Help create exceptional customer experience by managing inquiries • Qualify requests and process orders • Maintain strong customer relationships • Collaborate closely with internal teams to ensure timely and accurate service delivery • Engage with customers across a wide range of industries and regions
Job Requirements
- Minimum two years of experience in a customer service role focused on customer satisfaction
- Excellent communication skills in English, both spoken and written
- Proficiency in IT tools including Microsoft® Office and CRM systems (Salesforce and SAP are a plus)
- Strong interpersonal and collaboration skills
- Self-motivated, task-oriented and adaptable to a dynamic environment
- Proven ability to multitask and thrive under pressure
- Driven by results and a passion for delivering excellent customer service
Benefits
- Freedom with responsibility
- Good balance between work and family life
- Constant development of professional and personal skills in an international and enjoyable working environment
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